The ROI Masterclass

Mike Clapper shares his personal journey from being stranded on a cruise ship due to accessibility challenges to building a business that helps hospitality brands unlock a $100–500B untapped market. In this episode, he reveals why accessibility is more than compliance, it’s a powerful growth multiplier that drives longer stays, bigger spending, and unforgettable guest experiences. Learn how human-...

This hospitality secret turned $1.4M in lost revenue into profit. What if the biggest driver of restaurant ROI isn’t food, but how guests feel? In this episode of ROI Masterclass, hospitality veteran Sean Palani shares decades of experience from restaurant operations, consulting, and nonprofit leadership to reveal the systems, mindset, and human-centered practices that separate struggling restaura...

How thoughtful design drives multi family ROI! Today’s guest is Joel Fujimoto, a family-focused real estate investor and operator whose mission goes far beyond financial returns. Joel began his journey in the early 2000s, starting with single-family homes and scaling into 100+ unit multifamily acquisitions through disciplined value-add strategies. In this episode of The ROI Masterclass, Joel break...

Turning Single-Family Homes into Affordable Communities! Denny Faircloth reveals the brutal truth about real estate investing: most investors lose thousands on design decisions they don't even realize they're making. From flipping homes to building a co-living empire with PadSplit, Denny shares how perception drives value, why ROI must guide every renovation choice, and how one affordable housing...

He Built $2B in NYC Homes… Then Almost Burned Out! Real estate burnout, emotional home buying, NYC real estate, people-first investing. In this episode, Scott Harris—founder of Magnetic Real Estate—shares how buying or selling a home is less about transactions and more about emotional transitions. With over $2B in NYC residential sales, Scott reveals how burnout reshaped his business, why emotiona...

Why Authentic Connection Beats Luxury at This Retreat Center Mark and Lana, the husband-and-wife team behind Blistopia Retreats, a wellness sanctuary in Arizona that transforms lives. This episode is both story-driven and motivational, highlighting their journey from Minnesota gyms to building a retreat space where authentic connection, personal growth, and intentional retreat design create life-c...

From NYC Restaurants to Gucci Events — His Wild Journey With over 25 years in hospitality, John Camire has mastered every angle of the guest experience — private chef, sommelier, mixologist, and project manager for some of the world’s most iconic luxury brands. In this episode of The ROI Masterclass, John shares his remarkable journey from running plates in New York City restaurants to leading hig...

The Land Development Strategy 99% of Builders Miss Jason Hassenstab grew up on construction sites, literally. By age 4, he was walking jobsites with his dad. By 14, he was estimating projects. By his freshman year of college, he landed a 14-year career with Kiewit, one of the largest infrastructure contractors in the country, building bridges, power plants, and pump stations across California and...

He Took Restaurants From 7% to 40% Profit—Here's How! Robert Sloop has spent 40 years fixing broken restaurants, and now he's done playing small. After watching 70% of restaurant owners operate without a business plan, burn out working 100-hour weeks, and accept 3-6% profit margins as "normal," Robert is building something radical: AI-driven, membership-based, no-tipping, salary-only, four-day wor...

Why 53% of Deals Happen Off-Market (And How to Find Them) Brady Irwin has lived every real estate investor's worst nightmare, and came out the other side building something revolutionary. From wholesaling his first deal for $20K in two weeks to flipping an 80-acre land deal for $1.8M profit in four months, Brady seemed unstoppable. Then came the crash: a Northwest Austin development deal that cost...

The Tenant Strategy That Added Millions to Our Portfolio Matt Picheny didn't plan to become a real estate mogul. He was a Broadway actor who stumbled into his first property deal in 2001, and walked away having quadrupled his investment in just two years. That single transaction earned him more than an entire year's salary. Fast forward to today: Matt has managed and acquired over 12,000 apartment...

Mortgages Are Killing Your Real Estate Profits (Steven Weinstock Explains) Steven Weinstock started with $6,000 and a single-family home in New Jersey at age 21. Two decades later, he's raised over $30 million, built portfolios across six states, and developed a cash-buying strategy that's rewriting the rules of real estate investing. In this raw, educational conversation, Steven reveals the bruta...

