STE Tech Edge

The Smart Cloud Podcast

Business EN ↓ 29 episodes

Smart insights. Real impact. Join us as we explore how CRM, Salesforce Cloud and AI solutions-like Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform, Hubspot and Artificial Intelligence (AI) can transform small businesses. Listen to Insights on AI and Automation, CRM Implementation and Cloud Solutions. Whether you're a founder, consultant, admin, developer, or curious entrepreneur, this podcast delivers actionable insights. Hosted by STE Tech Edge | Visit stetechedge.com to take your business to the next level. Copyright © All Rights Reserved 2025. | Strategic Technology Edge

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STE Tech Edge

Episodes

Experience Cloud – Boosting Self-Service Portal Engagement 10.07.2025 56:52

🎙️ Episode 4: Experience Cloud – Boosting Engagement with Self-Service Portals Empower your customers and partners with Salesforce Experience Cloud. This episode uncovers how self-service portals drive engagement, cut support costs, and improve satisfaction while creating stronger community connections. 👉 Explore resources at https://stetechedge.com Need help with implementing your CRM? 📞 CONTAC...

Scaled Agile for Successful Salesforce Implementation 26.06.2025 41:09

🎙️ Episode 3: Scaled Agile for Successful Salesforce Implementation Agility is key to successful Salesforce projects. We break down how Scaled Agile practices improve delivery, reduce risk, and align teams for smoother Salesforce implementations. Real-world lessons, practical tips, and frameworks you can use today. 👉 Learn more at https://stetechedge.com Need help with implementing your CRM? 📞 C...

Service Cloud Secrets – Boosting Retention & Efficiency Through Smarter Support. 12.06.2025 29:01

🎙️ Episode 2: Service Secrets – Boosting Retention & Efficiency Through Smarter Support. Customer experience is the new currency. In this episode, discover how Salesforce Service Cloud is helping businesses reduce churn, resolve issues faster, and build long-term loyalty with intelligent service solutions. 👉 Get resources at https://stetechedge.com Need help with implementing your CRM? 📞 CON...

Becoming a Salesforce Freelance Consultant 01.06.2025 17:55

The Smart Cloud Podcast Becoming a Salesforce Freelance Consultant is your go-to podcast for navigating the path to independence in the Salesforce ecosystem. Whether you're just starting out or scaling your consulting practice, each episode offers practical tips, mindset shifts, and insider strategies to help you launch, grow, and thrive as a freelance Salesforce pro. 🎙️ Episode 1: Becoming a...