The Vacation Rental Manager's Podcast with Sarah and T

Send a text In this Episode our two intrepid vacation rental managers interview Toby Babich of Breckenridge Resort Managers who has formed his company around making sure his employees feel valued, which in turn translates into his guests getting outstanding service. Listen to this VRMA board member, community leader, and mayor of his town puts his personality into his business. In the rapid fire r...

Send a text In this episode with Sarah and T our two professional vacation rental managers interview Yoan and Gaelle of Tavata Chalets in Quebec. A French speaking couple who have practically invented the vacation rental industry in their area of the world. Hear about managing properties 6 hours away, dealing with government inspectors, and vacation rental owners who have to have the industry expl...

Send a text One of the most popular segments of Sarah and T is their off beat segment known as "Rapid Fire." This episode is a tribute to that segment as Sarah and Tim fire questions back and forth at each other in this funny, and very revealing episode about our two hosts. Find out why Tim is obsessed with returning e-mail messages, and who is Sarah's all time favorite sports hero...

Send a text Tim and Sarah talk to Claire Reiswerg of Sand N Sea Properties in Galveston, Texas who is one of the most innovative and involved vacation rental management company owners in the country. Learn why she is so passionate about being involved in regulatory process, and learn why she asks why so much around her company. Claire is truly a change agent and Tim/Sarah share a great interview w...

Send a text In this episode with Sarah and T our two professional vacation rental managers interview Miller Hawkins of Booe Realty in Myrtle Beach, SC. Miller recently went through the process of deciding whether to sell his business to a large national organization. Listen to Miller's detailed explanation of the process and the challenges he dealt with in deciding whether to cash in or not a...

Send a text In this week's Episode Sarah and Tim are joined by Michelle Hodges of Meyer Vacation Rentals in Gulf Shores, Alabama who recently rocked the entire vacation rental world by dropping all of their listings on HomeAway. Listen to Michelle as she explains making purposeful decisions, planning for success, explains what #meyerinspired is, and the challenges of managing a 1,500 property...

Send a text In this episode Sarah and Tim interview Clark Twiddy of Twiddy and Company from the Outer Banks of North Carolina. Twiddy is well known as one of the largest vacation rental companies in the country, but also one of the highest quality operations around. Listen in as Tim and Sarah try to find the secrets of being the best!. Also Clark participates in the Rapid Fire Round of questions,...

Send a text In this episode Sarah and Tim interview Peter Reeburgh of Summit Cove Lodging in Keystone Colorado. A former NASA Engineer Peter reveals some of his problem solving skills in approaching the management of vacation rentals and in his very effective owner acquisition strategies. There are a lot of takeaways in this fast paced interview with one of the industry's best. Also the light...

Send a text Sarah and Tim are changing their format as they are starting on a cycle of interviewing another vacation rental company owner for their podcast. In the first Interview episode Tim and Sarah Interview Elizabeth Shapiro and Michael Pedenko co-founders of Book My Vacay in Scottsdale, Arizona. Take a listen as Sarah and Tim learn about the challenges of managing a vacation rental firm in a...

Send a text In the 3rd part of the trio of episodes on fiscal management of your company Sarah and Tim dive head first into the topic of budgeting. How to do it, what to do, and whom to involve in the process. Take a listen to two of the top experts in Vacation Rentals talk about setting your company up for success. Also in their weekly news segment they discuss HomeAway's recent contract ren...

Send a text In this Episode of Sea To Ski Sarah and Tim tackle the Income side of your business and how you can squeeze 10% more profit from the income side of your Profit and Loss statement. This is the 2nd part of a 3 part episode and our two professional vacation rental managers dive deep into the inner workings of the income side of the company ledger. Also on their news segment they discuss t...

Send a text This is the first of a 3 part episode on how you can find 10% more profit in your company. In this episode Sarah and Tim look at expenses and give you 10 (or is it 11) ideas of where to look on the expense side of your company to help your bottom line. Also in their weekly news segment they put a challenge out to the listeners to help a young lady in Texas. Find all of Sarah and T&apos...

