The Product Experience

Over the course of her career, Donna Lichaw has moved from Design and UX to Product – consulting with teams, giving keynotes and working with leadership groups – but what she’s always focused on is storytelling.  Now an executive coach  – “I just won’t help people build products, I help them build themselves,” she says [...] Read more » The post Tell Better Stories – Donna Lichaw on The Product Ex...

Debbie Madden wants you to make better teams – but because she knows what she’s doing, she gave her book the attention-grabbing title Hire Women. The founder and CEO of NYC-based Stride Consulting, Debbie offers practical advice for hiring managers, anyone looking for a new job, or who wants to change the culture in their current [...] Read more » The post Hire Women! – Debbie Madden on The Produc...

Few people have more experience in leading product teams than Joff Redfern. Now the VP of Product at Atlassian, he’s held similar roles at LinkedIn, Yahoo!, and Fidelity Investments. Joff’s team at Atlassian creates the products that many of us use to manage our own product and development processes; he’s got a unique viewpoint on the [...] Read more » The post A Better Shipyard – Joff Redfern on...

Just call him Mr Joe. A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong.  Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed up [...] Read more » The post Managing Change – Joe Leech on The Product Experience appeared first...

Kai Haley is Google’s Lead of Design Relations, but in her spare time she also looks after the company’s internal Design Sprint Academy. Jake Knapp (late of Google Ventures/GV) may have written the book, but Kai has run the sprints, trained the trainers, and has spent the last few years in the trenches. We had a [...] Read more » The post Mastering Design Sprints – Kai Haley on The Product Experie...

Prior to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. In the last year, he’s grown the product team there from one to 10 product managers, and has been working on changing the culture and attracting the right kind of talent to [...] Read more » The post Creating a Product Culture – Nick Ramsay on The Pr...

Before financial software provider Aquila Heywood transformed how it approaches prioritisation, it had a backlog that was more than 20 years long and its projects took about seven years to release.  Product Director Holly Donohue was part of the team that changed how the business approaches its work, so that it now sees value being [...] Read more » The post Take Control of Prioritisation – Holly...

Tim Herbig has made many mistakes (who hasn’t?). Fortunately for us, Tim not only owns up to his mistakes, he’s written a book to help the rest of us avoid making the same ones.  We’ve all had issues with how to work best – not only within our individual teams, but with the rest of [...] Read more » The post How to Influence Without Power – Tim Herbig on The Product Experience appeared first on Mi...

If you’re active on Product Twitter, then you already know John Cutler.  It’s not just that he’s extremely prolific – it’s the quality and depth of his tweets (and his longer essays) that reach deep into the heart of what we’re struggling with on a daily basis – especially his post 12 Signs You’re working in [...] Read more » The post Podcast: How to get Your Team to do Their Best Work with John C...

Bruce McCarthy was the president of the Boston Product Management Association, is the founder of consultancy Product Culture and co-wrote the book on roadmapping, Product Roadmaps Relaunched.  He joined us live at the Mind the Product Leadership Forum to chat about how he builds his own roadmaps, prioritisation, product vision, OKRs and quite a bit more. Quote [...] Read more » The post Podcast: R...

Marty Cagan recently called her an “exceptional discovery coach”, but we’ve known that Petra Wille is special for a long time. One of the co-organisers of the MtP Engage conference in Hamburg (and a featured speaker at the Leadership Forum this year), she gave a talk a while back on Egoless Product Development. We wanted to [...] Read more » The post Podcast: Don’t Worry About Being Cool with Petr...

Ken Norton needs no introduction. Now Senior Operating Partner at GV (we still slip up and call it Google Ventures), Ken was a CTO and CEO/founder before he joined Yahoo! to run its Product organisation.  He then joined Google, where he worked on Maps, Calendar and Docs. Ken has also been a keynote speaker, giving [...] Read more » The post Podcast: Too Many Product Managers with Ken Norton appear...

Christopher Nheu (Head of Product at Australia-based Mad Paws) came to our attention after speaking at ProductTank Sydney. His presentation, Product Thinking for Marketplace Startups, does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of [......

The founder and CEO of NYC-based Motivate Design, Mona Patel, first came to our attention after appearing on another great podcast, Jonathan Courtney and Jake Knapp’s Product Breakfast Club.  She spoke about running and scaling an agency, which was interesting – but what really got us was her unique take on the Discovery process.  Her [...] Read more » The post Podcast: Breaking the Rules and Gene...

Ben Newell was the first guest we got by recommendation. After giving a talk on persuasion techniques at ProductTank Dallas-Fort Worth, it was a no-brainer for us: this is a key skill for anyone whose job includes wrangling tricky stakeholders, herding teams or presenting to senior management – an area where in which we’d all like [...] Read more » The post Podcast: How to Persuade People with Ben...

Thor Mitchell knows his bones – he’s an ex-Google product manager (Maps and Google+ APIs) and was most recently the Chief Product Officer at Crowdcube. Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions. Quote of [...] Read more » The post Podcast: Moving Up the Career Ladder with T...

Earlier this year, I had the chance to speak at Mind the Product/Engage in Hamburg. It was a fantastic experience, and an opportunity I didn’t want to waste. In preparation, I took the chance to give the talk a few dry-runs at ProductTanks across the UK – and I learned something that was obvious, but [...] Read more » The post Ear Worm: the Product Experience Podcast is here appeared first on Mind...