the RocketMSP Podcast

Join us for an exclusive live interview with Matt Linn, the co-founder and COO of Thread. Thread is a chat tool specifically designed for MSPs (Managed Service Providers) and their clients. What to Expect: • A comprehensive overview of Thread, highlighting its key features and benefits. • A live demonstration showcasing the functionality of the tool. • A deep dive into a recent issue where some us...

Join us for an exciting live interview with Colin Knox, the CEO of Gradient MSP. We'll be discussing the challenges and solutions in the managed services sector, the role of Gradient MSP, and its impact on the industry. This interview will cover a range of topics including: • The mission and offerings of Gradient MSP • Key features and user experience of their platform • How Gradient MSP is shapin...

Visualize your tech stack like never before with NaviStack by Channel Program. I ask the tough questions about data privacy, features, and pricing in this episode.

In this insightful episode, we sit down with Orrin Klopper, CEO and Co-Founder of Netsurit, to delve into the world of mergers and acquisitions (M&A) and its transformative potential for business growth. With decades of experience and a track record of successful acquisitions, Orrin shares his unique perspective on scaling businesses through strategic acquisitions. We explore the ins and outs...

Introduction In today's episode, we're thrilled to bring you an in-depth discussion on building and retaining top-tier talent in the Managed Service Provider (MSP) industry. Our special guest is Connor Swalm, the co-founder of Phin Security, who shares his unique insights and strategies that have fueled the company's impressive growth. Detailed Summary We cover a wide range of topics including: 00...

Check out TopLeft, a Kanban board for your ticketing system.

Check out the ChatStyle demo with Chris Dix. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message

Check out this live demo of ImmyBot. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message

Welcome to our latest episode where we delve into the realm of cybersecurity with a live demo of Guardz, an all-in-one cybersecurity suite designed for Managed Service Providers (MSPs), IT professionals, and businesses. Although it doesn't replace your entire cybersecurity stack, Guardz adds crucial layers of protection and coverage that are vital in today's digital world. We're privil...

In this episode, we sit down with Jacob Martin, VP of Sales at ScopeStack, to discuss navigating the pre-sales process for MSPs. Learn about identifying client pain points, creating accurate proposals, pricing strategies, and more. Jacob Martin bio: Jacob Martin is the VP of Sales at ScopeStack. He has a background in sales and marketing within the IT industry, and is passionate about helping MSPs...

Uncover the secrets of successful remote IT management in our latest podcast! We're diving deep into RF Code's state-of-the-art monitoring solution, Sentry. Join us to learn how this powerful tool is revolutionizing the industry. RF Code Sentry is a ground-breaking solution designed for real-time monitoring and management of IT assets. It's equipped with a plethora of sensors including...

I've got a ton of questions for Harry now that more states have passed legislation legalizing marijuana usage. There's a huge opportunity for MSPs if we can rub elbows with the right people. Let's find out who those people are! --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message

"Our unique approach to risk assessment and vulnerability management helps overwhelmed defenders become empowered and not victims."In this episode of RocketMSP, host Steve Taylor is joined by Dan Wachtler, Founder of Cyio, to discuss the groundbreaking cybersecurity scanning capabilities of DarkLight AI. Tune in to learn how this cutting-edge platform utilizes continuous updates and know...

Steve interviews Bobby and Chadd from Zest MSP.  Overall, the conversation is about the importance of sales and marketing for MSPs and how Zest MSP can help them reach their goals.  Zest MSP is an MSP PSA software designed to run the business of managed IT. Slay the Dragon of Complexity. 🐉⚔️ https://zestmsp.com (0:00:01) Shoot the breeze while we wait for the audience to arrive (0:10:19...

Steve interviews Ian Alexander, Channel Chief for Syncro. The conversation focused on the work that was being done to modernize the user interface (UI) of the Syncro platform. The goal is to reduce the number of clicks that users need to do to accomplish their workflows.  Check out Syncro using Steve's referral link and get $500 when you become a partner: https://refer.syncromsp.com/l/1STEV61...

Steve interviews Josh from Bifrost Cloud. Bifrost Cloud is a distributed cloud object storage platform that is S3 compatible. Instead of having all of the data stored in one data center, it works by having customers send a gateway object which is broken up into 80 chunks, encrypted and distributed among 20,000 storage providers worldwide. As long as 30 of the 80 chunks are up and running, the data...

We meet with Jeremy Oaks, the founder of Automation Theory, to discuss the reverse proxy service they offer for in-house ConnectWise Automate servers.   Jeremy is passionate about all things technology, specifically in developing creative solutions. He received his bachelor's degree in Computer Science from the University of Wisconsin-Superior and is also a certified MySQL DBA and penetration...

Bill Black is a ConnectWise consultant that will provide a holistic approach to configuring your ConnectWise PSA for you. Freebie - Documentation Templates: https://sweetprocess.com/rocketmsp The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support the Podcast https://bit.ly/tipjar0 Join RocketMSP...

Connor Swalm gives a demo on how easy it is to automate your Cybersecurity Awareness Training platform.  The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support the Podcast https://bit.ly/tipjar0 Join RocketMSP https://rocketmsp.io FREE RESOURCES MSP Comparison Chart FOLLOW US YouTube LinkedI...

Emily Glass and I have a conversation about her role at Syncro, their corporate culture, and more. Companies Mentioned in the Podcast: Syncro - Receive a $500 gift card when you sign up using my affiliate link and pay for two months of any subscription. New Syncro accounts only. Blinkist (referral link - double the trial length) Mainsail Partners   The RocketMSP Podcast with Steve Taylor was...

Michelle Accardi talks about the journey an MSP can take while growing to a $100MM company.    Learn more about Logically: https://bit.ly/3wl71kO    The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support the Podcast https://bit.ly/tipjar0 Join RocketMSP https://rocketmsp.io FR...

Owen answers my questions about documentation. We discuss the best way to get started, a winning process for documenting whether you're a company with multiple employees or a one-man-show, and more. Owen Enaohwo is the CEO and Co-Founder of Sweet Process, a documentation platform for processes, procedures, and tasks. Learn more about Sweet Process: https://sweetprocess.com Freebie - Documentation...

Rob answers questions about best practices for contracts and MSAs for managed services providers.   Robert Scott is the managing partner of Scott & Scott LLP, a technology law firm that offers MSP Contracts-as-a-Service. Learn more about Robert Scott: https://scottandscottllp.com The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools...

Carrie Richardson joins me to discuss making smarter business decisions.  Carrie is a partner at Richardson & Richardson Consulting—a company that provides business consulting services mainly to the IT channel. She also is the founder of Managed Sales Pros LLC, the leading outbound appointment setting company for MSPs in America. Richardson & Richardson Consulting https://randr.consul...

Heather Johnson is Co-Founder and Chief Operating Officer of Gozynta, a software development company that wants to make better tools for MSPs.   Gozynta has three major products today:   Tixt Tixt allows client endusers to send SMS text messages to a phone number assigned to your MSP and automatically create and update tickets in ConnectWise Manage.   Mobius   Mobius conne...