The Notorious Banker

https://www.occ.gov/news-issuances/news-releases/2020/nr-occ-2020-6.html Read the OCC Report on Wells Fargo Scandal. John Stumpf, Fresh off his $9 Million home purchase "his wife" made for them in Phoenix, got fined $17.5 million and banned from Banking. Damn, that fresh faced youngster is only 66, whatever will he do for a career? I share my thoughts, and my parallels during my time at Bank of Am...

I had to do this podcast due to the overwhelming DMs I got asking me my opinion on these two things. https://www.ft.com/content/a1a25664-38ff-11ea-a6d3-9a26f8c3cba4 https://finance.yahoo.com/news/bofa-bac-double-domestic-consumer-132001358.html CEO of Bank of America, Brian Moynihan discusses his desire to double Bank of America's Market Share in this interview.  Learn why that doesn't mean m...

I have dozens of people who work for Bank of America filling me in on the ins and outs of what's happening to impact the customers of the bank. I have Personal Bankers (RMs), Call Center employees, both BofA in-house and outsourced, one Financial Center Manager in Vegas, and One former manager in Vegas, plus I am friends with several employees in the Las Cruces/El Paso/Dallas areas who still work...

Bank of America turns off ATMs at 6pm in black neighborhoods for what they describe as "safety reasons" https://www.kmov.com/news/bank-of-america-shutting-down-some-atms-early-in-north/article_d815659a-30d2-11ea-8f41-4be1dd20b3aa.html?utm_source=dlvr.it&utm_medium=twitter This has been the topic I was the most nervous talking about. But a news story from St Louis TV Station KMOV made me decide...

Wells Fargo execs may be facing charges in the next several weeks. The fake account scandal is being discussed and people might be led away in handcuffs. I am excited! I discuss what it means to even just have a perp walk for these guys, and how I was told how brutal the sales goals were at Wells by old colleagues. I discuss this in detail. Link to article below https://www.americanbanker.com/news...

Bank of America has a promotion the next couple of weeks where it will gift you $15 for using Zelle, Mobile Check Deposit and Online Bill Pay. Sounds good, right?  Well, yes and no. Bribing you with money in order to get you out of their line is one thing, but in this podcast, I will discuss how they are using it to inflate their online banking numbers to prove they are a "digital bank" in or...

Such a unique story. I talk about a subject that can be uncomfy to talk about: Diversity and Banking.   I never accused BofA of not hiring a diverse group. Hell, an Indonesian Woman and a woman from Mexico were my first bosses.  I was always so proud of having a unique support structure with my company. Fifteen years later, Bank of America is spending millions on an ad campaign airi...

How many write-ups did I have with Bank of America in 13 years? Probably 2 dozen. Although it sounds like I was a problem child, write-ups are done so often at Bank of America to hold down organic advancement based on performance, limit or eliminate quarterly or yearly incentives along with merit wage increases, and just to plain freaking show you who's the boss! Today's podcast is about an email...

I am well aware that Bank of America and Wells Fargo knows about my project. How could they not? I have noticed a lot of weird things that Bank of America has done. They Started 4 Podcasts (I have 2) They sometimes proactively refund people before I fight for them They are trying to post local interest stuff nationwide on their social. But the last couple of weeks, they started this ad push on Twi...

I stumbled on a tweet from a person named Sarah in California on Black Friday. She was railing against the fraud department that told her their investigation of fraud and identity theft which happened across the country would take 60 business days! That's 3 months!  Someone went into Bank of America Branches in NYC claiming to be her, and cashing checks totaling thousands without an account n...

Phenomenal Article in the Washington Post about Wells Fargo receiving scrutiny for the accounts yet again. In today's podcast, I discuss how I learned about the "Opportunity Checking" account as an employee of Bank of America, and how my homeless client told me about it. Learn how I actually opened the account for her, walking her through the application online. Learn how I understand how those at...

Note:  This is not a real person. This is not real information for someone. This is a role play of a scenario that I would see as a banker at Bank of America. Tina Jones DOB 11-10-1986 1100 N. Main St Apt 1 Denver CO 80014 (303)555-5555 TJONES420QUEEN@icloud.com (fake email) Walks in 1 kid - Kalie (3-4yo) Job: Waitress at iHop - No Direct Deposit available/paper check every week/worked there...

https://twitter.com/roelofbotha/status/1196234200665346048?s=20 Roelof Botha, A venture capitalist, a former CFO of Paypal, and all-around majorly successful businessman, the type Bank of America should want announces on Twitter that Bank of America "fired" him as a client. Why? Who knows? The fact that Bank of America did this to one of the best and brightest caused millions of impressions of thi...

