The New Automation Mindset: AI + Automation + Integration

Episode Summary In this episode, Markus Zirn and Angela Stewart explore the future of AI-driven business transformation. Angela shares insights from her extensive career in CRM and digital transformation, along with her current leadership role at Nasdaq, where she drives strategic initiatives. They explore how tools like Workato are revolutionizing automation projects and offer practical advice on...

In this episode, Markus Zirn and Dirk Didascalou discuss the cutting-edge advancements and transformations in factory automation. They explore the evolution from traditional to integrated automation, the impact of the cloud, and the significance of data-driven automation. They also cover the importance of low-code solutions, the impact of AI, and the merging of physical and digital realms to revol...

In this episode, Markus Zirn and Stephen Franchetti discuss the evolution of IT from traditional roles to innovative business technology practices. Stephen shares insights from his time at Workday, Slack, and Samsara, highlighting the importance of strong architecture, the shift to a product mindset, and the role of automation and AI in driving efficiency and growth. They also delve into the cultu...

Before we launched The New Automation Mindset podcast last year, we really wondered how far would a podcast about Enterprise IT really go? After two seasons, 32 amazing guests, and 120,000 listeners, we're definitely not done yet.  In Season Three, we'll tackle really tough questions IT leaders are facing today. You'll hear all about business processes, organizing team members, change management,...

In this episode, Markus Zirn and Tembi Holmes explore the critical role of being data-driven in achieving sustainable and resilient global solutions. As a leader at Arup, Tembi discusses the importance of data integrity in real-time information exchange and the complexities of managing extensive data ecosystems. She shares her diverse background in financial services and tech, highlighting how the...

In this episode, Markus Zirn and Stanley Toh discuss how Broadcom is leveraging automation and AI to stay ahead of the curve. Stanley shares his journey from teaching COBOL to leading major automation projects at Broadcom. They talk about Broadcom's dynamic growth through significant acquisitions, the power of simplifying processes, and the company's cloud-first strategy. Stanley reveals how autom...

In this episode, Markus Zirn and Tristan Cox dive deep into the digital and regulatory landscape of aged care in Australia. Tristan shares insights into the formation and evolution of the Royal Commission, driven by significant events and the need for an integrated regulatory approach. He discusses the challenges and transformations within aged care, highlighting the importance of process mapping...

In this episode, Markus Zirn and Jim Williams discuss automation's impact on marketing operations, spotlighting Uptempo's innovative approach. They explore how Utempo uses Workato to streamline data flow between marketing and finance, setting new efficiency standards. They also touch on AI's potential in redefining marketing strategies. This episode offers a glimpse into the future of marketing, e...

In this episode, Markus Zirn, Kerry Officer, and Al Smith discuss the future of business applications in HR, focusing on the shift from digitizing paper systems to creating outcome-driven user experiences. They explore iCIMS' journey through three generations of integration platforms, emphasizing low-code solutions, event-driven workflows, and the integration of AI and generative AI. You’ll learn...

In this episode, Markus Zirn and Kamlesh Talreja explore the technology parallels between Workato and Capital One, highlighting the strategic significance of cloud computing. They explore how harnessing cloud-native capabilities has fueled innovation, enriched customer experiences, and optimized data utilization well beyond the simple migration of traditional platforms. Drawing from his extensive...

In this episode, Markus Zirn and Judith Apshago explore the dynamic realm of IT leadership and the impact of technology on organizational transformation. Judith takes us on a journey through her illustrious career spanning industries from rail to biotech. Delving into the heart of process innovation, she reveals Amtrak's cutting-edge advancements in predictive maintenance, aimed at revolutionizing...

In this episode, Markus Zirn and Michael Balarezo explore the transformative realm of automation and AI. Leveraging his experience leading Media. Monk’s Automation and AI strategy, Michael offers a wealth of invaluable insights on navigating digital transformation. They discuss the synergy of AI and automation, highlighted by Media. Monks’ revolutionary software, Monks. Flow. Michael also emphasiz...

In this episode, Markus Zirn and Hillary Carpio delve into the dynamic world of Account Based Marketing (ABM). Leveraging her extensive experience, Hillary provides a peek into the strategies propelling Snowflake's market dominance. Drawing insights from her book 'Busting Silos', she illuminates the transformative power of automation, orchestration, and a profound understanding of human behaviors...

