The Professional Services Pursuit

With his incredible experience in the professional services and recruiting industry, Sean Kogan, co-founder of Recruiting-In-Motion, has seen and heard it all. He shares his knowledge and the trends shaping the evolution of recruitment during this new work from home era. Some of the things discussed include: The impact of the pandemic on recruitment as a whole How AI has helped soften the blow to...

Ray Grainger is the Executive Chairman of Kantata. He’s also a professional services leader who is on a mission to reinvent the way businesses deliver work. In this episode Brent and Ray discuss the importance of the networked economy and how it is evolving into a critical element of the IT revolution; Including:  The evolution and importance of communication Business conditions and pressures on t...

With over 20 years of experience leading change on enterprise-wide transformations, Peter Hadas specializes in providing leaders with practical, measurable solutions to adoption and sustainability challenges. In this episode Peter shares his top tips for managing transformational change, including:  Change leadership  Setting success criteria early on The importance of celebrating key milestones ...

Join us as we welcome in our newest co-host Banoo Behboodi to the Professional Services Pursuit podcast! Brent and Banoo sit down to discuss Banoo's business experience, her insights and what she is looking forward to most with her interviews. We also get to learn a bit more about her favorite books and why she is excited to ask her guests what they are reading right now.  Hosted on Acast. Se...

Author, keynote speaker, and Managing Director of Mirren Business Development, Brent Hodgins, joins us on the show to discuss the resilience of agencies and the major growth shifts happening in the industry right now; including: The lasting impact of the Pandemic on the Industry: Historic levels of growth Navigating the changing market conditions  The positive shift to organic growth Overcoming th...

Tom Schoen, CEO and President of BTM Global, sat down with us to discuss some of the downfalls of the business requisition process and dealing with procurement, as well as the most overlooked aspect of the implementation process once the business has been won, change management and adoption. Topics included in this discussion are: The ups and downs of the RFP process The role of procurement for st...

Brent sits down with the Co-founder and Executive VP of Strategy at Hero Digital, Owen Frivold. Owen shares what it takes to successfully productize services to better utilize your talent and differentiate where it really matters. Owen expands by discussing the importance of: Setting a North Star vision that aligns with your value system The benefits of productizing your agencies services to serve...

Joining Matt on this episode is Randy Mysliviec, the President and CEO of RTM Consulting and Managing Director of the Resource Management Institute (RMI). They explore top trends and how organizations can improve their utilization based on the data gathered for the RMI Research Report, including: Training to a standard Allowing your resources to grow and develop without negative influences Better...

Head of Operations at ORM, Andrew “Bear” Forsyth, calls in from the UK to talk to Brent about his journey into operations and his approach to technology, data and change management in a modern agency, including: Bear’s journey from a resource manager at the Olympics to his current role His love/hate relationship with spreadsheets and the need for a more reliable solution Solving the problem of sil...

Senior Consulting Executive, Author and Founder/President of TechVentive, Brian Sommer, joins Matt Finch on the podcast. Brian has published over 600 articles on the technology space during his career and came on the show to share a countdown of the top 5 biggest IT trends that are shaping the Professional Services industry today, including: The value of legitimate Net Promoter Scores The “Age of...

Brent sits down with former Neustar Sr. Director of Product Marketing (now VP of Product Marketing at Infosum) and podcast host, Devon DeBlasio.  They take a deep dive into marketing, privacy, and the need for more data science unicorns to bring a human factor to data and automation! The conversation includes: Neustar and Devon’s previous role within the organization Privacy within marketing The b...

John Ragsdale, Distinguished Researcher and VP of Technology Ecosystems at TSIA, joins Matt once again to talk about the key elements every Professional Services Organization should be focusing on moving into the new year. The conversation includes: “Go Live” numbers and automation of the “Quote to Cash” cycle The shift from financial charters to driving customer adoption The new concept of custom...

Brent welcomes founder of Ignition Consulting Group, author, presenter, and “brand doctor for brand doctors”, Tim Williams to discuss his unique perspective on focused business strategies and transformative revenue models. The conversation includes: What it means to be “focused” Having a clear positioning/prospecting strategy and the 4 questions to determine your differentiation  The problem of “u...

Special guest host and industry insider, John Ragsdale from TSIA sits down with Michael Speranza. It was announced on Wednesday that Michael will be the new CEO of the company formed by the Mavenlink and Kimble merger. In this special episode we explore Michael’s background and answer key questions regarding the merger and the competitive advantage that it will create in the industry. The conversa...

Melissa Korzun, the Managing Director of Client Transformation, Strategy and Operations at TeleTracking joins the show! Host Matt Finch uncovers insights from Melissa on her Professional Services strategy and operations role and the impact it has had on their business; including: Events that led to the development of the Strategy and Operations role The importance of balancing focus internally and...

Brent Trimble sits down with the Chief Operating Officer and Chief Strategy Officer at Gorilla Group, Adam Brown, to explore the approaches they took to navigate exponential growth during a pandemic and how they adapted to successfully nurture client relationships and corporate culture remotely. The conversation includes: Adam’s unique dual role at Gorilla Group How Gorilla Group operates as a dec...

Host Matt Finch sits down with Distinguished Researcher and Vice President of Technology Ecosystems at TSIA John Ragsdale to talk about current trends in the tech industry and the importance of a strong freelance culture. The conversation includes: John’s perspective and definition of the liquid workforce  Trends shaping emerging digital talent platforms How COVID accelerated already established t...

Host Brent Trimble and author of The Lazy Project Manager , Peter Taylor, get a moment to talk about the relationship between project managers and resource managers and the importance of taking a people-first approach to projects. The conversation includes: The inspiration behind Peter’s book;  The natural tension between project managers and resource managers;  How rapid digitalization is strengt...

To kick off the first episode, host Matt Finch sits down with the founders of Mavenlink, Ray Grainger, Roger Neel, and Sean Crafts, to discuss some of the current challenges and future trends in the services industry! Their conversation includes: The powerful forces reshaping the services industry Getting the right talent at the right place at the right time in order to meet client needs  The emer...

In the first episode of The Professional Services Pursuit, co-hosts Brent Trimble and Matt Finch welcome listeners to a brand new show aimed at giving professional services leaders a place to go to be inspired and tap into expert advice, trends and best practices in their  pursuit of excellence. From agencies to IT services and every PS organization in between, every episode will provide the insig...