The Payments Podcast

We’re living in a highly digital, forward thinking age. With so many changes to the payment landscape over the last five years, this episode on the Payments Podcast is taking a specific look at the customer and market demands in regard to the new future payments business model. Questioning, how will the market meet these demands and how should we expect technology to respond?

This episode on the Payments Podcast shares a special episode by PlanetK2, discussing how performance is changing within business leaders during this abnormal time. Dr. Chris Shambrook - Performance Director at PlanetK2, talks to Nigel Savory - Managing Director of the International Sector of Bottomline Technologies, about learning in the thick of it. Leaders are currently leading in unprecedented...

This is a special episode on the Payments Podcast featuring a discussion on how the COVID pandemic is impacting accounts payable processes both from a US perspective and a global one. How hard has it been for organisations to begin this process whilst working from home, and what impact is it having on the accounts receivable process?

It’s the first time our generation has faced such a significant challenge such as COVID-19, but we’ve learnt to adapt in our struggles, and that’s exactly what we’re seeing with many small businesses. This episode on the Payments Podcast examines the challenges small businesses are facing over this difficult period and how they can adapt for survival now and into the future.

International payments. Have you ever had to make one? Always unsure if you’re getting the best currency rate, with time zones creating supply-chain difficulties, and how do you ensure the payment is always settled on time? This episode on the Payments Podcast features a special guest from Currency Cloud discussing how international payments can be a lot easier than you think, if you do it the rig...

In 2020 the threat of fraud is continuing to rise despite increased spending, why? In this episode on the Payments Podcast we’re reviewing the results from this years 2020 Treasury Fraud & Controls survey to understand why fraud is still having a huge impact on us globally, and whether organisations are focusing on the right areas of defence. Download the full 2020 Treasury Fraud & Control...

The impact on late payments could be enough to end a small business, so how can we make sure customers are paying on time? This episode on the Payments Podcast is reviewing the real impact of late invoices, and how organisations can make it more worth while for their customers to pay on time. This episode also looks at the impact of technology on invoices, is there really a way of organisations ge...

All companies have a duty of care to their customers. But, what does this mean in the world of financial cybercrime? This episode on the Payments Podcast reviews the responsibility organisations have when customers trust them with their payments, money and data. So far, we’ve learnt a lot about the evolving threats through real-life cyber-attacks, which are reviewed in this episode to explain how...

It doesn’t always make sense to pay a fortune to give your customers access to something your business doesn’t specialise in, so why not partner with a business that does specialise in it? This episode on the Payments Podcast is examining how partnerships with other organisations not only can help your organisation grow but innovates your business, and creates a customer experience worthy of reten...

When you’re adding a new contact to pay, how many times do you check you’ve entered the right sort code and account number, more than once right? What if you’ve been given the wrong numbers - how would you know? Jack Gianella and Julien Laurent are discussing the new initiative ‘Confirmation of Payee’ and how this will confirm you’re paying the right person. They’ll also discuss how this is only t...

How do you get paid? Think about how your expectations have changed when it comes to payments. Most people will fumble about for change when a merchant doesn’t take card. The payments podcast reviews how digital expectations have evolved when it comes to getting paid. No more waiting around for a cheque to clear, this episode looks at innovative payment methods that help a business with customer r...

Asia Pacific non-cash payment transactions are growing faster than anywhere else in the world, with this growth comes innovation. This episode on the Payments Podcast featuring Marcus Hughes, looks at how Open Banking is developing in the countries located in Asia Pacific, and how the UKs adoption has influenced this. This episode also looks at the difference in real-time payments between Australi...

With so much change in the securities landscape it can be hard for asset and wealth management organisations to keep up, especially when you take into consideration customer expectations, new technology and the regulations they need to adhere to in this space. This episode on the Payments Podcast features guest host Simon Pilgrim discussing the securities settlement process with Frederic Viard, fr...

In a world of sophisticated hackers, it’s harder than ever to protect yourself and your business from the vulnerabilities that will give them access to your payments. This episode on the Payment Podcast discusses the more modern, adventurous techniques that are being used by fraudsters, and how organisations need to be more aware of how they’re giving access to their systems and personal devices a...

EuroFinance is the largest treasury focused event, with 1000's of delegates in attendance every year. This podcast episode will bring you the highlights and the most talked about topics from the event. Topics that will need to remain in the front of mind for every treasurer over the next year. This episode features Marcus Hughes, Head of strategic Development at Bottomline and a speaker at this ye...

Sibos is one of the biggest events of the year for the transaction banking industry. This episode on the Payments Podcast features Marcus Hughes discussing some of the key points of this year’s event, specifically on ISO 20022, gpi, APIs and Real-time Payments.

Sibos is one of the biggest events of the year for the transaction banking industry. This episode on the Payments Podcast features Ed Adshead-Grant discussing some of the key points of this year’s event, specifically on Open Banking, Machine Learning and Artificial Intelligence (AI) and the future of Banking.

Just stopping payment fraud attempts won't cut it in today's digital payments landscape. Organisations need to be aware of any attempt and be able to track the process it would take. With one in five enterprises loosing over one million pound to payment fraud, processes aren't beating the sophistication of cyber attackers. In this episode we're talking to Jack Gianella about steps organisations ca...

It’s important for organisations to keep ahead of the developing changes in the Payments landscape. In this episode on the Payments Podcast we’re talking to Gaurav Tiwari about the benefits and changes both ‘Request to Pay’ and ‘payment direct from bank account’ will have on the landscape. As well as what we can expect to see happen to the older services, such as Direct Debit.

How many paper receipts do you have stuffed in your wallet? We’re discussing the benefits of digital receipts in regards to both financial visibility and the environment. This episode features Roisin Levine, Head of Banks at Flux who is working with retail partners to move receipts digitally into your banking app. #BeatTheReceipt with tryflux.com

Payments. Late payments, International payments, Real-time payments - where do we begin? This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured Marcus Hughes, Head of Strategic Business Development, analyzing what this year’s results mean in th...

The payments landscape is experiencing unprecedented change. How do organisations prepare accordingly? The 2019 Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured Ed Adshead-Grant, General Manager of Payments, analyzing what this year’s results mean in...

45% of businesses have been impacted by payment fraud in the last year. Companies are being hit harder, losing more and recovering less as a result of payment fraud. This year’s Business Payments Barometer surveyed financial decision makers in Great Britain to gain insights on the payment industry and examine the next 12 months. This episode on the Payments Podcast featured James Richardson, Head...

Innovation, infrastructure and reinvention. What does this mean for the future of banks? This episode on the payments podcast features Gareth Priest, VP of product strategy, discussing the changes banks are being forced to make to keep up with the changing landscape and the top 5 takeaways from EBAday 2019.

The results are in! The Bottomline Technologies Business Payments Barometer analyses the latest trends set to impact organisations of all sizes. Now in its fourth year this annual index surveys over 400 financial decision makers across Great Britain. Cara O’Nions, Global Marketing Director, and Ed Adshead-Grant, General Manager of Payments discuss this year’s results, and what they mean in the eve...