The QED Changemakers

In this episode of the QED Changemaker Series Podcast, we chat with Rebecca Ang Lee, Chief Marketing Officer of MSIG Asia. She is responsible for formulating strategies and governance on corporate branding and communications for the region. Just 2 years ago, she took an additional role as the organisation’s sustainability lead. Since then, she has helped MSIG build a Regional Sustainability Taskfo...

As part of our 7th QED Changemaker Series on the Future of Work, we spoke with Lawrence Chan, Chief Executive Officer of NETS. With more than 20 years of deep and diversified experience, he is spearheading efforts to strengthen NETS' position in the rapidly evolving digital payment space. Prior to this, he held several leadership roles at Visa, PayPal and American Express, during which he was...

In this episode for our 7th QED Changemaker Series, Logan Velaitham, Chief Executive Officer of AirAsia Singapore shares his vision for the future workday and how the pandemic has disrupted the aviation industry. Logan is an aviation veteran with 30 years of experience in both full service and low-cost airline operations. Under his leadership, AirAsia in Singapore became the largest foreign airlin...

As part of our 7th QED Changemaker Series on the Future of Work, we chat with Betul Genc, Singapore’s Country Manager of The Adecco Group. She has 13 years of experience in the company and takes a keen interest in human resources, talent management and performance management. Betul is responsible for reinventing workforce solutions and creating a talent platform to address the ever-changing landsc...

As part of our 7th QED Changemaker Series on the Future of Work, we chat with Ivan Ng, Chief Technology Officer of City Developments Limited. With 25 years of experience, he now leads Group Technology, Strategy, and Operations, with oversight of Group IT and Digital Initiatives. As an industry leader, he has been ranked amongst the top 10 CIOs in ASEAN by IDG since 2019, and currently serves as th...

The tenets of good decision-making – Have a clear goal, employ a diverse group of participants, and plot different scenarios. In this episode of the QED Changemaker Series Podcast, we chat with Audrey Kuah, former Executive Director, APAC of Dentsu International. With over 25 years of experience in different industries across the globe, she is a veteran in marketing, business, and advertising. She...

Message management across different employee groups is imperative in Crisis Communication. We chat with Susie Wong, Former Chief Digital & Marketing Officer of Fuji Xerox Singapore. She is a business & marketing transformation leader with over 20 years of experience in senior leadership roles across the globe, building diverse industry knowledge from her tenures at the Singapore Economic D...

Christina Lim, Chief Marketing Officer In Residence of SMU IIE shares her experiences in crisis communication during her time at online grocery and food delivery business Honestbee. She was the former Vice President of Marketing for Honestbee Asia Pacific, and has taken on leadership roles with regional and local brands such as NTUC Fairprice. She is a seasoned practitioner and visionary of brandi...

Melita Teo,  Chief Customer and Digital Officer of AIA Singapore shares how the industry was forced to conduct fully virtual client appointments during the peak of the COVID-19 pandemic. She is responsible for strengthening the Customer, Brand, Health and Wellness propositions, advancing the enterprise-wide Analytics capabilities, and accelerating the delivery of an integrated Digital experience....

How has COVID-19 shifted consumer behaviour? Francis Looi, Chief Executive Officer of Polar Puffs & Cakes shares his thoughts on how retail business has changed since the pandemic hit globally. With 29 years of experience in the F&B industry, he has held critical operations and business development in CIAS, NTUC Food Fare, Manhattan Fish Market, Prima Deli, Daily Fresh (Shanghai) and Caffe...

In this episode of the QED Changemaker Series Podcast, we chat with Junie Foo, Group Executive Director of Methodist Welfare Services (MWS) on cross-training internal stakeholders to integrate services. After spending two decades holding senior management positions in international banks such as Standard Chartered, Citibank and MUFG Bank, she joined MWS in hopes to serve in a more socially impactf...

The automotive industry retained 70% of online car sales after the Circuit Breaker period despite full-refund policies in place. Victor Kwan, Managing Director of Wearnes Automotive shares how the company's online sales during COVID-19 made it seem as if showrooms were never closed. With over 20 years of industry experience, he has managed brands that cut across all market segments – from cit...

