The Surveyor Hub Podcast

Reuben Miller is a MRICS Chartered Surveyor and RICS Registered Property Valuer with 20 years’ diverse real estate experience in a wide range of residential property types across London and the south-east. He works as a residential chartered surveyor and RICS valuer at RM Surveyors. He holds a Master’s of Science and a Post Graduate Diploma in Property Development and Planning from London’s South...

Michael Day is a Fellow of the RICS, National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA).  He has been a Partner and Director in some of the UK’s most successful property businesses and has held senior posts within the industry’s professional bodies. Since 2005, he has been an associate within a successful private practice, Integra Property Servic...

Nicholas Isaac is a property litigator with extensive experience in all aspects of property litigation, and relishes the challenge of difficult cases, last-minute instructions and novel points. He works as a barrister at Tanfield Chambers. Nick’s practice sometimes crosses over into commercial work, usually with a property angle, and his clients include large London estates, as well as commercial...

We’ve gathered four surveying experts on a panel to discuss how surveyors should handle client complaints in order to minimise reputation and financial risks to their businesses. In this episode, we’ve gathered four surveying experts on a panel to discuss how it is to receive a complaint on a survey, how surveyors should handle client complaints in order to minimise reputation and financial risks...

Kelly Allen is a Building Surveyor with a history of working in the construction industry. For the past four years, she has been working for Faithorn Farrell Timms LLP. A campaigner for the industry, she leads outreach programmes to educational facilities and charities to promote the profession and inspire young talent. She drives fundraising incentives for various charities supporting community-b...

In this episode, Phil Parnham, the director of Bluebox Partners, is interviewing Alan Milstein, the Chairman of the Residential Property Surveyors Association, which is focused on supporting the interests of independent residential surveyors and making surveys more attractive to homebuyers. Although a practicing surveyor, Alan spends most of his time lobbying with the government and industry stake...

Matt Nally is the founder and director of Survey Booker, a specialist CRM tool that helps surveyors to generate and convert more leads, as well as reduce admin work in the survey process. Survey Booker automates tasks such as quoting, payment, terms of engagement and survey updates, so surveyors can focus on the quality of contact with a customer and the quality of survey itself. What Is Covered:...

Wheeler & Lai Chartered Surveyors was founded in 2018 by Rebecca Wheeler MRICS and Sau-Wan Lai MRICS, specialising in the commercial property sector. Rebecca Wheeler BSc (Hons) MRICS, qualified as a chartered surveyor in 2003 and has over 18 years experience in the property market, especially in landlord and tenant work, lettings and sales. She is based on the Isle of Wight where she also play...

Dr Samantha Organ is a Chartered Surveyor and experienced Senior Lecturer with a history of working in higher education. She holds a PhD in energy efficiency, with particular research interests in energy efficiency and conservation, and skills in sustainable development and environmental awareness.

 Samantha is a member of the RICS Matrics UK Board, and the Winner of Young Building Surveyor of th...

Peter Bolton King (FRICS FNAEA FIRMP) is a freelance trainer and consultant. Until September 2020, he was the Global Director of Professionalism and Ethics at the RICS. Peter started work in 1973 with Locke & England. After qualifying as a Chartered Surveyor, he became the firm’s youngest ever partner. He served as the CEO of the National Federation of Property Professionals in the UK from 200...

In the last episode of this year, we are turning the table and lending the host role over to chartered surveyor Daniel Hindson, who is interviewing Marion Ellis, the founder of The Surveyor Hub and Women in Surveying Initiative, as well as Managing Director of BlueBox Partners. With 20 years’ experience in the residential property sector, and having qualified as a chartered surveyor in 2004, Mario...

James Brook is the recent winner of the RICS Young Surveyor of the Year Award for residential property. He is chartered surveyor and co-founder of Novello Chartered Surveyors based in London and Surrey.  Since starting Novello in 2019 they have grown to a firm of four surveyors and have big plans for the future. They have developed their own suite of home surveys and valuation reports and hav...

John Hambly is a Chartered Building Surveyor and former keen rugby player, who has retired in 2007 after being diagnosed with MS. Using his surveyor mindset and skillset, he established the Samson Centre for MS in Guildford in 2005, and helped develop the facility through to completion in 2018. In 2020 he published his memoire book called ‘Samson Rising.’ What We Cover: How John got into residenti...

