The Pawcast - The Business Side of the Pet Industries

In this episode Dr. Molly & Todd discuss the Employee Turnover Model (ETM). The ETM is a 2-part model that lists the 4 core negative themes found from Dr. Molly's doctoral dissertation on employee turnover in the pet grooming industry that contributed to low job satisfaction, low quality of working life (QWL), burnout, and turnover and the 4 core positive themes that promote a positive working...

In this episode Dr. Molly talks with Mary Oquendo about grooming and business backgrounds, getting started in corporate, the importance of networking and education, positivity, setting boundaries and more. Be sure to subscribe and follow for all the latest episodes! THE PAWCAST: THE BUSINESS SIDE OF THE PET INDUSTRIES – Podcast, Business Consultations, Education, and Networking!

In this episode, Dr. Molly & Todd talk with Ethan about a few common (and not-so-common) horror stories he's experienced in the grooming salon, both with a customer dog and his own. Next, Todd and Molly share the horrors of texting mishaps, grooming accidents, and overly aggressive clients. Make sure to Subscribe to catch the latest episodes!

In this episode Dr. Molly & Todd discuss the importance of networking locally and afar. It's not only important to network within the industry, but with those that can help support and promote our industry. Of course there's some personal experiences in here as well! Please make sure to subscribe to the podcast for the latest episodes! We would love to hear your ideas at info@thepawcast.pet

In this episode Dr. Molly and Todd do their official sign-out from U.S. Pet Pro Classic. Make sure to check out our 2-part Howl-o-Ween special with guest co-hosts to describe horror stories from the grooming table! Follow & subscribe to our podcast to keep up with the latest episodes! info@thepawcast.pet 615-545-4859 Podcast Links – THE PAWCAST: THE BUSINESS SIDE OF THE PET INDUSTRIES

In this episode Dr. Molly & Todd talk with Hanvey Engineering & Design founder Curtis Hanvey. Curtis discusses the origin of Hanvey, the top things potential mobile groomers should consider before making a big initial investment, the significance of continuing education, and the importance of network and cohesion within the industry.

In this episode Dr. Molly & Todd talk with co-owners Emily & Chris Elias of Ruff Life mobile grooming. Emily & Chris own & manage a mobile fleet operating in 2 states, consisting of 13 vans, 18 employees, and growing! As a team, they point discuss the importance of quality on-boarding, efficient scheduling, and employee satisfaction. Find them teaching at Pet Pro Classic and make s...

In this episode Dr. Molly & Todd talk with Blake Hernandez on how he got into grooming, the role he plays in the education space, as well as the importance and accessibility of quality education. Additional topics include details on Barkleigh's Pet Pro Cruise, bragging on beginners, where you can find Blake coming up, and a little on balancing life! Make sure to subscribe and follow The Pawcas...

In this episode Dr. Molly & Todd discuss the awesome experience that is Groom Expo, what to plan for if you've never been, and recaps some of the great education offered! They also talked about the top-level education provided at U.S. Pet Pro Classic in TX 10/6-10/9 and what classes they will be presenting. Make sure to subscribe to The Pawcast podcast and follow us on social media for excitin...

In this episode Dr. Molly & Todd talk with finance specialist Michael Shultz from River Rock Financial Services on another financing avenue available for groomers. River Rock Financial has a long-standing relationship with banks all over the U.S. and excels in special-equipment financing, such as mobile grooming vans. As many mobile groomers (new and established) have seen, financing this high...

In this episode, Dr. Molly & Todd speak with Wagn'Tails CEO Dennis Gentz on the start-up and history of Wagn'Tails, the constant innovation and support they provide to customers, and what is new and next for mobile groomers!

In this episode Dr. Molly & Todd speak with CPR + First Aid + Wellness industry leader Malinda Malone. Malinda founded The Frontline Coalition in 2021 but has been instructing this important topic since 2009. The Frontline Coalition offers hands-on, in-person, scenario-based training to prepare pet professionals (and pet parents) on how to handle pet emergencies from minor accidents to taking...

In this episode, Dr. Molly & Todd speak with industry leader Denise Heroux (The Ambitious Groomer) about her background in grooming, how she became a business owner, and some of the content of her educational courses. Denise is a wealth of information regarding employee onboarding, retention, adaptation within the industry, and the importance of policies and procedures. She can best be reached...

In this episode Dr. Molly & Todd talk with Cheer & James from the MoeGo Client Success team to discuss the background, development and innovative strategies being used to constantly evolve their software program. The conversation highlights favorite features, time (and money) saving applications, and what's new and in the works for MoeGo. **The Pawcast is in no way sponsored by MoeGo-we ju...

In this episode, Dr. Molly & Todd speak with grooming industry leader Samantha Palya about the benefits of enrichment practices for stylists, owners, and the pets in our care! Samantha shares tips, suggestions, and stories from her 23+ years as a grooming business owner. Check her out at upcoming Barkleigh groom shows, her YouTube channel, and FB pages. Facebook The Enrichment Stylist - YouTub...

In this episode Dr. Molly & Todd recap their recent trip to the inaugural Rocky Mountain Groom Expo in Colorado Springs, CO.Reach the Pawcast at 615-545-4859

In this episode Dr. Molly & Todd discuss the positive environment and education at PetQuest along with rants regarding feedback from other attendees. Issues addressed include not being able to charge your worth, afford a software, address employee feedback, and more.

In this episode Dr. Molly and Todd talk with their longest team member, Ethan Parsons, live during night 1 of PetQuest! Ethan talks about his sponsorship with Precision Sharp, why he made the switch from corporate to private, competition grooming, the support for the LGBTQ+ community, and much more!

This episode highlights some upcoming industry expos as well as touches on the educational courses Dr. Molly will be presenting at Rocky Mountain Pet Expo and the U.S. Pet Pro Classic. This episode also highlights team member and industry spotlight interviews to come and introduces The Pawcast Facebook groups now available to share and network.

Dr. Molly and Todd address groomer concerns and questions about agreement forms and pet releases, why they are important, and how to work them into your business model.

In this episode Dr. Molly & Todd go over a few personal and submitted rants in the pet grooming industry involving unsolicited advice, customer unrealistic expectations, and pricing negotiating (or not!) The episode concludes with a rave about continuing education and the mention of the Rocky Mountain Groom Expo in Colorado Springs, CO July 7-9, 2023.

In this episode Dr. Molly goes over the importance of customer communication and constructive feedback.

In this episode Dr. Molly & Todd go over the importance of preventative maintenance for body, mind, and equipment. The episode goes over must-haves to stay ahead of potential career-ending issues and prevent burnout.

This episode goes over how to address boundary issues with other team members and leadership, and why they are important.

This episode goes over why it is important to set boundaries with customers, procedures, and policies. Work/life balance and respect are essential parts of a positive quality of working life! Follow us on IG @ the_pawcast_411Follow Ethan on IG @ e_mandietrich_groomer