Send a text In this episode Sarah and Tim cover the cornerstone of any professional vacation rental manager's company. Whether you call them reservations sales agents, reservationists, vacation specialists, vacation planners or something else they are the folks that make your company run. Discover 5 foundations that help make your reservations team a success. Also in Not So Hot Off The Press,...

Send a text In this episode of Sarah and T our two intrepid professional vacation rental managers dive into the blogosphere (yes that is a word) and help you overcome the challenge of starting your own blog (and maintaining it). With special thanks to Brandon Sauls of ICND Tim and Sarah give you several key takeaways to help you succeed in blogging. This will also help you with your web site ranki...

Send a text One of the most difficult things in the Vacation Rental business is to hire the right people for the right jobs. In this episode Sarah and Tim talk about key points in putting together a hiring plan that will fill your team with winners and not whiners. These points will help you make sure you have the right people on your team bus, so you can them in the right seats. Also in this epis...

Send a text This is the exciting conclusion to the episode that was so big it could not be contained by just one episode! Listen in on this episode to get the final tips needed to address décor in your vacation rental properties. Sarah and Tim address 4 specific steps to consider when taking on the meaty subject of your vacation rental properties' décor. A critical factor in the success of an...

Send a text This is the much anticipated episode of Sarah and T the duo focuses on décor of vacation rentals. Are you like Tim and think good enough is good enough, or are you more of a like mind with Sarah (or should we say Joanna Gaines) who thinks it is incumbent on Vacation Rental Mangers to be the décor police and ensure your owner's properties are up to date? Both sides will get their d...

Send a text In this first Episode of season 2 Tim and Sarah discuss the concept of using a Mystery Shopper to rate the experience your guests may have in staying at your vacation rental company. Whether you use your old college roommate, a professional peer, or a professional shopping service there are pros and cons to each and they discuss it here. Also, in the weekly news segment they discuss mo...

Send a text In this final episode of season 1, Tim and Sarah touch on what was good in 2017 and they boldly make predictions for 2018. Will they be on the button with their prognostications or will they swing and miss on their home run swings? Also, Google entering vacation rentals is discussed in their weekly news segment. Find all of Sarah and T's content at www.sarahandt.com You can also f...

Send a text In this episode Sarah and Tim talk about key measurements they use to keep track of their vacation rental businesses. Listen to find out what things you can measure in your every day business that will help you ensure your ship is on the right track, or what corrections you need to make to sail in the right direction. Also, HomeAway's "off line booking fee" is discussed...

Send a text Have you ever experienced one of your vacation rental properties being sold? In this episode Sarah and Tim explore the sometimes dicey process of when a property in your rental program sells to a new owner. Lots of takeaways here for the vacation rental manager. Also Vacation Rental Housekeeping Professionals Association Executive Officer Durk Johnson is interviewed in our Not So Hot o...

Send a text We have addressed "wowing" your guests in previous episodes. In this edition of Sea To Ski with Sarah and T our two professional vacation rental managers explore 4 specific strategies of "How to Wow." Take a listen, and give us your feedback about how to do it even better! Also in their Not So Hot off of the Presses, but Definitely Happening segment Amy Hinote of VR...

Send a text In this Episode Sarah and Tim become the first vacation rental managers to do a podcast from the back of an Uber! 10 Keys to Housekeeping - Making sure your back of the house keeps you out of the doghouse is an entertaining and hard look at one of the keys to success in the vacation rental business -- Housekeeping! Take a listen and share these key takeaways today! Find all of Sarah an...

Send a text Our two intrepid vacation rental managers complete their promise to provide a podcast from the VRMA National Conference where technical difficulties derailed their initial effort. In this episode Sarah and Tim give us at least 20 takeaways from various individuals that attended the VRMA Conference in Orlando. Lots of great content!!! Find all of Sarah and T's content at www.saraha...

Send a text Episode 6 of Sea to Ski with Sarah and T was to be a recording of their session at the VRMA National Conference in Orlando, FL. Unfortunately some technical difficulties with the audio company occurred, and our two vacation rental manager's were forced to adapt. In this episode Tim and Sarah share some of their takeaways from the VRMA conference and conduct interviews with Mike Ha...