In this episode, Markus Zirn, Jason Pikoos, and Stephen Attanasio explore the complex world of order to cash (O2C), covering everything from lead generation to cash collection. They emphasize early data capture, reliable data sources, and process flexibility for optimal efficiency. From process mapping to incremental development, they offer guidance to keep your processes resilient and adaptable....

In this episode, Markus Zirn and Bill Genovese explore the financial services industry through the lens of automation. Drawing from Bill's extensive industry experience, they discuss the challenges and opportunities inherent in adopting new technologies within a complex and heavily regulated environment. They delve into the transformative potential of technology, emphasizing the crucial need to ad...

In this episode, Markus Zirn, Sari Vuola-Vuorinen and Andrew Newson explore the intricate world of ICEYE, where business meets technology. Sari and Andrew share their experiences about transforming ICEYE's business processes, fostering collaboration and innovation, and optimizing their IT environment for agility. This dynamic duo, one steering business transformation and operations, and the other...

In this episode, Markus Zirn and Earl Newsome delve into Earl's impactful role at Cummins Inc., exploring how technology bolsters the company's multifaceted business landscape. Drawing insightful parallels between IT composability and the improvisational nature of jazz, Earl explores the criticality of agility and interoperability amidst the dynamic tech sector. Diving into the realm of AI, Earl a...

A few months after Workato's CEO Vijay Tella released the Wall Street Journal Bestselling Book, "The New Automation Mindset," we launched this companion podcast, and the response has been amazing. Thank you for the thousands of listeners who tuned in and to the incredible guests who joined us for Season One. We learned from leaders at Nvidia, Nasdaq, Vodafone, Amazon Web Services, Bain, Ernst and...

Episode Summary In this episode, Markus Zirn and Rama Theekshidar dive deep into what’s driving digital transformation in the distribution industry. Rama delves into the transformative potential of AI, the benefits of adopting composable architecture, and the significance of cultivating a growth mindset. From discussing the vast scale of the distribution industry to the evolutionary impact of new...

Episode Summary In this episode, Markus Zirn and Luis Enriquez navigate the intricate world of technology leadership and business process optimization. Luis brings a wealth of experience in transforming IT and shares his insights from his roles at Grab and Zuellig Pharma. They dive into the benefits of focusing on process optimization and the importance of embracing discomfort as a significant cat...

Episode Summary In this special episode, Markus Zirn is joined by a distinguished panel of AI and automation leaders: Harish Surendranath from Amazon Web Services, Jia Li from LiveX AI, and Jeff Thomas from NASDAQ. They delve deep into the transformational power of advanced AI technologies, exploring how generative AI is altering the landscape of business processes and workforce dynamics. From enh...

Episode Summary In this episode, Markus Zirn sits down with Carter Busse to discuss the transformative power of automation, AI, and integration in the business landscape. They explore the shift from a traditional mindset to a forward-thinking, growth mindset, essential for harnessing the full potential of automation and AI. Carter underscores the significance of employee happiness and efficient bu...

Episode Summary In today’s episode, Markus sits down with Mikael Yayon, partner at Ernst & Young, to discuss Mikael's transformative journey of revolutionizing traditional audit processes through cutting-edge automation tools. They explore how Mikael's team leveraged Workato to amplify process efficiency, eliminating manual data collection and promoting direct client interactions. Mikael advocates...

Episode Summary In this episode, Markus Zirn and Pietro Casella, Managing Director and Chief Architect at EQT, emphasize the pivotal role of meticulous data management as the cornerstone for successful automation. Pietro stresses the necessity of treating data as a vital trigger for automation, establishing it as non-negotiable on the journey to success. He advises on the democratization of automa...

Episode Summary In this episode, Markus Zirn and Kim Huffman dive into invigorating topics of the power of automation, the transformative potential of AI, and the most effective strategies for enterprise transformation. Drawing from her diverse background at companies like Elastic, Navan, and Workiva, Kim shares valuable insights, emphasizing the evolving role of the CIO as a 'business technology...