The Restaurant Prosperity Formula

If you’ve ever felt like you’re doing everything “right” in your restaurant and still not getting the results you want, this podcat episode is for you. In this conversation with restaurant pro and digital media legend Shawn P. Walchef of Cali BBQ and Cali BBQ Media, we dig into why “build it and they will come” is a lie, why no one is coming to save your restaurant, and why that’s actually great n...

I open this episode with a challenge: What if the difference between feeling chained to your restaurant and finally running it on your terms comes down to five leadership habits you can choose — every single day? In Episode 137 of the “Restaurant Prosperity Formula Podcast,” I dig into how visibility, consistency, development, clarity, accountability, passion, persistence, communication and action...

I opened this episode with a simple truth: restaurants don’t win on one great meal — they win on the second and third visits. In my conversation with hospitality pro Darren Denington, we unpack what really drives repeat business right now: first impressions that stick, value guests can feel (beyond price) and service that creates a personal connection. You’ll hear how to turn a first-time guest in...

Who doesn’t love a comeback story? In episode 135 of “The Restaurant Prosperity Formula” podcast, I sit down with Linda Grace Zadoian, owner of Piccadilly Grace Café & Market in San Marino and South Pasadena, California, to trace her path from middle-market finance to multi-unit operator who rediscovered joy in the business. You’ll hear how she stabilized after inflation shocks, literal w...

What happens when the coach becomes the one in the hot seat? In this episode of “ The Restaurant Prosperity Formula” podcast , I hand the mic to longtime friend and Mastery Plus member, Brian Sandel, co-owner of Creekwood Grill in Cypress, Texas. Sandel brings decades of restaurant experience to the table — and plenty of tough, thoughtful questions. Together, we dive into leadership lessons, the r...

When money’s tight, creativity has to be tighter — and that’s exactly what you’ll learn about in episode 133 of the “Restaurant Prosperity Formula” podcast. I share how the most resilient operators innovate without big tech, big teams or big checks. You’ll learn how to spot high-impact opportunities right under your nose, pressure-test ideas cheaply, measure what matters (so you stop guessing) and...

If your restaurant feels like it’s running your life, this episode of “The Restaurant Prosperity Formula” podcast is for you. I invited leadership expert and author of “Watch Me Rise Dr. Doug “Dr. Luff” Luffborough — who went from homelessness to Harvard and a career coaching leaders — to join me and talk straight to restaurant owners about why prosperity starts with leadership. We connect his sto...

What does it take to go from pulling double shifts in your family’s restaurant to running four successful locations while still making time for family? In this episode of “ The Restaurant Prosperity Formula” podcast , I sat down with Matt Jacobs, a Pennsylvania-based restaurant entrepreneur who built Ben Franklin’s Tap Room and now owns three Jersey Mike’s franchises. Matt shares his journey of st...

When restaurant burnout hits its peak, what comes next can be your most powerful transformation. In episode 130 of The Restaurant Prosperity Formula podcast, I flip the script, literally. Longtime restaurateur and community favorite Bob Cady takes over the mic to interview me in a deeply personal and insightful conversation. We dive headfirst into the mindset challenges that make or break independ...

Ever wonder why some restaurants seem to hum along like a perfectly tuned engine while others grind through each shift with staff drama and burnout? In this episode of “The Restaurant Prosperity Formula” podcast, I dig into one of the most overlooked drivers of restaurant profitability and long-term success: staff well-being. This isn’t fluff. It’s about results — better retention, higher morale,...

What does it take to save a restaurant that’s drowning in costs, even when customers love your food and rave about your beer? In this episode of the Restaurant Prosperity Formula Podcast , I sit down with Ian McCall of ISM Brewing to unpack his journey from overwhelmed restaurateur to confident, profitable business owner. Ian’s story is a wake-up call for every restaurant and bar owner who thinks...

When restaurant owners dream of freedom from the grind — financial, operational and emotional — what they really need is a system. In episode 127 of the “ Restaurant Prosperity Formula Podcast ,” I sat down with CJ Lewis, co-founder and COO of Jolt, a restaurant operations platform that has redefined how accountability, food safety and systems should work in the real world. If you’ve ever struggle...