Malcolm Hollis is Professor of Building Surveying at Reading University and Director at Hollis Consulting Ltd. A leading authority on building surveying, he has worked throughout the UK, Europe and the Far East, and he remains a practising building surveyor specializing in the diagnosis of defects in buildings. Professor Hollis is also a well-known broadcaster, and lectures widely on surveying and...

Emma Vigus is the Managing Director at mio, a sales progression platform for estate agents. Emma has over 20 years’ experience in sales, marketing and business development across the residential property sector. Prior to her current role at mio, she spent 10 years specializing in PII insurance and risk management for surveyors. She is also Founder and Chairperson of Women In Residential Property,...

Robert Desbruslais is a Chartered Building Surveyor and member of the RICS with 30 years post qualification experience. He is the owner of Desbruslais Chartered Surveyors, specialising in pre purchase surveys throughout the UK, focusing predominantly in London and the southern counties, with an emphasis on listed and period property.  With a deep knowledge of period construction and defe...

Kate Charrington is a residential surveyor and valuer, sustainability and equality advocate and RICS Young Surveyor of the Year finalist. Passionate about sustainability in residential surveying she has developed a voice within the industry through active engagement on social media, in particular LinkedIn where she ranks highly within the industry. As a creative thinker, Kate aims to inspire young...

In this episode, Marion Ellis and Phil Parnham are interviewing Steve Hodgson, who is Chief Executive Officer at the Property Care Association (PCA) since 2012. He is passionate about the industry which he is proud to serve, and committed to creating and promoting best practice, scientific research and a better technical understanding of moisture related issues. His aim is to help facilitate the d...

Elina Grigoriou is a London-based Interior Designer, Sustainability and Wellbeing Expert, as well as the Co-Founder of Grigoriou Interiors. With 20 years’ experience in the global commercial interior design sector, Elina’s extensive knowledge of human-centric design is complemented by an eye for aesthetics and in-depth sustainability know-how. She works at the heart of the latest industry developm...

Philip Santo is a chartered surveyor with over 35 years experience as a residential surveyor and valuer who has acted as a consultant for RICS, representing RICS on the Council of Mortgage Lenders Valuation Panel and undertaking a range of project work within the Residential Professional Group. Philip contributed to the major reviews of the Red Book Mortgage Valuation Practice Standard in 2011 and...

Natasha Collins is a Chartered Surveyor, Property Investor, Lecturer and CEO of NC Real Estate, a 100% online firm of surveyors, which specialises in Asset Management and Property Investment Strategy for commercial and residential property in the UK. Over the last 2 years Natasha has become completely location independent and runs her firm of surveyors, property portfolio and life from New York. S...

Nick Hanson is the Founder & CEO at VOSPERS Chartered Surveyors & Valuers, with offices in Farnham (HQ), Reading, Horsham and Twickenham. He has over 30 years of dedicated experience in the property industry, providing advice on a wide range of commercial and residential valuation and surveying matters. Nick is a Goldman Sachs #10ksb alumni programme and a graduate of the Oxford University...

Maria Wiedner is the CEO of Cambridge Finance, a specialist real estate training and consulting company, which she founded in 2016 with the aim to teach property professionals more about finance. Maria's passion for property finance and particularly financial modelling is built on her highly quantitative career history, having been an index and financial analyst in several companies in the City of...

Alexandra Anderson is an insurance lawyer and partner at City law firm RPC, who specialises in defending claims against surveyors and valuers. Either via their insurers and upon direct instructions, Alexandra regularly gets drafted in to act for surveyors on the defence of a wide variety of claims, arising from all aspects of the typical surveying practice, from survey and valuation to property ma...

Michael Holden FRICS (MBA, FCABE, FNAEA, FARLA) is the Managing Director of an independent family based Chartered Surveying practice, with offices in Lancashire, the Lake District and the Yorkshire Dales. Michael was elected to the RICS Governing Council to serve between 2017-2019 on the mandate to promote the independent practitioner. He was the technical author of the 2012 RICS practice note on...