Bank of America, just one week after the massive outage to its system decided to create a diversion, and do two things: Give everyone a $1000 bonus, and raise their minimum wage to $20 a full year earlier than anticipated...2020. 20 in 2020, symmetry Barbara Walters can appreciate. But a Houston Chronicle article from Andrea Leinfelder discusses how Houston will be blessed with 8 new branches in t...

First off, celebration time as @BankScrewedUs on Twitter reached 1,500 followers on 11-3-19.  Amazing and THANK YOU Today's Podcast is about the huge bank outages that happened at Bank of America and Capital One last week, and how they handled or didn't handle the issues. Learn how Bank of America leaving for the evening allowed @BankScrewedUs to help dozens of people without their interrupti...

Bank of America commissioned a survey a couple years back that has to deal with millennials and banking. It was published Feb. 2018 and CNBC did a report on it. For reasons unknown, it went viral on Twitter last week, leading to one of Why Your Bank Sucks Biggest biggest weeks ever. A couple hundred thousand twitter impressions later, we debunked the supposed "scientific" survey. Learn how I worke...

Mark it down, October 22, 2019 at about 9am MT. Why Your Bank Sucks goes mainstream! LOL. Bank of America has a system outage impacting their phones, online banking, and worse enough, their debit card system, which is leaving people without their money nationwide. Twitter is on fire, as are we. I break down a running commentary of the shitstorm going on with another more detailed pod to follow soo...

I'm back after Vegas and illness.  Back to take on big banks BS. First, I talk about how our Vigilante Customer Service rescued $21,000 from Bank of America for a follower named Royce. Royce was a small business owner who had a great business going, until BofA saw him as competition and froze his account with his money in it, leaving it frozen for 3 months. We fought hard to get it back. I ex...

On vacation in Vegas so I bring you Part 1 of my 2 Part Special Podcasts: Bank of America will mysteriously close out accounts of clients it no longer wants, and when asked why, Bank of America will say the dreaded 5 word phrase, "We made a business decision". Learn how a certain homeless shelter in my hometown showed me how Bank of America unethically targets the people they no longer want to ban...

Wells Fargo names Charles Scharf as their CEO. After months of debating whether they would think outside the box in hiring the next head honcho, which included token female applicant Cathy Bessant of Bank of America, Wells went with a man who was an "outsider" despite the fact he freaking ran VISA AND BANK OF NEW YORK. He must be like a TV rerun, if you haven't seen him, he's new to you. Plus I wi...

Your Host James had his Paypal account hacked and over 200 Euros (yes, Euros) were stolen from him in a brazen attack. The money was taken to pay someone off on Twitch, the millennial version of crack this morning.  Learn why my OCD Checking my email every twenty minutes paid off in spotting it! Learn how Paypal surprised me with their fraud process compared to BofA (51 DAYS LESS OF A TIMEFRA...

Why Your Bank Sucks and Our Vigilante Customer Service has "Rescued" over $130k since April 1!!!! We discuss how I rescued $2500 from Zelle for a customer in just one evening. Customer never heard of Zelle....Account hacked, and Bank of America didn't give them credit for the fraud claim. Bank of America asked this person for a "virus report" on their computer, which ended up being a 51 FREAKING P...

We celebrate 1300 Followers with a funny story. The home opener for college football in my town gave me a flashback with a Bank of America Exec who I met at an Awards Banquet that was being held for us that they conveniently scheduled during my work hours. He used a story about him learning how to BBQ correctly which led me to a one-on-one interaction that I thought would lead to at least a connec...

Fun podcast today, as I discuss the Liberation...the "Rescuing" of money that Bank of America nearly stole from Prescilla, a person from my neck of the woods in central NM. With her card duplicated, crooks used her card to steal nearly $1,000 in goods from Smith's Grocery Store in Albuquerque, NM while she was nearly an hour away, card in hand. Our mutual friend Dorella connected us on Social Medi...

Why Your Bank Sucks went viral this week. Quarter of a million tweet impressions in 48 hours, because of a retweet by the Congressional Hispanic Caucus about a Sacramento Bee story which detailed customers getting accounts frozen for not answering a contoversial question. The question is: Do you hold dual citizenship? Twitter was up in arms, thinking it's a debate on immigrants. It's not. It's the...