Where Employees are MORE than a Controllable Expense
The Retail Warzone
The Retail Warzone is a community of Retail vets that discuss the different experiences we have had in the business. theretailwarzone.substack.com
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Where Employees are MORE than a Controllable Expense
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Podcast website
Latest episode
Feb 24, 2025
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Episodes
Customer Behaviors that Drive You Insane 02.03.2023 1:05:08
On tonight’s show we delve into some of our most irritating customer behavior experiences. Our Sponsor: The Serving Times https://theservingtimes.wordpress.com/ Printable The Retail Warzone Business Card: https://drive.google.com/file/d/1C8We... The Irish Connection’s “Fact of the Week”: https://en.wikipedia.org/wiki/South_C... --- Support this podcast: https://podcasters.spotify.com/pod/sho...
When saying the "QUIET" part out loud isn't helpful anymore 23.02.2023 1:04:40
Tonight let’s have a chat about the different “catch-phrases” plaguing the workforce i.e. “Quiet Quitting”, etc… Our Sponsor: The Serving Times https://theservingtimes.wordpress.com/ Printable The Retail Warzone Business Card: https://drive.google.com/file/d/1C8We... --- Support this podcast: https://podcasters.spotify.com/pod/show/theretailwarzone/support This is a public episode. If you would...
Self-Checkouts, Automation & Customer Insanity 16.02.2023 1:03:48
Tonight we dive back into the hell that is the Self-Checkout debate. --- Support this podcast: https://podcasters.spotify.com/pod/show/theretailwarzone/support This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theretailwarzone.substack.com
It's our Birthday | Celebrating TWO YEARS of Retail Nonsense 09.02.2023 59:58
It’s our Birthday!! Tonight we celebrate TWO YEARS of Industry nonsense while discussing the past, present and the future! Our Sponsor: The Serving Times https://theservingtimes.wordpress.com/ Printable The Retail Warzone Business Card: https://drive.google.com/file/d/1C8We... The Irish Connection’s “Fact of the Week”: https://www.ilo.org/global/topics/wag... --- Support this podcast: https...
Hiring Managers & Hidden Biases | A Needed Discussion 02.02.2023 1:00:59
If you think Hiring managers do not discriminate then think again. Tonight we discuss a problem no one in the industry is attempting to fix. At a time when the media disparages the workforce for “quiet quitting” and a bevy of other labor issues it’s important this topic be researched further. Tonight’s Topic Material: https://www.businessinsider.com/sheet... Follow Alex Bitter on Twitter: https...
Tales from Dollar Tree Hell | A Manager speaks 26.01.2023 1:03:21
Tonight “Blank Stares” joins us to discuss the hell of working for Dollar Tree Tonight’s Headlines: https://www.retaildive.com/news/dollar-tree-names-former-dollar-general-exec-rick-dreiling-ceo/641059/ https://www.10tv.com/article/news/local/family-and-friends-honor-dollar-tree-employee-killed-in-machete-attack/530-bfc9299c-c6f8-4383-a365-312e2fc3bc0b https://www.kens5.com/article/news/communi...
Is customer behavior getting WORSE? 19.01.2023 57:15
Tonight we discuss how customer behavior has seemingly gotten worse since the pandemic. Tonight’s topic material: https://hbr.org/2022/11/the-emotional... https://www.nhbr.com/facing-incivilit... https://www.inc.com/jessica-stillman/... --- Support this podcast: https://podcasters.spotify.com/pod/show/theretailwarzone/support This is a public episode. If you would like to discuss this with o...
Gen Z in the workplace 12.01.2023 52:07
Tonight we discuss Gen Z, Millennials and the Boomer rage against both. Tonight’s topic material: https://www.entrepreneur.com/growing-... https://fisher.osu.edu/blogs/leadread... https://www.forbes.com/sites/onemind/... https://www.businessinsider.com/what-... https://ripplematch.com/insights/fict... https://www.21ninety.com/9-things-we-... Our Sponsor: The Serving Times https://th...
