The Resilient Journey

This week’s episode combines soft skills like active listening with sales, marketing, customer service and even acting. You might be wondering what all of this has to do with resilience. Well, stick around because it all comes together in one episode. Hello everyone and welcome to episode 142 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by one o...

In last week’s episode, we began a conversation with John Ashford about the uncertainty that elections all over the world are going to have on business. John told us that what he’s seeing in 2024 reminds him more of what life looked like in the 1930s. Hello everyone and welcome to episode 141 of the Resilient Journey podcast, presented by the Resilience Think Tank. This is part two of a special co...

They say that politics is something you should never discuss in polite conversation. But the truth of this episode is that business hates uncertainty and if we’re going to have a real view of risk and resilience in 2024, this is a conversation we must have. Hello everyone and welcome to episode 140 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by...

In last week’s episode Mike Janko told us that every journey needs a roadmap. This week’s guest went on a 4 day hike. She had a roadmap, a guide and a chef and still struggled. But the outcome is a treasure for all of us to hear. Hello everyone and welcome to episode 139 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by Melissa Muñiz who shares he...

This week’s guest uses the concept of a journey as a core message in his approach to resilience and he feels we should “consider resilience a journey through a complex program”. But he also says, every journey needs a roadmap. Hello everyone and welcome to episode 138 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by best selling author, and Goody...

It’s been called “America’s Pastime”. Major League Baseball is the pinnacle of professional baseball in North America. 30 teams split between the American and National Leagues. But what does it have to do with resilience? Hello everyone and welcome to episode 137 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by James Green and yes we are talkin’...

This week we are putting a bow on our conversation about demonstrating and articulating value. You may be doing all the right things, but if you aren’t reporting it properly you might be doing yourself a disservice. Hello everyone and welcome to episode 136 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by friend of the podcast Steve Strout, a lon...

This week we want to do something a little different. If you’ve been paying attention, you’ll know that – over the past few we have been talking about the need for a new approach to business continuity. Many still struggle to show the value of their program. But why? Hello everyone and welcome to episode 135 of the Resilient Journey podcast, presented by the Resilience Think Tank. In this post-pan...

We share a fundamental principle with this week’s guest. Be easy to do business with. As resilience professionals that translates to one thing: Showing value in everyday activities. Hello everyone and welcome to episode 134 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by Frank Shultz, founder and CEO of Infinite Blue. In this episode Frank and M...

This week’s episode is a story about the word “and”. It’s a living blueprint about vulnerability AND resilience, love AND compassion, transformation AND empowerment. Hello everyone and welcome to episode 133 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we invite you to listen to an intimate conversation about suicide, life choices and a blueprint for transfor...

Last week we talked about change, and how change is constant. This week’s guest says that we need to change and adapt – and frankly the value you demonstrate to your executives could hang in the balance. Hello everyone and welcome to episode 132 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, we are joined by Chad Robbins, Sr. Vice President of Platform Strateg...

John F Kennedy said, “Change is the law of life> And those who look only to the past or present are certain to miss the future.” Today’s guest puts it this way, “Change is constant”.  So how does this apply to us? Stick around and find out. Hello everyone and welcome to episode 131 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark isn’t joined by “A” resi...

This is part two of our special polycrisis podcast event. And it’s packed full of information that will make your resilience program better. The real question that we’re answering today is “What does all of this have to do with you”? Hello everyone and welcome to a very special episode 130 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark is joined by resili...

Hey, how’s the weather? Do you think it will rain? Is it hot enough for you? You know, it’s not the heat, its the humidity. Everywhere you turn, people are talking about the weather. The thing is – everyone talks about the weather, but nobody does anything about it. Hello everyone and welcome episode 129 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are ple...

Several years ago, author Tom Peters asked this question: If there is one thing that you could change – that would fundamentally improve the way you do business, what would it be? On this week’s episode, we’re offering you one very important suggestion. Hello everyone and welcome episode 128 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week Mark is joined by Erick...

Everywhere you turn, someone is talking about AI. Some complain that AI will make people lazy. Can AI be trusted? What about the ethical concerns of using AI? Well this week’s guest has a pretty good grip on the subject. Hello everyone and welcome episode 127 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re doing something different as we welcome Microsoft’...

What type of work environment inspires you? Do you prefer hierarchy or freedom? Boundaries or openness? Tradition or blazing new trails? People approach the workplace differently – the challenge is: how do you navigate those differences? Hello everyone and welcome episode 126 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we welcome Steph McCluskey to the podca...

Imagine this: you step into the elevator, heading to your office. As the doors close, you find yourself face-to-face with the CEO, who asks about your business continuity program. You have just 30 seconds to deliver the perfect elevator pitch. What do you say? Hello everyone and welcome episode 125 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we welcome back...

Does moving your systems to the cloud eliminate the need for a disaster recovery strategy? Is it accurate that high availability renders DR obsolete? This episode of the Resilient Journey has a bit of a MythBusters vibe to it. Let’s talk about IT DR. Hello everyone and welcome episode 124 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by David Hall...

Maybe your organization isn’t in a regulated industry. Maybe you don’t think operational resilience is something that applies to you. But what if we told you that some of the principles of “OR” can still be used to improve your program?   Hello everyone and welcome episode 123 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by Gillian Catalano, Seni...

What comes to mind when you think of spring? Warmer weather? March Madness? Spring training? Warming up your golf swing? Well, all of those are fine answers – but for many the thought of spring means the beginning of conference season. Hello everyone and welcome episode 122 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by Bob Arnold, President of...

You know what one of the best things is about having a secret? It’s that overwhelming desire you feel – you just can’t wait to tell somebody. Well, today’s guest tells us all about her secrets of resilience – and you don’t want to miss this. Hello everyone and welcome episode 121 of the Resilient Journey podcast, presented by the Resilience Think Tank. In this episode I’m joined by Kristin Torres,...

Hello everyone and welcome to Part 2 of my conversation with Right-hand Pirate Alex Barker from Be More Pirate. This is episode 120 of the Resilient Journey podcast, presented by the Resilience Think Tank. And I’m your host Mark Hoffman. In this episode Alex and I wrap up our conversation about what it takes to make a pirate and then we talk about the pirate code – something that all of us should...

This week’s guest reminds us that things change when a network of people work together on a common cause. I have a question for you: If there was one thing that you could change about the risk and resilience industry, that would fundamentally improve the way we deliver resilience, what would it be? Hello everyone and welcome to episode 119 of the Resilient Journey podcast, presented by the Resilie...

This week’s guest explains that if you twisted your ankle, most likely you would immediately know what course of action to take. But for those who suffer with mental health issues, it’s often not readily understood. And, he challenges, it’s time for that to change. Hello everyone and welcome to episode 118 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m join...