The Retail Razor Show

We return to our anywhere commerce theme for this season and shine a light on the future of in-car commerce! We’re answering a very important question - Will shopping on the go become the most important commerce channel for product discovery? We'll dig into what's new and what’s next for in-car product recommendation, BOPIS, and its impact on local search by meeting our latest Retail Trans...

Today as part of our Back to Basics of Retailing theme this season, we are once again focusing on people – the frontline workers in retail stores, and the process of hiring and retaining the best candidates. In this episode we answer two incredibly important questions– How do we change how we hire, connect, and match retail brands to retail workers, respectfully, transparently, and humanly? And ca...

In this episode we answer an incredibly important question in retail – what is the future of local delivery services? Delivery has become a core convenience service for most consumers in recent years. How will retailers continue to offer these services in a cost-effective manner for both them and their customers? The market for these 3 rd  party providers has also changed. Can business models adap...

What makes a great retail leader, especially during constrained times like retailers are experiencing this year? How do you develop executive retail leadership? How do these leaders shape the success of their entire organization? What qualities do they need to create that success? We’re speaking with  Jeffrey P. McNulty , Founder and CEO of  New Retail Ethos Consultancy , author of  The Ultimate R...

How will retailers embrace immersive commerce? Will it be via AR or VR or both? To answer this question, we meet our latest Retail Transformer –  Neil Redding , head of product at  Auki Labs . Plus, we welcome special guest host back to the show,  Jeff Roster , host of  This Week in Innovation  podcast. Together we explore why AR and spatial computing may be the answer retailers are looking for to...

What’s the buzz on everyone’s mind in retail right now? Yes, it’s Generative AI! Taking the industry by storm, but exactly what can you do with generative AI that’s so transformative for retailers and brands? We break it down in what’s likely the most grounded discussion you could hear today on this topic with two special guests: our Retail Avenger,  Shish Shridhar , Global Retail Lead at  Microso...

Ready or not, it’s Season 3 of the Retail Razor Show! Hosts Ricardo Belmar and Casey Golden are back to cut through the clutter to guide you through the most important trends in retail and retail technology. This season we’re bringing you more expert guests to explore 3 themes: Automation and AI, Immersive and Anywhere Commerce, and both of those against a backdrop of ‘back to basics’ retailing. J...

We’ve been on quite a wild ride this season with topics ranging from the metaverse, to retail media networks, to the future of ecommerce and DTC, plus our Retail Transformers, and including special interviews and recaps of three major industry events – Grocery Shop, NRF, and Shop Talk! But now we’ve reached The Razor’s Edge, our Season 2 finale, with special guest host  Paul do Forno,  Managing Di...

Have you heard plenty of Shoptalk event and trend recaps by now? Did any of those dig into why those trends matter and what they  really  mean for the retail industry? Sometimes you just need to put four Top Retail Influencers into one recording session and let them talk about what those trends make them  feel  about the industry to get to the heart of the matter. And maybe ‘ heart’  is what it’s...

How can retailers perform A/B testing of merchandise layouts in their stores without cost and without burdening store teams? By using Digital Twins, that’s how! So how does a retailer build a digital twin of their stores? Meet startup  Site Bionics  and founder and CEO,  Adam Blair . It’s Part 3 of our #ShoptalkLive podcast cross-over series with  This Week in Innovation  and special guest host  J...

How well do you know your in-store shopper versus your online shopper? If you’re like most retailers, you probably believe you know more about those online shoppers. But what if you had a full set of analytics on your in-store shoppers? What if you knew how shoppers react to a product they pick up off the shelf? Why they put it back instead of purchasing it? Meet  ShopperAI , a startup that’s tryi...

Did you miss  Shoptalk 2023  this year? Or were you there and feel like you didn’t catch enough of the content and top trends? We’ve got you covered with another podcast cross-over event with  This Week in Innovation  and special guest host  Jeff Roster ! Kicking off this multi-part series, Jeff and regular host Ricardo Belmar sit down with Shoptalk’s content team of  Krystina Gustafson  and  Ben...

How will retailers find a path to the metaverse? How can retailers leverage AR and VR along that path? It all starts with having a 3D product infrastructure, but what if all of your systems are designed for 2D and not 3D? How do you adapt your design process, your PLM, and your DAM to 3D when there are so many options? Meet  Ashley Crowder , CEO and co-founder of  VNTANA , the 3D infrastructure pl...

