The Rental Journal Podcast

Alex Kraft has over 20 years experience in the equipment rental industry and is the Founder and CEO of Heave. Heave helps connect sales reps with customers that are looking to buy or rent heavy equipment. Learn more about Arrow @ https://heave.co/ This podcast episode was sponsored by Arrow . Tired of manual data entry into your CRM? Does your current CRM slow you down? It’s time to build and clos...

We are at the final episode of 2021! To celebrate the end of the year we thought it would be great to reflect on the top 10 moments from the podcast throughout the year. Thank you to all the amazing guests, and support from our listeners, sponsors & partners! Timestamps of Top 10 Moments [3:19] - #10 Rod Lentino - Knowing when to ask for help and not taking on too much [6:35] -  #9 Charles And...

Rebecca Waters is the Managing Director of Hi-Range Crane Forks & the Co-Founder of the Women in Equipment Hire Facebook Page. Specializing in both wet and dry hire of rail equipment in Sydney Australia, Rebecca shares her journey in the industry. This podcast episode was sponsored by Arrow . Tired of manual data entry into your CRM? Does your current CRM slow you down? It’s time to build and...

Clint White was awarded the 2021 Hire and Rental Industry Association Young Professional of the Year. Working in the dewatering industry for over 14 years, he has had roles such as dewatering Technician, Project Supervisor, Project Manager, Branch Manager & Depot Manager. Today he is a Sales Specialist at National Pump & Energy based in Western Australia. This podcast episode was sponsored...

Maureen Mousdell has over 25 years working at companies such as Brambles Forklifts, Access Group & Source Machinery. During her career Maureen has had various roles including Parts Manager, Service Co-Ordinator, Hire Manager, Account Manager and Service Operations Manager. Maureen also gives back to the industry through her involvement in the Women in Equipment Hire Facebook Group & the HR...

Charles Anderson is the co-founder of Arrow and is the first guest to feature for a second time on The Rental Journal Podcast. We learn more about the Arrow solution, in particular its group chat feature, the purpose of a marketing campaign and how Arrow has managed its culture while working remotely over the past 12 months. This podcast episode was sponsored by Arrow . Tired of manual data entry...

George Whyte is the Aggreko Managing Director, Australia Pacific and Global Mining Sector Leader. Joining Aggreko 22 years ago, he has had roles such as Sales Manager, Temperature Control Manager, Sales & Marketing Director & Area General Manager. We learn about George's journey in the equipment rental industry, the history of Aggreko, the challenges of running a true global organization,...

Van Cuong Lo is the NSW State Sales Manager at Bendi Australia, a company part of Hubtex Australia. Van has over a decade of experience in the material handling industry, working in both Australia & Vietnam. This podcast episode was sponsored by Arrow. Tired of manual data entry into your CRM? Does your current CRM slow you down? It’s time to build and close deals from anywhere. Remove the man...

Rosemary Tilley is the Company Director at Construction Advisor, a company that provides Professional Development, Coaching, workshop facilitation, research services and the latest news in construction. We cover a range of topics with a focus on organization and personal wellbeing. Learn more about Construction Advisor: https://constructionadvisor.com.au/ This podcast episode was sponsored by Arro...

Erin Johnston is the Director of South Coast Party Hire and the Hire & Rental Industry Association Events President. Learn more about South Coast Party Hire @ https://www.scph.com.au/ This podcast episode was sponsored by Arrow. Tired of manual data entry into your CRM? Does your current CRM slow you down? It’s time to build and close deals from anywhere. Remove the manual data entry, create a...

Charlie Pidcock has over 30 years sales experience, and first got exposed to the equipment rental industry in the early 2000's with National Hire. Going onto work at companies such as Coates Hire & Aggreko, Charlie would later find his passion in training & coaching of sales teams. A number of equipment rental businesses now enlist their sales teams into Charlie Pidcock's B2B Selling Serie...

James MacPherson has over 18 years in the equipment rental industry, working at companies such as Coates Hire & Onsite Rental Group. He worked his way through various customer facing roles within the branches but would eventually find a passion for pricing & data. Today James is a specialist in analysing equipment rental rates, while also helping rental companies better utilize their data...

Patrick Tunnicliffe has a background in mechanical and maintenance engineering and world cup snowboard racing but found himself in the equipment rental industry in 2010.  His engineering, planning, process efficiency, and operations background complimented his role as General Manager of a rental store which led to dramatic improvements of the operations and profitability of the company.  Today Pat...