After Christmas Layoffs, Terminations and Hour reductions 29.12.2022 41:18
Tis the season to cut hours and employees, let's discuss. Tonight’s topic material: https://www.wsj.com/articles/why-comp... https://www.cnbc.com/2022/12/06/jim-c... https://wwd.com/business-news/financi... Articles in Video Description Here: https://www.youtube.com/watch?v=JQ_AvslxSwA --- Support this podcast: https://podcasters.spotify.com/pod/show/theretailwarzone/support This is a publ...
Work Bonuses and the problems they create 22.12.2022 56:45
Tonight we discuss bonuses and some of the pitfalls that accompany them. Tonight’s topic material: https://smallbusiness.chron.com/disadvantages-manager-bonuses-companies-64960.html https://smallbusiness.chron.com/disadvantages-employee-bonuses-37723.html https://hbswk.hbs.edu/item/the-dark-side-of-performance-bonuses https://thenextweb.com/news/bonus-plans-can-incite-mutiny-instead-motivate-...
Training AKA the "Ghosting" of Front Line Employees 15.12.2022 52:38
Tonight we discuss the travesty that is training in the retail industry. Topic Articles: https://www.retaildive.com/news/most-... https://retailwire.com/discussion/ret... Our Sponsor: The Serving Times https://theservingtimes.wordpress.com/ Latest Article: https://theservingtimes.wordpress.com... ️ “Please Don’t Be a Karen This Year” – https://youtu.be/n4QrKqw9mGU --- Support this podcast: ht...
Steven Petrivelli | Retail Comic Creator 08.12.2022 1:06:51
Tonight comic creator Steven Petrivelli joins us to discuss his excellent comic book series “RETAIL” Link to Steven Petrivelli’s website: https://retail.aweb.page/i-love-comics Our Sponsor: The Serving Times https://theservingtimes.wordpress.com/ Reddit Community: https://www.reddit.com/r/EssentiallyF... Merch Store: Use promo code “HOHOHO” for FREE SHIPPING! https://my-store-11348311.crea...
Workplace Violations | Let's discuss 01.12.2022 55:51
#walmart #amazon #bankofamerica Tonight we discuss different companies and their numerous violations and fines. Link to the violation tracker: https://violationtracker.goodjobsfirs... Our Sponsor: The Serving Times: https://theservingtimes.wordpress.com/ Reddit Community: https://www.reddit.com/r/EssentiallyF... Merch Store: Use promo code “HOHOHO” for FREE SHIPPING! https://my-store-11348311.c...
Let's Talk Turkey | Thanksgiving & Black Friday Nonsense 24.11.2022 1:09:37
Tonight we discuss Thanksgiving and Black Friday stories submitted by the community. Our Sponsor: The Serving Times: https://theservingtimes.wordpress.com/ Reddit Community: https://www.reddit.com/r/EssentiallyF... Merch Store: Use promo code “HOHOHO” for FREE SHIPPING! https://my-store-11348311.creator-spr... Link to video and article links: https://youtu.be/A4e_gk9HRXU --- Support this pod...
When Customers are TOO comfortable in your stores 17.11.2022 53:28
Tonight we discuss the customers that feel they have some importance or “say so” in the store you work in due to them being a long term customer. Are they lonely? Are they insane? Are they both? Let’s find out….. Our Sponsor: The Serving Times: https://theservingtimes.wordpress.com/ Reddit Community: https://www.reddit.com/r/EssentiallyF... Tonight’s Headlines: https://fortune.com/2022/11/15/wa...
The Ongoing War Against the Workforce | The MSM is 100% Complicit 12.11.2022 59:57
#Insider #retail #podcast Tonight Blametag joins me as we try to make sense of all of the click-bait headlines making the workforce seem to be the root of all problems. Plot twist…..they aren’t. Blametag’s companion piece: https://theservingtimes.wordpress.com... The Serving Times: https://theservingtimes.wordpress.com/ We all know how frustrating working in the retail/grocery and service...
