The Veterinary Ledger Podcast

In this episode of the Veterinary Ledger Podcast, Jharid and Meghan interview Kristen Norris, a longtime veterinary practice manager. Kristen shares her unconventional journey from studying wildlife and fishery science to becoming a central figure in veterinary practice management. She discusses the importance of creating growth opportunities within the practice to retain staff and the significant...

In this episode of the Veterinary Ledger Podcast, hosts Megan and Jharid welcome Eric Miller from Econologics Financial Advisors. They discuss the importance of financial planning for veterinary practice owners- focusing on acquiring, controlling, and expanding money. Eric outlines basic financial principles, the significance of having a financial plan, and the importance of veterinary practice as...

In this episode of The Veterinary Ledger Podcast, we engage in a necessary conversation with Sara Pollard, a licensed master social worker, discussing the ubiquitous issues of anxiety, burnout, and compassion fatigue in the veterinary field. Sara reveals her journey in veterinary medicine, various personal experiences, and her pivotal shift towards focusing on mental health within the profession a...

In this episode, Dr. Shane Sykes from Clarksville Animal Hospital in Tennessee shares his path into veterinary medicine and practice ownership. Dr. Sykes reflects on his early career working in a multi-partner group, the challenges that led him to launch his own clinic, and the lessons he’s learned about leadership, efficiency, and culture along the way. He discusses the practical innovations he b...

In this episode, Dr. Douglas Kratt from Central Animal Hospital in Wisconsin shares his journey in veterinary practice and leadership. Dr. Kratt discusses managing a practice with his wife, the impact of becoming an AAHA accredited clinic, and his experiences serving as the 2020-2021 President of the American Veterinary Medical Association. He touches on challenges and changes brought on by the CO...

In this episode of the Veterinary Ledger, join Dr. Brian Dickinson from Animal Medical Professionals in Awa, Tennessee, as he shares his unique career journey. Learn how his talent led him to a full scholarship in biology, eventually paving the way for veterinary school admission. Dr. Dickinson discusses his passion for mead-making, his growth from a kennel tech to a practice owner, and the expans...

In this episode, Gene Marshall and Rob McDermott from 401Go discuss the innovative FinTech solutions their company brings to 401k plans. They explain how their technology simplifies and modernizes retirement planning for small and mid-size businesses, eliminating the need for cumbersome paperwork and ensuring compliance. Key features include third-party administration, fiduciary responsibilities,...

In this episode, Gene Marshall, CEO and founder of Vet Pay HCM, and Anthony from Empower Business Strategies discuss the launch of Vet Pay HCM, a US-based customer service payroll solution specializing in the veterinary industry. They highlight the importance of timely and effective customer service in payroll and HR, and the issues faced by clients with larger companies. Anthony explains Empower...

In this episode, Jharid Pratt interviews Chris Fuson, who brings over 30 years of experience in the veterinary industry, from his early days cleaning cages to his leadership role at Patterson Vet Supply. Chris discusses the value of being a Certified Veterinary Practice Manager (CVPM), the ways Patterson supports veterinary practices beyond product supply, and why their approach to partnership, ed...

Join us this week on the Veterinary Ledger as we discuss the newly passed tax bill and its implications for veterinary practices. Jharid and Meghan dive into key changes and what they mean for practice owners, from standard deductions and SALT caps to qualified business income deductions and Section 179. Whether it’s understanding the phaseouts or planning equipment purchases, we've got you co...

We’re coming to you live from the GPS Patterson Conference just outside Washington, DC! In this episode, we dive into the conversations that matter most for your veterinary practice in 2025. We talk about why quarterly financial planning isn’t just a good idea, it’s essential. From benchmarking your KPIs to identifying smart operational tweaks, we’re giving you the tools to make your numbers work...

Join us as Amanda Hanna shares her inspiring journey from veterinary technician to founder of Houston Spay Neuter, a high-volume clinic making a major impact on the homeless pet population in Houston. Amanda reflects on building her practice from the ground up, the teamwork and efficiency required to perform up to 96 surgeries a day, and the vital role of technicians in maintaining high standards...

