The Modern Waiter Podcast

This week’s restaurant podcast takes a closer look at the front of the front of the house. Hosts. The very first voice you hear on the phone. The very first person you see walking in the door. Kaela shares her experiences, her advice and a few pet peeves. Guest: Kaela Fernandez https://www.instagram.com/kaelaa0/ Like this episode? Subscribe to our podcast on https://podcasts.ap...

This episode marks three years of podcasting. We take our talents to Anthony’s Clam House & Grill to record our big day on location. We are joined by friend of the show Jason Raymond of Seed Kitchen, Stem Wine Bar, and Drift Oyster Bar to help us celebrate. We all take turns answering questions sent in from our listeners. Some answers will surprise you. Thank you to ou...

This week’s podcast finds us continuing our series on restaurant movies. 2000 Dinner Rush. Well worth the watch before listening to this episode. Thanks to Brendan O’Brien for the movie selection. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85 . ...

This episode of shift drinks finds us at Yot Bar and Kitchen in Ft. Lauderdale Marina. With luxury yachts as our backdrop Ashley joins us after wiping away memories of her shit show. And Chris G. can hardly contain himself after what he describes as his top 5 worst shift. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info...

Imagine you are at your family’s holiday party. Lots of choices to be made. What food would you choose to build your plate? This week’s restaurant podcast is our 2nd Annual Holiday Food Draft. Lover of food, drink and fantasy sports John Cagney joins us in this years food draft. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-wait...

In this week’s restaurant podcast “Let’s Get Personal”. Danny and I reveal more about our personal lives by playing a modified version of The Newlywed Game. Some answers may surprise you… Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85 . Follow us on I...

In this week’s restaurant podcast The Tables Are Turned. Our guest Ron stops by to give us some insight from the guest’s perspective. The service industry principles, the industry workers, have the lions share of opinions on this podcast. What does the experience look like from the other side of the table? Guest: Ron (Burgundy) Like this episode? Subscribe to our podcast on https://...

Shift drinks directly after our Vegas trip, I attempted to dry out and work my Sunday night shift. I failed at both. We are joined by Ralph (Glue Guy) and Roy (Smooth Guy). We change locations and record from Oceans 101 in Lauderdale by the Sea. They talk about what and who irks them at work... See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/priva...

Steps of Service and Beyond with Jay Salonga. The traveling podcast takes us to Las Vegas where friend of the show @dj_jaynoble describes how he got his start moving to Vegas and also leveling up on restaurant jobs. We have a round table discussion on the skills outside of the basic steps of service that is required in a higher end restaurant. Jay also tells us about what it is like...

Danny and I landed in Vegas Friday night. Coming in hot we meet Ryan in the lobby of our hotel and fire off an episode of shift drinks straight away. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

In this week’s restaurant podcast we teach you how to beat the grind. The repetitious nature of executing a job can be a drag. The constant reciting of specials and answering the same questions day in and day out can wear you down if you let it. Time to shake things up and beat the grind. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern...

In this week’s restaurant podcast Danny and I discuss the 3 reasons why there is Drama in the Restaurant. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85 . Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/.  More Info https://www.them...

This episode of shift drinks finds us at Anthony's once again where Webb and Omar stop by to talk about their shift. Danny and I have a connection through a mutual guest. The show gets interrupted and we dish about a guest with a macaw. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

In this week’s restaurant podcast we expose the lies that servers tell. Telling lies in just another trick we have in our bag. Servers may lie to guests, they may lie to the chef, and they may lie to their managers.  Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjm...

Weather can have an impact on the restaurant. What do you do when the snow storm comes or when the hurricane arrives? In this week’s restaurant podcast we will navigate the weather and later in the show we give advice on hurricane parties.  Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spo...

In this week’s restaurant podcast Raymond Bosch is Gay in the Restaurant. Human topics demand insight. Thank you Raymond for giving us a glance into how you navigate your work life and giving us your perspective on handling ignorance.   Restaurant work puts us in front of many different opinions both from guests and coworkers. There are some fun moments and some uncomforta...

In this week’s restaurant podcast we discuss the impact football has on restaurants. It is a boon to some in the industry however game time can leave some restaurants a ghost town. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85 . Follow us on Instagram htt...

This week’s restaurant podcast follows up on episode number 5, Service Industry Abroad. Once again Danny returns from Europe, Spain this time, and he shares his experience while visiting different restaurants.   Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO...

Bonus Podcast: Danny and I roll through the Parrot Lounge on Ft. Lauderdale Beach. Rachel, our bartender joins us at the end of her shift. We learn about the her two work husbands and the Parrot Way. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

In this week’s restaurant podcast, "Teamwork Makes the Dream Work". There are opposing views about what teamwork is and how it is executed.  Everyone does everything vs everyone do their part. There are merits to both however we land on one side.   Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and htt...

Bonus Podcast: Ashton joins Danny and me as we unwind post shift. She gives us a peek at being the lone bartender at brunch. Danny floats back down to earth fresh off a two week vacation in Spain. Anthony’s Clam House is nice enough to be our backdrop once again. One of our favorites. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19...

Saying no in the service industry can be tricky. This restaurant podcast episode will give you 14 ways to say no without saying no. In this follow up episode we get into the meat of how to navigate over the top requests and come out with the win. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.sp...

Bonus Podcast Danny and I Cap off the week of working in the restaurant with some Shift Drinks. We roll up to the Parrot Lounge on Ft. Lauderdale Beach. I reveal my strange drink combination that is actually delicious. Don't judge me. Fresh off of Sunday Brunch I talk about some changes that were made. Danny talks about negotiating side work for his closing lunch shift. See Privacy Policy at https...

The customer is always right. What??? We will see about that. Jon Cercone and Gabrielle Pottier join us from Tavern on the Square in Quebec and they let they tell us how they deal with that concept. The customer is certainly important but the customer is always right seems more like the tail wagging the dog. If restaurants take on the character of their operators, I may ne...

This week’s restaurant podcast takes a look at strip clubs. When we think of bars and restaurants we never mention strip clubs. There are over 3752 strip clubs in America most serving alcohol and many serving food. Let us take a light hearted look into the full service industry. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-po...