We're Back...Knocking the rust off 10.11.2022 1:02:14
Tonight we knock the rdust off and get back at it! It’s homecoming night with Irish Connection! We all know how frustrating working in the retail/grocery and service industry can be. From low wages to ridiculous job expectations we are here to shine a light on the horrors that exist after you punch the clock. Subscribe for more industry related content: https://www.youtube.com/channel...
An Evening with Shawna Potter | Lead Singer for War on Women and Author of "Making Spaces Safer" 29.09.2022 1:05:01
#waronwomen #shawnapotter #podcast On tonight’s episode I am honored to announce that my guest is Shawna Potter. Shawna is the lead vocalist for the band War on Women, the author of the book “Making Spaces Safer” and host of the “But Her Lyrics” podcast. Links to Shawna’s work: Buy her book “Making Spaces Safer”: https://www.akpress.org/making-spaces... Shawna's Twitter: https://twitter.com/S...
Spilling it all at T(ea) Mobile w/Gilgamesh 13.09.2022 1:15:27
On tonight’s episode Gilgamesh joins me to spill the Tea on their time at T-Mobile We all know how frustrating working in the retail/grocery and service industry can be. From low wages to ridiculous job expectations we are here to shine a light on the horrors that exist after you punch the clock. Subscribe for more industry related content: https://www.youtube.com/channel/UCa3J... //Recomm...
Tales from the Extraterrestrial Highway with ETfreshmedia 08.09.2022 1:08:27
On tonight’s episode Kris and Chrissy from ETfreshmedia join me to talk tales from the Extraterrestrial Highway outside of Area 51! Follow ETfreshmedia on their socials here: https://linktr.ee/ETFreshMedia We all know how frustrating working in the retail/grocery and service industry can be. From low wages to ridiculous job expectations we are here to shine a light on the horrors that exist a...
The Advertising Industry with L Vago /Big Quit Energy 30.08.2022 1:13:23
On tonight’s episode L Vago joins me to discuss their time in the advertising industry. Big Quit Energy Website: www.bigquitenergy.com Follow Big Quit Energy on Twitter: https://twitter.com/BigQuitEnergy We all know how frustrating working in the retail/grocery and service industry can be. From low wages to ridiculous job expectations we are here to shine a light on the horrors that exist af...
Random, Random, Random..... 25.08.2022 1:06:57
Retail, renewable energy, politicians and organic foods....this one is all over the place! We'll be back at it "proper"next week! --- Support this podcast: https://podcasters.spotify.com/pod/show/theretailwarzone/support This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theretailwarzone.substack.com
The Customer is NOT always right with The Serving Times creator Matt Starr 18.08.2022 1:13:29
In this episode Matt Starr, also known on Twitter as Blametag, joins me to discuss his latest The Serving Times article and his journey to satirical greatness. Follow Blametag on Twitter: https://twitter.com/BlameTag The Serving Times: https://theservingtimes.wordpress.com/ We all know how frustrating working in the retail/grocery and service industry can be. From low wages to ridiculous job expec...
To Stop or Not to Stop a Shoplifter? That is the Question 11.08.2022 1:15:18
In this episode The Irish Connection and I discuss shoplifting, shrink and if it’s really worth it to try to prevent it if you are not a LP or AP associate. We all know how frustrating working in the retail/grocery and service industry can be. From low wages to ridiculous job expectations we are here to shine a light on the horrors that exist after you punch the clock. 🔔 Subscribe for more indust...
Retail vs the Music Industry | Is there a difference? 04.08.2022 1:05:34
In this episode our guest and I discuss the differences as well as the similarities between the music industry and retail. We all know how frustrating working in the retail/grocery and service industry can be. From low wages to ridiculous job expectations we are here to shine a light on the horrors that exist after you punch the clock. 🔔 Subscribe for more industry related content: https://www.yo...
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