Aileen Hiskins is the founder of Strategic Alignment Training, a company that delivers coaching, mentoring and training programs. Aileen was involved in the design and ongoing delivery of the Hire and Rental Industry Association Women in Hire & Access Mentoring Program, Young Professional Network & HATS (Hire Apprenticeship training scheme). Strategic Alignment Training : https://www.sa-tr...

Colleen Cohen has been involved in the equipment rental industry for the past 47 years, first joining the industry with Coates Hire in 1973. Throughout her career she has worked at the likes of National Hire, Abbott Hire, RentQuip and Baseplan Software. This episode was sponsored by Empiraa. Empiraa is the strategy software as a service that can help you unlock the power of strategy in your busine...

Charles Anderson is the co-founder of Arrow, a company looking to change the way sales reps in the heavy equipment industry interact with CRM solutions. On a mission to eliminate data entry Friday, Charles and the Arrow team visited over 100 different dealerships to talk to equipment sales managers, reps and owners to build Arrow from the ground up. Learn more about Arrow at  https://www.rentalarr...

Kyle Clements is the founder of quipli , a business that helps take equipment rental businesses online. Kyle is relatively new to the industry, however to fast track his knowledge interviewed over 100 equipment rental businesses to find out whether or not they wanted an online store front, and what the business requirements would be. We dive into the results, while talking about general advice aro...

Gary Kerr is the founder of Kerr's Hire in Victoria, Australia and has over 50 years experience in the equipment rental industry. Gary is a past President of the Hire and Rental Industry Association and is truly an industry legend. This episode was sponsored by Arrow. Arrow is the all-in-one sales tool built for you. In less than 3 clicks you can now find assets and share to your customers. Stream...

Ash Woodcock is the CEO / Owner of RPM Hire. Ash established RPM Hire in 2011, whilst studying for a Bachelor of Commerce and Master of Civil Engineering, RPM Hire initially was an entrepreneurial exercise for Ash, which has now become a successful business specializing in traffic solutions throughout Australia. Learn more about RPM Hire at https://www.rpmhire.com.au/ This episode was sponsored by...

Cliff Chadwick has over 40 years experience in the equipment rental industry, and is the owner of Chadwick Forklifts. Chadwick Forklifts was the 2021 HRIA Rental Company of the Year under $5M. https://chadwickforklifts.com.au/ https://hireandrental.com.au/whats-on/awards/ Timestamps [00:48] - How did you first become involved in the equipment rental industry? [04:10] - What was the process in your...

Matt Whalen is the Service Manager at Forklifts of Minnesota, and is also known as the Head Coach of the Service Department. Working at Forklifts of Minnesota for 17 years, Matt explains his journey within the company, advice to up and coming technicians and also what the purpose is of a Service Manager within an equipment rental business. This episode was sponsored by Record360. Record360 is the...

Jesse Buckingham is the CEO at Record360. Jesse talks about how he first joined the equipment rental industry, some of the most common challenges equipment rental businesses face when it comes to pre and post rental activities, ways to increase your damage collection and reflects on some advice he would provide his younger self. https://www.therentaljournal.com/ https://record360.com/ Episode Time...

Matt Lambert is the Co Founder of R&L Energy Rentals, and the Co Owner of Pinkwater Canada. Matt started R&L Energy Rentals with his business partner at just 19 years old when he saw an opportunity in the equipment rental industry. Learn more about Matt & R&L Energy Rentals at https://rlenergyrentals.ca/ This episode was sponsored by Record360. Record360 is the leading provider of...

Aaron Witt is the CEO & Founder of BuildWitt, a company on a mission to make the dirt world a better place. Learn more about BuildWitt at https://buildwitt.com/ Learn more about The Rental Journal at https://www.therentaljournal.com/ Episode Timestamps [04:18] - Who Is Aaron Witt? [06.26] - What is BuildWitt? [07:42] - How old were you when you started BuildWitt? [08:05] - How did BuildWitt as...

Based in Canada, Luke Habza first joined Equipment Corps 19 years ago and has moved his way up the ranks in various departments. Joining a business that specializes in technical rental, sales & service solutions, Luke would gain experience in the compliance testing and servicing, customer service and sales team. Part of his first role in the business was actually sweeping the floor, and the ca...