The PaymentsJournal Podcast

Payment choice is increasingly driven by two critical factors: security and convenience. As consumers adopt new payment technologies and digital channels, financial institutions must balance seamless user experiences with robust fraud protection. Research from PSCU’s Eye on Payments study highlights how concerns about card fraud, identity theft, digital payment security, rewards, and ease of use [...

Subscribe to our podcast via: The typical payments acceptance switch fills a key mediator role between smart cash registers and a range of cloud service providers. According to OLS, however, it’s no longer enough to simply facilitate the expected retail functions – accepting various forms of payment, selling and reloading gift cards, applying loyalty points, […] The post Switching Things Up...

Subscribe to our podcast via: The following is a transcript of the podcast episode with Patrick Davie, Vice President of Risk Solutions, Card Services at Fiserv, Aaron McPherson, VP, Research Operations at Mercator Advisory Group and Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com. During the episode, they cover topics such as:   Ryan McEndarfer, Editor-in-chief at...

Subscribe to our podcast via: The following is a transcript of the podcast episode between Raymond Pucci the Director of Merchant Services at Mercator Advisory Group and Erika Dietrich, Vice President of Global Risk Services at ACI World Wide Payments. During the conversation, they cover topics such as:   Raymond Pucci, Director, Merchant Services at […] The post ACI Helps Cross Payment...

Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Certainly glad to have you here and as we talk about cybersecurity, so one of the things I wanted to bring up is that one in three Americans experiences fraud or information theft every year. So, why are cyber threats becoming more prevalent? Paul Love, Chief Information Security Officer CO-OP […] The post Why Are Cyber Threats Becoming...

Subscribe to our podcast via: The following is a transcript of the podcast episode   Sarah Grotta, Director, Debit and Alternative Products Advisory Service at Mercator Advisory Group Andrea, it’s very good to be speaking with you, particularly regarding one of my favorite topics: faster payments. In particular, on this podcast we want to discuss […] The post [PODCAST] Introducing the F...

Subscribe to our podcast via: The following is a transcript of the podcast episode Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Luckily I’ve had the opportunity before for you and I to have a couple of conversations about DataSeers, and I was wondering if you could give our audience a brief overview of your organization and its […] The post [PODCAST] An Important Lesson When...

The following is a transcript of the podcast episode host by Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Yvonne and Nish, Welcome to the podcast. Nish, I’d like to start with you. As we look forward, is 2019 shaping up to be such a transformative year for credit unions and financial institutions services in general? Nish Modi, […] The post [PODCAST] Artificial Intelligence,...

Subscribe to our podcast via: The following is a transcript of the podcast episode Recently First Data produced a cybersecurity study that took a look at personally identifiable information. Can you give us a brief overview of this study or survey and what was its main focus? EJ Jackson – Head of Security and Fraud […] The post [PODCAST] Consumers Lack Awareness of How Much Personally...

Subscribe to our podcast via: The following is a transcript of the podcast episode Raymond Pucci – Director, Merchant Services at Mercator Advisory Group Hi, this is Raymond Pucci, Director of the Merchant Services practice at Mercator Advisory Group, and I’m really pleased to have with us today Ralph Dangelmaier, CEO of BlueSnap. Ralph, thanks for […] The post [PODCAST] The...

Subscribe to our podcast via: The following is a transcript of the podcast episode hosted by Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Glad to have you here. There’s a big focus for Visa on business-to-business payments. Can you tell us about Visa’s strategy in the B2B market segment? Taira Hall – Head of Partnerships for Visa […] The post [PODCAST] Visa Re-Imagines...

Subscribe to our podcast via: The following is a transcript of the podcast episode hosted by Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com To get things started, can you give our listeners a bit of an overview of your organization and what it does and its role within the payments industry? Barry Kirk, Vice President of Loyalty […] The post What Does a Loyal Customer Really Look Lik...

Subscribe to our podcast: The following is a transcript of the podcast episode hosted by Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Dr. Kathy, what are you seeing in regard to overall debit usage among credit union members? And why should credit unions be focused on improving debit card issuance and usage? Kathy Snider, Senior Vice President […] The post New Study Finds More Tha...