Did you miss #NRF2023 in January this year? No worries, we’ve got you covered this episode with our special NRF Recap! It’s all part of our special podcast cross-over series,  #NRFLive , with the  This Week In Innovation  podcast. In Part 5, the final episode in the series, hosts Ricardo Belmar and  Jeff Roster  speak with the North America Lead for Retail & Consumer Goods at  Avanade ,  Greg...

How do you leverage micro-fulfillment capabilities as a retailer? What are the costs and capital investment necessary? Micro-fulfillment is a hot trend to bring retail products closer to the customer to meet rapid delivery schedules. But is there a better way, at a lower cost, without capital investment, that can deliver the customer experience you want? Enter 1MRobotics, a nano-fulfillment as a s...

When you hear, “web3” and “blockchain”, if you’re like most retailers you might panic or realize that you just don’t know how to leverage these technologies in your retail business. Do you gain operational efficiencies? Reduce costs? Improve supply chain visibility? Deliver a better customer experience? Increase brand loyalty? Or is it all the above if done with the right technology partner? This...

When you hear, “last mile logistics” in retail, what do you think of? This episode continues our special podcast cross-over series, #NRFLive, with the This Week In Innovation podcast. In Part 2 of the series, hosts Ricardo Belmar and Jeff Roster speak with the CEO and CMO of last mile logistics provider FarEye to learn how they are helping retailers provide the most flexible, efficient, and sustai...

In honor of the NRF Big Show we’re kicking off a special podcast cross-over series, #NRFLive, with Jeff Roster’s show This Week In Innovation. This episode is a very special, intimately authentic conversation between four top retail influencers, recorded live, and in-person during the NRF show. Jeff and host, Ricardo Belmar, join retail legends, Vicki Cantrell, CEO of Vendors in Partnership, LLC,...

It’s a new year, and after wrapping up another NRF Big Show, we felt it was time to share our Top 10 Predictions for retail and retail tech in 2023! What will retailers focus on this year? How will consumer shopping and buying habits change? From the evolution of retail media networks and loyalty programs, to web3, the metaverse, and ChatGPT, what technologies make the cut and deserve your attenti...

Happy New Year from the Retail Razor Show! A new year means it’s time for the annual National Retail Federation Big show held in New York City. But what if it’s your first time? It can be quite overwhelming for retailers and retailtech beginners. Fortunately, we’re here to help by bringing you a seasoned NRF veteran with his best tips and tricks to get the most out of your NRF experience! Fan favo...

What is the future of ecommerce? How will dropship, marketplaces, & fulfillment evolve to serve an ever-demanding consumer? These are complex issues so we invited our latest Retail Transformer to help us cut through the clutter – meet Bryan Dove, CEO of  CommerceHub .  Bryan talks us through how DTC brands and retailers alike can tackle these challenges while delivering the conveniences consum...

What will the holiday 2023 shopping season look like for retailers? How are consumers adjusting their shopping, buying, and gifting habits this holiday season given the current economic environment? It’s our Holiday Special episode and we’ve brought in two incredible experts to dive into what’s really happening this season and explore what we expect the season will bring retailers.   Meet Roshan J...

Direct-to-consumer. DTC. What emotional response do those words conjure for you? The formula for DTC used to be simple – spend marketing dollars to acquire new customers. Today, customer acquisition costs can be 10X higher than they used to be, so what should be the new strategy in these challenging, post-pandemic economic times? Polly Wong, president of Bellardi Wong, and our latest Retail Transf...

Interested in the metaverse and need to know how to get started? Meet Alan Smithson, founder of MetaVrse, multiple TED Talk speaker, and builder of “The Mall” in the metaverse, but not just any mall! If there were a hundred-page encyclopedia of the metaverse, Alan would fill every page but you’d still need more room to cover his vast knowledge of all things metaverse. It’s season 2, episode 4, and...

Missed Groceryshop 2022? Not to worry, we’ve got you covered! Welcome to another SPECIAL EDITION season 2, episode 3,  Part 3 , Groceryshop recap! We’re bringing you 6 great interviews recorded live and in-person at Groceryshop in Las Vegas, NV, bundled up in 3 episodes with 2 interviews each. For part 3, we saved two very special guests for your listening pleasure. Andrew Lipsman, principal analy...