How Losing Our Home Made Me Fearless in Real Estate From losing everything as a child to closing over 200 real estate deals, Avi Ohana shares the raw truth about rebuilding from nothing and creating wealth without risking it all. In this powerful, story-driven episode, Avi reveals how early hardship shaped his views on risk, resilience, and real estate investing, and why the “burn the boats” menta...

The Brutal Truth About Selling Land Nobody Wants To Sell! From Accidental Beginnings to Multi-Million Dollar Land Deals | Bill Short on Real Estate ROI, Strategy & Mindset In this episode, Bill Short, President and CEO of Red Elk Land Company, shares his journey from a small-town Kansas upbringing to leading one of the top land development firms in Florida, Mississippi, and Kansas. Discover ho...

If You Build It, They Will Come Is Destroying Your Returns! Benjamin Greenberg nearly lost everything to COVID-19. Four months on oxygen. A year walking with a cane. But in that hospital bed, fighting to breathe, he had a revelation that would transform real estate valuation forever—and give Main Street investors the same tools Wall Street uses. In this deeply personal and data-driven conversation...

EP #24 | From Teacher Dreams to Marketing VP! Discover how Jessica Bennett transformed her original teaching aspirations into a thriving marketing career, eventually becoming Vice President at Infante Marketing Solutions. This ROI Masterclass episode reveals the strategic marketing approaches that drive home sales and build lasting brand reputation in the competitive homebuilding industry. What Yo...

Mark Watkins went from burned-out software executive to Chick-fil-A operations leader, and what he discovered about building high, performing teams will change how you lead forever. In this deeply personal conversation, Mark reveals the people-first framework that transformed him from a rigid, accountability, obsessed manager into a servant leader who builds unstoppable teams. He shares the exact...

The Brutal Truth About Building Teams That Actually Work! What happens when a hospitality veteran decides to fix the biggest pain in the industry, staffing? After 17 years running bars and restaurants, Billy Giordano realized his greatest challenge wasn’t the menu or margins, it was finding and keeping the right people. That frustration led to a complete pivot into tech, where he built a platform...

Chef Adrianne Calvo built a restaurant empire from pure passion, starting with nothing at age 22. In this episode, she reveals the truth about the restaurant industry: the bulletproof mindset needed to survive, what truly drives guest loyalty and profitability, and how she transformed tragedy into a mission to help others “make it count.” From her viral Maximum Flavor brand to her pioneering Dark...

The $100M Mistake Every Real Estate Investor Still Makes He’s built over 20 million square feet, from Palm Beach estates to high-rise towers, yet what Tom learned after decades in real estate is shocking: most investors lose money before construction even begins. In this episode, Tom reveals the $100M mistake developers still make, how poor due diligence can destroy ROI, and why “measure twice, cu...

This One Design Mistake Could Destroy Your Hotel’s Profitability Why do most business strategies fail, and what does design have to do with it? In this episode, global hospitality leader Hans Lagerweij reveals the shocking truth behind failed strategies, broken team alignment, and the overlooked ROI hidden in smart design. From turning around global travel brands to advising ultra-luxury hotels, H...

95% of hotels are Designed WRONG! The $1 Million Per Room Secret & Why Generic Hotels Are DYING Discover the strategic insights behind ultra-luxury hotel development with Kat Lash-Williams, who transitioned from family hospitality business to major brands like Virgin Hotels and Casa Collective. This ROI Masterclass episode reveals how destination-rooted experiences and strategic design decisio...

EP #24 | From Teacher Dreams to Marketing VP! Discover how Jessica Bennett transformed her original teaching aspirations into a thriving marketing career, eventually becoming Vice President at Infante Marketing Solutions. This ROI Masterclass episode reveals the strategic marketing approaches that drive home sales and build lasting brand reputation in the competitive homebuilding industry. What Yo...

Discover how Ekaterina transformed a childhood dream into Georgia's first eco-friendly boutique hotel despite facing eight bank rejections and a global pandemic. This ROI Masterclass episode reveals the resilience and strategic vision required to create a successful hospitality business from scratch. What You'll Learn: How to overcome massive rejection and persist through startup challenges The po...

Former math teacher James shares his incredible journey from humble beginnings to building a profitable real estate empire through flipping and rental properties. After transitioning from education to military service and back to teaching, James discovered real estate investing in 2018 and transformed his family's financial future. In this heartfelt conversation, discover how a chance radio broadc...