What happens when the coach becomes the one in the hot seat? In this episode of “The Restaurant Prosperity Formula,” we shake things up with a special “Flip the Table” segment. This time, the questions come from restaurant owner Jeff Fitter, a straight-shooting operator with a knack for digging deep and cutting through the fluff. If you’ve ever wondered how restaurant coaching works behind the sce...

Let’s be real — this industry is tough. In today’s podcast episode of The Restaurant Prosperity Formula , I dive deep into one of the most make-or-break elements of restaurant success: the guest experience. With fewer guests walking through the door and competition tighter than ever, delivering a memorable visit isn’t optional — it’s survival. Episode 125 is a masterclass in creating experiences s...

In this episode 124 of “The Restaurant Prosperity Formula” podcast, I sit down with longtime friend, client and now colleague, David Militello. Militello is a restaurant owner in South Haven, Michigan, and one of the first five members I ever coached. Over the years, he’s evolved from a struggling operator to a master of restaurant systems and now serves as a member mentor in my group coaching pro...

In this episode of The Restaurant Prosperity Formula podcast, I had the pleasure of interviewing Mark McShaffry, a seasoned restaurant owner with nearly 40 years of industry experience. After starting his career with Houston's, McShaffry eventually took the leap into independent ownership, opening The Backyard Grill in 2001. Since then, he’s grown to operate multiple concepts, including Creekwood...

In this special episode of the Restaurant Prosperity Formula podcast, I turn the mic over to one of my longtime members and friends, Raul Gonzalez, for a segment we call Flip the Table. Gonzalez is not only an inspiring restaurant owner but also a shining example of what happens when you commit to systems, leadership and constant improvement. In this episode, Gonzalez asks the questions — diving i...

One of the most common (and frustrating) issues restaurant owners face is managers who bring you every little problem instead of solving things themselves. If you feel like you can’t get anything done without being interrupted, I have some solutions for you. In this episode of The Restaurant Prosperity Formula podcast, I tackle exactly why it happens and, more importantly, how to stop it. You’ll l...

Running a restaurant can feel like an endless grind — long hours, constant stress and financial uncertainty. But what if you could step back from the day-to-day operations and still have a successful, profitable restaurant? In this episode of The Restaurant Prosperity Formula Podcast , I sit down with Deja Wakefield, a former teacher turned restaurant owner, who shares her journey from being overw...

Running a restaurant is no small feat — especially when life throws unexpected challenges your way. In this episode of The Restaurant Prosperity Formula podcast, I sit down with Tina Wary, owner of Dixie Grill Barbecue and Crab Shack in Hawaii. Wary shares her powerful journey from working behind the scenes in her family’s restaurant to stepping up as the owner after the sudden passing of her husb...

One of the biggest reasons restaurants struggle with sales isn’t always the food or service — it’s awareness. Either people know about you but don’t care, or they would care if they knew about you. My guest today, Josh Kopel, calls this the Awareness Formula, and in this episode of my podcast, The Restaurant Prosperity Formula, he shares powerful strategies that help restaurant owners become known...

If you’ve ever struggled to get your managers on board with new systems or changes, you’re not alone. In this episode of  The Restaurant Prosperity Formula  podcast, I dive into exactly why managers resist change, how you can turn that resistance into results and how to empower your restaurant managers to lead change. Managing your managers and getting them on board with change isn’t alw...

In this episode of my podcast, The Restaurant Prosperity Formula , I had the privilege of chatting with Zack Oates, founder and CEO of Ovation. Ovation is a cutting-edge guest experience platform that helps restaurants collect and act on customer feedback in real-time. Oates’s passion for helping restaurants thrive shines through, and his expertise in using data to drive guest satisfaction and ret...

In this episode of “The Restaurant Prosperity Formula” podcast , Vicki Moore, owner of a sports bar and grill in Illinois, joins me to share her journey from bartender to restaurant owner. After purchasing the struggling bar eight years ago, she transformed it by revamping the menu, improving quality, and creating an inviting atmosphere, growing annual sales from $275,000 to $1.2 million. Despite...

In episode 114 of The Restaurant Prosperity Formula podcast, I welcome Kris Schoenberger, a long-time member of my coaching programs and a highly successful restaurateur, for a special "Flip the Table" segment. In this episode, Schoenberger takes on the role of interviewer, asking me personal and professional questions that reveal insights into my career, work ethic and philosophy on success in th...