The Modern Waiter Podcast

In this week’s restaurant podcast Kaela Contrada-Ray joins the show and shares the things she learned from working in the service industry. What are the skills we learn in the restaurant industry that translate to other careers? Transferrable skills can include... Customer Service: This includes being polite, friendly, and attentive to customer needs. Communication Skills: Clear communication is k...

What are the key points of service in a hotel? 14 year veteran Ryan Hanson stops by to share his experience with us. From room service to banquets we get a great perspective on the differences between hotel service and standard restaurants. Hotel restaurants often cater to in-house guests, serving breakfast, lunch, and dinner, and may also offer room service. Additionally there is a vari...

Whenever we travel we like to relay our adventures in the context of food and services. On this week’s episode, Danny shares his experiences while on a bachelor party to Atlantic City. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

This restaurant podcast episode is the conclusion of the breakfast cereal bracket. Which cereal is your favorite and did it make it all the way to number one? Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1 Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/ More Info https://www.themodernwaiter.com/ See Privacy Policy at https://art19.co...

The top 50 breakfast cereal bracket is here. In a quest to discover which is the number 1 breakfast cereal of all time. We have listed all of Americas favorite cereals, placed them into a tournament style bracket and debated winners based on taste, nostalgia and popularity. Cereal fans get ready to relive your childhood. Are your favorites on the list? Are you ready to find new ones to try? Grab y...

Life's most fun moments are often found in the simplest pleasures. Sipping on something delightful while the sun is up is one of them. In this week's podcast we discuss Day Drinking. What are the most popular activities that lead to drinking during the day? We close out the show with the most popular beverages drink while doing so. See Privacy Policy at https://art19.com/privacy and California Pri...

In this week's episode of the restaurant podcast, we have the pleasure of hosting Webb Pascal as our special guest. Webb takes us through his remarkable transition from his role in the kitchen to becoming a figure in the dining area. Delving into his experiences, Webb opens up about the challenges he encountered on his path to securing a front-of-house position. We also gain insight into Webb's pe...

On this week’s restaurant podcast we continue our restaurant movie series with 1982 Diner. In this episode, we'll explore the directorial debut of Barry Levinson, who masterfully captures the authentic charm of Baltimore and the dynamics of friendship with wit, humor, and a touch of nostalgia. We'll dissect the unforgettable scenes, and relive the iconic banter. Starring a young and talented...

On this week’s restaurant podcast we play the game Smash, Pass, or Trash. Jay Salonga joins us in studio once again as we discuss our absolute favorite drinks; Smash. Drinks we can take it or leave it; Pass. And finally drinks we absolutely hate to drink; Trash. Some drinks on the list create a cross fire and someone gets offended. Watch us on YouTube https://www.youtube.com/@t...

On this week’s restaurant podcast we have something juicy and refreshing in store for you. We celebrate National Watermelon Day. August 3rd. We're diving headfirst into the juicy world of watermelons today. From their history as one of the oldest cultivated fruits to their essential place at every summer picnic, the watermelon has a special spot in our hearts—and our bellies! So, join us on t...

Fortunately we have friend of the show, Jay Salonga join us. This time we have him in studio. As a closer at a high end sushi restaurant in Las Vegas, Jay shares what it is like for his closing duties. We have had Jay on the show several times on our trips to Vegas. It is always a treat to have a guest in studio. Watch us on YouTube https://www.youtube.com/@themodernwaiterpodca...

How does seniority work in the restaurant?  Seniority is generally linked to employee benefits, promotions and other opportunities. It is natural for longer tenured employees to be favored in general because they are often knowledgeable and they are a known quantity. There are however some downsides to heavily favoring seniority. It can sometimes hinder opportunities for more t...

What is it like to work the opening shift in a restaurant? In this week’s restaurant podcast Danny and I discuss what it is like on our opening shifts. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

In this week’s restaurant podcast Danny and I are answering questions we get most about working in the restaurant. Some questions are personal, some answers may surprise you. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

In this week’s restaurant podcast Danny’s restaurant just got a new P.O.S (Point of Sale) system and it gives us an opportunity to constructively talk about our perspective on things happening in the restaurant business. Lets find out how a change in the P.O.S. system affects Danny and his co workers. Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1 Follow us...

In this week’s restaurant podcast Danny and I welcome Chris G to discuss things your restaurant manager wants you to know. Many restaurant professionals run the gauntlet of experience. Chris is no exception. Among other positions our guest has recently taken on a management role in the same location. Drawing from his experience he is here to share the things guests and emp...

In this week’s restaurant podcast Danny and I discuss terms we use in the restaurant. The restaurant industry has its own lexicon, that is both efficient and, at times, colorful. From the bustling kitchens to the front-of-house operations, every aspect of a restaurant is infused with this distinct vocabulary. We're here to decode it all. Some may be familiar to you. There are some that I...

In the fast-paced world of the restaurant business, one undeniable truth stands tall: working on holidays is par for the course. However, not all holidays are created equal when it comes to the challenges they present. Join us in this week's podcast episode as we lift the veil on the most arduous holidays to work in the industry and delve into the reasons behind our preferences. Get ready to disco...

Overall, an effective restaurant menu should be visually appealing, easy to read and navigate, and offer a selection of dishes that cater to a range of tastes and dietary needs. By following these tips, you can create a menu that will entice customers and maximize sales. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

This week’s restaurant podcast celebrates National waitstaff day is May 21st. We are raising awareness about the hard work and dedication of waiters and waitresses, who play a vital role in the hospitality sector. We give suggestions on how to celebrate, then later on in the show we go through a brief history of restaurants. See Privacy Policy at https://art19.com/privacy and California...

In this podcast episode, where we uncover the reasons behind the staggering failure rate of restaurants and explore the key factors that determine their success. What are the  common pitfalls that contribute to restaurant failures. From poor location choices and fierce competition to high costs and low profit margins, we cover the board. Join us as we unravel the web of restaurant failures an...

In this week’s restaurant podcast, we discuss 10 lies servers tell most often. Restaurant servers deal with a lot of moving parts. It takes a lot of coordination to facilitate a great guest experience. They see thousands of guests and that can mean finding ways to survive the shift. Mistakes happen and everyone has a different way of adjusting when things go sideways. See Privacy Policy at https:/...

I had an awful experience with a table. Worst in 20 years. Find out why things went so wrong and what I could have done to prevent this disaster. Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1 Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/ More Info https://www.themodernwaiter.com/ See Privacy Policy at https://art19.com/privac...

In this episode, we delve into the world of restaurant service and explore the essential steps that every waiter should master in order to provide an exceptional dining experience for their guests. We begin by discussing the importance of the first impression and the proper way to greet and seat guests. Next, we move on to taking orders, serving food, and checking on guests, highlighting the key e...

Welcome to this week's episode of our restaurant podcast, where we discuss a common work-related challenge - dealing with an incompetent manager. We received an email from one of our listeners sharing their struggles with a difficult manager, and we have some practical strategies to help them and anyone facing a similar situation. Our aim is to guide our listeners towards building a productive and...