Subscribe to our podcast: The following is a transcript of the episode between Scott Henry, Vice President of Product Management at Elavon and Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Could you give us a brief description of the company and your role for our listeners who might not be as familiar? […] The post What Makes...

The following is a transcript of the podcast episode hosted by Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com and Patrice Lee, Senior Product manager for CO-OP Financial Services Can you tell me how much of a problem fraud mitigation is for card issuers today? Patrice Lee, Senior Product manager for CO-OP Financial Services: Ryan, simply put, it’s […] The post Credit Unions Ge...

HOSTED BY: Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com I know you’ve recently come off the Kount’s Fraud 360 Tour. Can you give our audience an overview of what that is? Don Bush, VP, Marketing at Kount, Inc Certainly. One of the things that we found out years ago is that fraud and fraud mitigation is not […] The post Kount Breaks down the State of Mobile Commerce and How Merchan...

HOSTED BY: Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com with Aaron McPherson, Vice President, Research Operations at Mercator Advisory Group While some of our listeners may be familiar with the concept of open banking, for those who are not, can you give us a brief overview of what open banking means? And also what are some of the applications […] The post Oracle and Mer...

The following is a transcript of the podcast episode.  Brian Riley, Director, Credit Advisory Service at Mercator Advisory Group Welcome to our session today. Today’s call is with Allen Pettis, who’s a 32-year veteran at TSYS. I’ll tell you, Allen, I’ve been around the card world for a while myself and I’ve been to TSYS […] The post PODCAST: TSYS Discusses the Im...

The following is a transcript of the Zelle podcast episode Ryan McEndarfer Editor-in-chief at PaymentsJournal.com Welcome to the PaymentsJournal podcast. I’m your host Ryan Mac and on today’s episode we’re going to be talking about Zelle, the digital payments network owned by Early Warning. Joining me is Vice President and Head of Sales and Customer […] The post PODCAST: Th...

The following is a transcript of the podcast episode Ryan McEndarfer Editor-in-chief at PaymentsJournal.com Welcome to the PaymentsJournal podcast. I’m your host Ryan Mac and on today’s episode we’re going to be talking about prepaid cards for commercial businesses with Jeff Johnson the Senior Vice President and General Manager, Commercial Prepaid, at NetSpend. Jeff, Welcome [&#8...

The following is a transcript of the podcast episode Ryan McEndarfer Editor-in-cheif of PaymentsJournal.com Welcome to the PaymentsJournal podcast. I’m your host Ryan Mac and on today’s episode, we are going to talking about the evolution of payments with Donny Hoye, Vice President, Treasury Management Consultant at Capital One. Donny, welcome to the podcast. Donny […] The post P...

The following is a transcript of the podcast episode Ryan McEndarfer Editor-in-chief at PaymentsJournal.com I’m your host Ryan Mac. In today’s episode we’re going to be talking about financial literacy with Bill Handel, Vice President of Research and Chief Economist at Raddon. Bill, welcome to the podcast. Bill Handel, Vice President of Research and Chief […] The post PODCA...

The following is a transcript of the podcast episode Ryan McEndarfer Editor-in-chief at PaymentsJournal.com Welcome to the payment journal podcast. I’m your host Ryan Mac and on today’s episode. We’re going to be talking about payment processing and to help me with that conversation, I have the CEO and Founder of Galileo Processing Clay Wilkes. […] The post PODCAST: Payment...

The following is a transcript of the podcast episode Ryan McEndarfer, Editor-in-chief at PaymentsJournal.com Welcome to the PaymentsJournal podcast. I’m your host Ryan Mac. On today’s episode, we’re going to be talking with Peter Shore, General Manager of Transpay, about the Digital Women Survey conducted by Transpay. Peter, welcome to the podcast. Peter Shore, General Manag...

The following is a transcript of the PaymentsJournal podcast episode Ryan McEndarfer Editor-in-chief at PaymentsJournal Welcome to the PaymentsJournal podcast. I’m your host, Ryan Mac. On today’s episode we’re going to be talking about outsourcing, and to help me with that conversation I have Russell Bennett, the Chief Technology Officer from Fraedom. Russell, welcome to […...