The Resilient Recruiter

How do you position yourself as the recruiter of choice in your chosen sector? What’s your strategy for building your brand reputation and that of your client to attract talent in a skills short marketplace?     By leveraging digital media and the power of storytelling, you can dominate your market and create a competitive advantage for your clients and your own firm simultaneously.  In this inter...

To be the best recruiter in your chosen sector, you must commit to continuous improvement. That means making learning and development a priority when allocating budgets for your business. My special guest, James Fernandes, believes that every pound invested in L&D will return five-fold.  James is Managing Director and Co-Founder of Carrington West, a recruitment company with over 60 team members s...

Do you have the ambition to achieve extraordinary success in recruitment? Whether you’re a recruiter building a desk, a manager building a team, or a director building a company, you’ll get tremendous value from my interview with Jonathan Field. Jonathan is the Joint Group CEO of Shilton Sharpe Quarry (SSQ), a leading international legal recruitment business headquartered in London. SSQ has 100 em...

How do you build a £20m recruitment business? It starts by hiring, retaining and developing good people, of course. But the glue that holds everything together, and lifts the business from good to great, is company culture. In this interview, Jonathan Keen shared how he creates a high-performance culture while promoting a healthy home-work balance. Jon revealed so many fantastic insights for recru...

Are you allocating enough time and money to marketing?  Recruitment is traditionally a sales-led business.  However, the companies who recognize the power of recruitment marketing to amplify their sales enjoy a massive advantage in the marketplace. In this interview, Matt Walsh reveals why some of the early hires he made in his recruiting business were marketing people. He also shares the specific...

In this interview, you’ll learn how Logan Naidu built one of the fastest-growing recruitment companies in the UK based on a core set of corporate values: Excellence, Partnership, Knowledge, Diversity and Kindness. You’ll also hear Logan’s amazing story of resilience and how being diagnosed with cancer at age 31 was the catalyst for a significant change in the trajectory of his recruiting career. ...

Want to become the ‘go-to’ recruiter in your niche, generate inbound leads, create a high-performance culture, or scale your recruitment agency internationally? Then you’re going to love my interview with Toby Babb. Toby is the founder and CEO of the Harrington Starr Group, an award-winning fintech recruiter with offices in London and New York. Toby had been in the recruitment industry for 21 year...

What does the future of recruitment look like?   We’ve all been forced to adapt to new ways of working in recent times.  We’ve experienced a decade’s worth of change compressed into a matter of months.  However, much of that change has been reactive.  According to Bruce Morton, author of “Redesigning the Way Work Works,” there has never been a better opportunity to strategically redesign our way o...

When 9/11 happened, Jared Coseglia had to give up his career as a theatre director and landed an admin job in a recruitment company. Twenty years later, he’s the CEO of an award-winning staffing business that not only survived but actually thrived during the pandemic.  In this interview, Jared shares his experience of building a highly successful recruiting and staffing company. One of the keys to...

The toughest job in recruitment is the role of a Billing Manager. You’re trying to build a team and run an office with all that entails -- hiring, training and managing recruiters.  Plus you’re trying to lead by example, looking after clients and making placements.  It’s certainly not easy - but it can be done.   My special guest, Jeff Herzog, has mastered the balancing act of the Billing Manager....

Last year many recruiters struggled due to decreased hiring activity and lack of job orders. However, now most recruiters are experiencing the opposite challenge, saying “we have more orders than we can fill” and “we desperately need more placeable candidates.” This rapid shift to an extremely candidate-driven market, combined with high levels of counter offers and dropouts, means that candidates...

For almost 40 years, Doug Bugie has travelled the globe in search of the big billers and recruitment leaders of the future.  He’s personally sold 800 recruitment franchises in 40 countries that collectively have filled over 100,000 assignments. It’s a great privilege to interview Doug for the second time. In this episode, Doug shares his unique experience of helping James Caan, of Dragon’s Den fam...

Many recruiters and employers alike believe the traditional recruitment agency model is inefficient and outdated. If you are interested in finding better ways of partnering with clients that are beneficial to both parties, then my special guest, Lisa Dixon, will explain how RPO and MSP services could extend the range of recruitment solutions you’re able to provide. Lisa is the Director of Infinite...

