The Restoration & Remediation Ask the Expert Podcast

Identify your ideal client, and make it happen!

Organizers have some great safety protocols in place to help every attendee and exhibitor feel safe and comfortable at the show. Watch this quick video to find out all the great things The Experience has in place!

FIRST ONSITE U.S. CEO and Founder Stacy Mazur discusses this major partnership, the mergers and acquisition trend in the industry, and future plans for this company as they build quickly toward being a billion dollar brand serving North America.

Phil Rosebrook, Jr., CR, discusses some of the biggest trending topics in today’s restoration industry including labor shortages, the pandemic, M&A, and more!

R&R Editor-in-Chief Michelle Blevins spent some time catching up with The Restoration Lawyer, Ed Cross. These days, he has another official title, The Restoration Advocate, after being hired by the Restoration Industry Association's Advocacy and Government Affairs Committee to advocate for a more equal and level playing field for restoration contractors. 

Check out this Ask the Expert interview with IICRC President/CEO Michael Dakduk and Board of Directors Chair Kevin Pearson to find out how the IICRC is helping restoration and cleaning companies amid the COVID-19 pandemic, the latest on standards and certifications, and some exciting things on deck for 2021!

Let’s bust some myths on hiring veterans, and instead instill some truths! You can be confident the veteran on your team will arrive to the customer on time, fit, polite, and respectful. They are reliable, loyal, trustworthy, agile and adaptive. They typically have very high standards and a remarkable work ethic with a mindset to always accomplish the mission and never accept defeat.

Is your cleaning and restoration company prepared to serve your customers and community during the second wave of COVID-19? A number of media outlets are reporting Europe is in the midst of its second wave, and the U.S. may not be far behind with the number of cases rising daily across the country. Although many companies have seen a decrease in calls for cleaning and disinfection services, that w...

In this Ask the Expert podcast, recorded in late October of 2020, Michelle is joined by ServiceMaster franchise owner Nasutsa Mabwa. She discusses the importance of proper ventilation during COVID-19 cleaning and disinfection services, and how her company has been able to help a variety of customers during the pandemic. Stick around for the full video to hear more about Nasutsa's journey into the...

Tips on staying on top of Xactimate updates and price list changes, and  insights on what contractors should be doing on a regular bases to be sure their estimates are as complete and thorough as possible.

IAQ-expert Michael Pinto answers four key questions related to cleaning protocols during the coronavirus outbreak.

Tim Hull, Director of Operations and a Business Development Advisor at Violand Management Associates, answers four questions related directly to business management and leadership during these massive, sudden changes in business.

Michael Pinto walks through tried and true soft contents cleaning processes from start to finish - including the packout, safety, avoiding cross-contamination, innovations in soft contents cleaning, and more.

Just like in catastrophic loss situations, like hurricanes, it is critical to have a well-coordinated and planned response.

Protecting your team, your customers, and preparing for what's to come.

With branches across 20 major cities and about 1,200 employees, American Technologies Inc. is the largest family-owned and operated restoration company in the U.S.

Dave Dybdahl of ARMR Network discusses liability insurance policies and what restoration contractors should be aware of when doing structural cleaning during the coronavirus pandemic.

Dr. Gene Cole speaks about the history of pandemics, what we can learn from them as far as responding to the COVID-19 pandemic and subsequent cleaning efforts, safety for cleaning crews, and SO MUCH MORE!

Innovative ways to handle contents cleaning during the coronavirus pandemic to ensure thoroughness while preventing cross-contamination.

Good Monday morning to you, A friend of mine recently approached me after reading a booklet I wrote a few years ago titled Overcoming Stage 2 Stall. The booklet addresses symptoms and remedies for four of the leading causes of this condition. In this Monday Morning Notes series, I respond to his request by expanding on remedies for one of the causes I call Checking Out. If you’d like a copy of the...

If we open our minds wide enough we can find inspiration in just about anything and anyone. The challenge can be to avoid becoming uninspired when life doesn’t go the way we want it to. In today’s Note, I offer a few suggestions on how to find inspiration while avoiding the pitfalls that can test our resolve. 

It’s never fun doing an autopsy of a failed business. It’s even more unpleasant when it involves a family business. Liquidating the assets and turning the lock on the door that one last time is gut-wrenching. While today’s Note relates to a family business, the message is the same for non-family businesses. Included are a few suggestions on how to avoid this unpleasant situation. Enjoy! Chuck

Dave Dybdahl, president of ARMR Network, presents on “Practical Risk Management for Cleaning and Restoration Contractors” at ICS Presents Connections to the Cleaning and Restoration Industry.