The MoneyPot

Consumer behavior has undergone a lot of changes during the pandemic, but Black Friday is still the cornerstone of the retail world. A lot of small businesses rely on this time of year for survival, so we spoke with Howard Grosfield, Executive Vice President and General Manager- US Consumer Marketing, AMEX about what trends they are seeing and how retail can flourish despite the challenges this wi...

Right now, there is an assumption that the US is drastically behind in developing the open banking standards necessary to widespread adoption. The EU, with PSD2, has a strong consumer centric standard, meant to give users more privacy and control of their data and requiring banks to share the data wealth. But, open banking is growing rapidly in the US, despite the lack of a regulator led standard....

For grim reasons, the estate planning business boomed during the early days of the pandemic. Access demanded a completely digital approach that allowed for highly informed decision making and legally binding documentation. But there is another barrier that needs to be broken- the notion that Wills and Planning are only for wealthy people. This week, we talk about what problems this creates, and sp...

The promise of 5G is a world of hyper-connectivity in real time - or as fast as our brains can process it. So, what will the convergence of AI, IOT and 5G mean for the future of financial services? We spoke with Arnold Goldberg, Chief Product Architect of Paypal and Nick Ludlum, Senior VP of Communications for CTIA about what to expect in the near future, and what to think about down the line. Gue...

As our industry grapples with the challenges to our business models from multiple concurrent crises, we need more help to navigate for success than ever. Utilizing the data that we have at our fingertips in new ways is more important than ever, so, we spoke to Marcia Tal, CEO of Tal Solutions, to talk about how to utilize data to lead. Guest: Marcia Tal, CEO, Tal Solution Hosts: Sanjib Kalita, Edi...

The arms race for digital currencies is on. Facebook is getting there with Novi. The People's Bank of China has central bank digital currency in trials in different cities. Both the UK Bank of England and the US Fed are looking seriously at issuing CBDC's. But what will that change for the consumer? Maybe everything. Today we discuss that with Jesse McWaters, VP of Digital Policy, Master...

Open Banking is coming. The hope is that as financial institutions share their data, consumer services will improve, competition will increase, and credit will be extended to more people, but is that probable, or only hoped for? Join us for a discussion with Nilixa Devlukia from Payments Solved and Hakan Eroglu for Mastercard Advisors. Guests: Nilixa Devlukia, Payments Solved Hakan Eroglu, MasterC...

Financial Services for Small Business hasn't often had a happy ending, but fortunes for that sector are changing. In the third part of our series, we explore how data is being woven into financial services gold, solving the Goldilocks paradigm, and partnering with the awakened Sleeping Beauty to foster success in the kingdom of SMBs. Guests: Judith Rinearson, Partner, K&L Gates Puneet Dix...

The economic crisis has been met with a tremendous response by banks and fintechs in the lending space. In this episode, we look at the great efforts around PPP. What secrets have the lenders unearthed? Will they lead the financial recovery and become a force that small business can rely on? And how are they turning raw data into financial services gold? This is part 2 of a 3 part series. Guests:...

The pandemic has brought the importance of SME/SMBs as economic engines to the forefront. But even before Covid, this sector was getting much needed attention. We are doing a three-part series exploring why SMB/SME banking was one of the last markets that innovators have tackled, what PPP and other efforts have brought to bear, and what we can expect in the near future. Guests: Dan Van Dyke, Analy...

The art of hiring can make all the difference to how fast and well a company grows. And different phases require different talent focus. Do you need a generalist or a specialist? Can you honestly assess what needs you have? We spoke with Catherine Casuga, Operating Partner at Khosla Ventures about the secrets of making the right hires at the right time. Guest: Catherine Casuga, Operating Partner,...

Mobile banking has changed the understanding of what defines a bank, and financial health has become the new buzz-word. Many believe that technology enables banks to become advocates for their customers, encouraging financial habits that build financial health and wealth. That is the next frontier for CRM, but are we all on board? We spoke to Jody Bhagat, President of the Americas at Personetics ,...

Covid has accelerated digitization, but it has also revealed that it means more than building digital features and functions. Truly smart digital transformation starts with considering the true customer journey. We spoke with Liz High, VP of Strategy and Insight at Metia Inc, about their research and recommendations about having the CMO being a major decision maker. Guest: Liz High, VP of Strategy...

Under the leadership of Brian Brooks, the Acting Comptroller of the OCC, there is new energy. We spoke to Mr. Brooks about the approval of Varo Money's national bank charter, the OCC announcement on crypto assets, and his plans to help banks create more financial inclusion. Guest: Brian Brooks, Acting Comptroller of the Currency, OCC Hosts: Sanjib Kalita, Editor-in-Chief, Money20/20 Rachel Mo...

Financial literacy can make a huge difference in a person's future, and the trend is to start earlier and earlier. Teen finance is hot right now. So, why would an entrepreneur with vast experience in children's education and first hand knowledge of underserved communities and wide market opportunities have a difficult time finding VC funds? We spoke to Tanya Van Court, Founder and CEO of...

Facebook's Libra may have grabbed the headlines, but the true leaders in Central Bank issued digital currencies are in Asia. China looks like the 800 lb gorilla in the arena, but they are not alone. Japan, Singapore, Thailand, and Cambodia have all begun to develop and experiment with wholesale and retail CBDCs. In this episode, Will Haskins and Sanjib Kalita had a chance to talk to Henri Ars...

With the systemic inequalities within financial services and fintech, Money20/20 is launching their "Do Better Together" campaign to highlight perspectives that will challenge us to think differently and help us change our industry and their internal structures for the better. We want to help be a catalyst for unprecedented industry growth and inclusivity. We  spoke with Louise Pentland,...

The arms race for digital currencies is on.   Facebook is getting there with Novi.   The People's Bank of China has central bank digital currency in trials in different cities.    Both the UK Bank of England and the US Fed are looking seriously at issuing CBDC's.    But what will that change for the consumer?  Maybe everything.  Today we discuss that with Jesse McWaters, VP of Digital Po...

Data is the "new oil" that fuels tech innovation.   But who owns that data is at the center of several court cases involving all the major platforms-  Facebook, Amazon, Apple, Google, and Microsoft.    Sometimes, for the underdogs to innovate, they need to fight for the rights to the data, but they risk being outspent and outlasted by those with bottomless pockets.   Today, we talk with...

How does one condense 45 years of technological evolution into 6 years? Only one nation in the world has done it, effectively making identity a constitutional right.  Today, Aadhaar and UPI are the blueprint for achieving universal inclusion and access to financial services.   But how does one go about designing and building a system of such scale, counting users not in millions but billions?  We...

In this episode, we share an episode from our sister brand-  Cannes Lions' podcast "Progress through Creativity".    Bozoma Saint John is quoted as saying “None of us will have any impact or influence if we are quiet. So don’t be quiet. Be loud as hell.” In a week where global demonstrations have taken place against police brutality and racial inequality that sentiment feels as vita...