In this episode of the Veterinary Ledger podcast, host Meghan Bingham speaks with Cory Friedman, managing director of the veterinary division of the Alera Group. They discuss the importance of employee benefits in the veterinary field, the evolution of health insurance, and how practices can navigate the complexities of offering competitive benefits. Cory shares insights on determining employee co...

In this engaging conversation, Dr. Tracy Sands shares her unique journey in veterinary medicine, discussing her unconventional path to becoming a veterinarian, the lessons learned from her upbringing on a sheep farm, and her philosophy on practice ownership and client care. She emphasizes the importance of passion in veterinary diagnostics, the significance of a clear practice vision, and the need...

In this episode of the Veterinary Ledger podcast, Michael Skarie shares his journey of opening Hess Ridge Animal Hospital in Parker, Colorado. He discusses the challenges and rewards of starting his own practice, the importance of customer service, and the value of building a supportive team. Michael emphasizes the need for a strong company culture focused on client service and shares insights on...

In this conversation, Tom Seeko and CJ Burnett from Florida Veterinary Advisors discuss the importance of financial planning for veterinarians, focusing on liquidity, cash flow management, and retirement planning. They emphasize the need for personalized financial strategies and the significance of diversifying assets to ensure a comfortable lifestyle post-retirement. The discussion also touches o...

In this conversation, Jason Regalado shares his journey of transitioning from corporate veterinary practices to opening his own private practice in Garner, North Carolina. He discusses the challenges and opportunities he faced, including the importance of creating a people-centric environment, achieving AHA accreditation, and implementing innovative approaches to veterinary care. Jason emphasizes...

In this conversation, Ryan Whitley from RWE Design Build discusses the intricacies of designing and constructing veterinary clinics. He explains the design-build process, emphasizing the importance of maximizing space and functionality while managing client expectations and budgets. Ryan also touches on the significance of fear-free certification in design and the collaborative approach to project...

In this episode, we are joined by Brandy Keck, a managing director of Live Oak Bank focused on small business lending. As we dive into the complexities of securing financing for veterinary practices, we explore the current economic challenges, the importance of cash flow, and the critical decision between owning or leasing real estate. Brandy provides insights into SBA loans versus conventional fi...

In this episode of the Veterinary Ledger podcast, Dr. Jennifer Edwards discusses the importance of creating a fulfilling life in veterinary medicine, addressing issues of burnout, career ownership, and the significance of understanding personal values. She shares her own experiences with career challenges and emphasizes the need for individuals to take responsibility for their careers. The convers...

In this conversation, Kelly Wilson, a remote practice manager at Pawsteps Veterinary Center, shares his journey into remote management, emphasizing the importance of communication, team dynamics, and accountability. He discusses the challenges of remote work, including the loss of personal interaction with clients and staff, and offers advice for those considering a similar path. Kelly highlights...

In this episode of the Veterinary Ledger, our host, Megan, interviews Dr. Ashley Tuma, a successful veterinarian and business owner in Pennsylvania. Dr. Tuma shares her journey from practicing in Chicago to owning two veterinary practices in Pennsylvania. She discusses the challenges and rewards of expanding from one practice to two, emphasizing the importance of business acumen and a supportive t...

In this episode of The Veterinary Ledger, we feature Kim Mackie, owner of Candid Approach Consulting. Kim's unique background spans over 15 years in veterinary practice management and 30 years in law enforcement as a parole supervisor. She shares how skills from supervising parolees translate to managing veterinary staff and clients, emphasizing the importance of communication and connection....

In this episode, we sit down with Michael Shirley, Chief Empowerment Officer at Family Pet Health in Murfreesboro, Tennessee. Michael shares insights into his unique role in the veterinary practice, emphasizing the importance of empowering team members and fostering a positive work environment. He discusses his journey from agriculture education to veterinary management, the significance of regula...

In this episode, we sit down with Dani Rabwin, CEO of Ready Vet Go, to discuss essential skills beyond veterinary medicine, including effective communication, time management, and building trust with clients. Dani shares insights from years of experience, revealing strategies to enhance efficiency, handle cranky clients, and foster meaningful relationships with pet owners. She also emphasizes the...