This week on The Resilient Recruiter our most popular guest of all time, Rich Rosen, returns for his second interview.  Previously, Rich shared the mindset and habits that made him a consistent top biller in the industry. This time, you will hear Rich’s unorthodox yet effective approach to client and candidate engagement, leading to high levels of repeat businesses and referrals. These are key fac...

When scaling your recruitment business, one of the biggest challenges you have most likely experienced is finding good recruiters to join your own team. In this episode, my very special guest, Leanne Jones Hunt, shares her unique perspective on recruiting recruiters based on having successfully placed over 700 recruiters with growing recruitment businesses.  Leanne is my Chief Operations Officer,...

Success in your recruitment business requires a lot of effort and commitment. If you’re being honest with yourself, are you working too hard for too little return? What if you can still be successful, and at the same time spend time on things that matter most? My special guest, John Schlegel, openly shared strategies that helped him be truly successful in his solo-practice while “having a life.” ...

As many parts of the economy open up again, recruiters are starting to see a surge in demand for talent.  But don’t make the mistake of thinking this is a return to “business as usual.” There are lessons to be learned from the pandemic, and important steps you must take to ensure you thrive in the coming hiring boom. If you go back to doing things exactly the same way you did before, we’ll miss ou...

Are you a small to mid-sized recruiter who wants to beat the big boys and be recognized as a market leader? Or perhaps you’re super-ambitious and dream of expanding your recruitment business nationally or even globally? In either case, you’re in for a treat as I interview Eloise Sutton Kirkby.  Eloise is the Co-Founder and Director of Growth at Vincere, a market-leading all-in-one ATS CRM which is...

Why do companies struggle to hire female executives? How can we, as recruiting professionals, help our clients to address the gender-gap particularly in C-suite level searches?  What steps can be taken toward a long-term solution? By sharing her own experience, my special guest Venesa Klein gives her take on how businesses and organizations can make a meaningful, long-term impact on the gender-gap...

While most recruitment companies revenue and profits were down during the Covid-19 crisis, Andersen James Group revenue grew by 35%.  In this interview, I asked Managing Director, James Leighton, how they achieved this remarkable result in an extremely challenging climate.  One of the key themes that emerged from our conversation was “client partnerships.”  For James, this isn’t an abstract concep...

As we are gearing towards the post-covid environment, we need to keep up with technological and industrial trends to remain relevant. Have you heard of On-Demand Recruiting? Would you like to know about the “Tinderization” of the recruitment process? Listen in to this episode as my special guest, Evan Sohn, shares how their platform intends to disrupt the recruitment continuum using technology and...

“The big hypocrisy of our industry is that we hire all these people for our clients yet we suck at hiring people for ourselves.”  If you agree with this statement, then you’ll love the directness and honesty of my podcast guest Monte Merz.  Listen in as he shares his secrets to hiring recruitment rockstars - from the interview process, training, coaching and compensation. Hear why his firm has won...

Like most recruiters, Norwood Staffing’s sales took a nosedive in March 2020. They were coming off a record year, having achieved growth of 504% in 2019. That trend looked set to continue and the business was booming at the beginning of 2020.  Suddenly in March, the Coronavirus hit and sales came crashing back down to earth. From averaging 60 recs in Q1, they went to zero jobs in Q2. Yet in spite...

Your recruiting clients are increasingly aware of the commercial benefits of recruiting a diverse workforce. That means they will soon expect and require their recruitment partners to be capable of delivering a diverse shortlist. Merely claiming to be a champion of D&I isn’t enough -- clients want to see evidence that you have a process in place to deliver diverse talent. The recruiters who are ab...

If you’ve ever faced major challenges, disappointments or setbacks in your recruitment career, you’ll really relate to and enjoy my interview with Will Bourne. Will is the founder of Rekall Consulting, a recruiting firm based in Birmingham specializing in talent acquisition outsourcing for startup and scaleup technology companies. He is a former competitive martial artist, he has been in the recru...