"Innovation is no longer an option, but essential to the survival and success of a company." In this episode of the QED Changemaker Series Podcast, we chat with Kevin Wo, Managing Director of Microsoft . With a 27-year track record in the IT industry, is responsible for developing and driving growth strategies for all of Microsoft’s commercial business in Singapore. He also serve as a Bo...

In what areas should businesses invest when speaking about Business Innovation? We chat with Howie Lau, Assistant Chief Executive for Media & Innovation of IMDA in this episode of the QED Changemaker Series Podcast. With more than 25 years of experience across many countries such as China, India, Eastern Europe, Russia, South America and South East Asia, he leads teams and manages P&L, cor...

Jan-Paul Jeffrey, Head of Marketing for Southeast Asia at Spotify discusses Gen Z's relationship with music and how the organisation has leveraged these growing trends on their platform. He has 16 years of experience in luxury fashion and beauty categories, and has experience working across regional and local roles with companies such as Qantas and Procter & Gamble, spanning across the UK...

Businesses have to think out of the box to embrace change and pivot. Patrick Tay, Assistant Secretary-General of the National Trades Union Congress (NTUC) and elected Member of Parliament for Pioneer SMC discusses Singapore's global connectedness and how business need to transform to move with the tide. In addition, Patrick holds multiple appointments, such as chairing the Government Parliame...

Dr Jaclyn Lee, Chief Human Resources Officer of the Singapore University of Technology and Design (SUTD) talks about adapting to Industry 4.0 in this episode of the QED Changemaker Series Podcast. She is a thought leader with over 25 years of experience in HR Technology and Analytics. Apart from being a recipient of the Silver Public Administration Medal in 2019, Dr Jaclyn has also held several ro...

From pursuing profits to purpose-driven stakeholder capitalism - we chat with Jessica Cheam, Managing Director of Eco-Business and Board Member of ComfortDelGro, about environmental sustainability amongst businesses and how to do more with less. She is an award-winning journalist, TV presenter, director, producer, and social entrepreneur, with more than a decade of experience in media, journalism...

In this episode, Enterprise Singapore's Deputy Chief Executive Officer, Ted Tan, chats with us about market-led open innovation to develop solutions that solve real world problems. He plays an important role in growing local enterprises, by building their capabilities and connecting them to business networks and opportunities. Leading with purpose, Ted plays a major role in establishing strat...

Customers crave connection. Yvon Bock, Founder & CEO of Hegen, a leading mother and baby care brand, shares how creating content for a community of mothers has helped her company meet business objectives and drive sales. Prior to founding Hegen, she catalysed the rapid expansion at Fitson, a mother and baby care product manufacturer, increasing revenue by over 800% in just three years. For mor...

Quah Ley Hoon, Chief Executive of the Maritime & Port Authority of Singapore shares about digitalisation efforts in the maritime industry in this episode of the QED Changemaker Series Podcast. With more than 12 years of work experience in the public sector, her background ranges from economic policies to environmental and social policies, including the US-Singapore Free Trade Agreement, UN Fra...

Shock to Loyalty - Ivan Ng, Chief Technology Officer of City Developments Limited talks about how customer loyalty has shifted during the COVID-19 pandemic in this episode of the QED Changemaker Series Podcast. With a passion for helping people and businesses realize their full potential with technology, he has over 20 years of experience in global companies such as HP, Dell, Pactera and ServiceNo...

Finding opportunities in a time of crisis – David Kelly, Executive Director of British Chamber of Commerce Singapore shares a refreshing perspective in this episode of the QED Changemaker Series Podcast. Passionate about mentoring and supporting others, he brings with him corporate experience from his years with the Institute of Marine Engineering, Science and Technology (IMarEST) and the UK’s Mar...

ICDM's President & CEO, Michele Kythe Lim, chats with us about the need for balance and adaptation in order for businesses to survive the COVID-19 crisis. With a wide spectrum of experience including her time with IHH Healthcare Berhad, Michele now works with corporate boards and directors within and outside Malaysia to enhance their capabilities to lead in today’s disruptive world. For m...

In this episode of the QED Changemaker Series Podcast, we chat with our moderators on the insights they gathered from our latest edition of the event: Business Unusual – The New Norm, Now & Beyond COVID-19. Special thanks to Sandeep Bhalla, Shivendu Nadkarni, Manisha Seewal, James Brasher, Professor Ang Peng Hwa, Germaine Ong and Cindy Koh. For more information on QED’s Leadership Development...