The Leadership and Learning Podcast

Everyone knows about the importance of being a good listener. However, in this fast -paced world of distractions, it is a challenge we are all faced with. In this episode, host Randy Goruk shares a little content from his Coaching Skills Course and a handful of practical techniques and tips to becoming a more effective listener.  

The shared values and practices of employees shape the culture of companies. Leaders have tremendous influence on those values and practices. Their influence comes from their controllable actions, inactions, behaviors, or the words they choose, or choose not to say.   Their influence can be positive and constructive in forming the company culture. Or their influence can be damaging and destructive...

Learn why there is such a big gap in time between this episode and the last episode of The Leadership and Learning Podcast ... and how it is now fixed.

In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with accomplished customer service consultant, coach, trainer, speaker and customer service enthusiast, Charlotte Purvis. They discuss customer service and her new book 'The Customer Communication Formula – How to communicate with your customers and boost your customer service brand.' In this episode you w...

In this first segment of the podcast, host Randy Goruk shares an introduction to his Live Online Live Coaching Skills Training Course. This is to state a case for coaching and to give you some context of what you can expect from this unique approach to developing and refining your coaching skills. The second part of this podcast shares an audio segment of the course highlighting the causes of a di...

In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with guest Chip Bell about his new book - Inside your Customers Imagination: 5 Secrets for Creating Breakthrough Products, Service and Solutions. They explore the secrets and provide many examples of co-creation and leadership best practices to ensure a unique and differentiated Customer Experience. In thi...

Leadership credibility killers are serious business. They are things you do or say as a leader that negatively impact your leadership credibility.  They are also those things that you don't do or don't say that you should do or say, but because if you don't it could negatively impact your leadership credibility. In this episode, podcast host Randy Goruk shares 10 – Leadership credibility killers t...

In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with guest Dr. Mittie Cannon about her passion for the construction industry and how she is making a difference in the lives of women and the construction industry.  In this episode you will learn: The one important leadership characteristic that steered young Mittie, headed to medical school, away to have...

In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with guest Doug Stevenson about Strategic Story Telling in Business. Doug is the founder and president of Story Theater International, a speaking, training and consulting company, based in Tucson, Arizona. His company trains thousands of professionals and executives each year. Doug' Strategic Storytelling...

With COVID-19 continuing to linger, in this episode host Randy Goruk shares suggestions to help you lead your organization through the balance of 2020.   In this episode you will learn: The five most common traps that can ruin your business or curtail your career and how to avoid them. Strategies to re-emerge successfully after the challenges of the COVID-19 pandemic. How to become grounded and co...

Host Randy Goruk shares a recent presentation describing how ineffective communication in construction can lead to a disengaged workforce which can lead to costly mistakes, quality problems missed opportunities, productivity challenges, safety concerns and employee turnover. Regardless of your role in construction there is an opportunity to improve your communication effectiveness with these take-...

In this episode of The Leadership and Learning Podcast, Wally Adamchik, speaker, author and friend of host Randy Goruk, shares the findings and insights from his most recent People in Construction study. In this podcast you will learn: How the research was obtained.   The demographics of the participants. The 3 – biggest takeaways from the report. A few surprise findings and a few shocking finding...

In this episode of The Leadership and Learning Podcast, guest Don Schwabe, CEO and President of RedBuilt, LLC shares his guiding principles of leadership with host, Randy Goruk. In addition to learning five guiding principles of leadership, by listening to this podcast you will learn: The single most important leadership lesson Don learned the hard way. Don's most gratifying leadership moment thus...

In this episode of the Leadership and Learning podcast, host Randy Goruk has a conversation with Brian Carlson, President of Huber Engineered Woods, recently selected as one of the best managed companies in the United States by Deloitte. Listen and you will learn:  The value and importance of connection for leaders. The challenge most leaders are faced with and must learn to overcome. How to estab...

In this episode of The Leadership and Learning Podcast, host Randy Goruk and his guest, Bill Goodspeed, explore family businesses and leadership. Bill is a former President of Huber Engineered Wood Products and is now active on the Boards of multiple family businesses.  In this episode you will learn: Not to mimic someone else's leadership style and the importance of getting results by being who y...

In this episode of The Leadership and Learning Podcast, host Randy Goruk talks sales leadership with author, speaker and subject matter expert guest, Mark Hunter. In this episode you will learn: Nuggets taken from Marks new book A Mind for Sales. The top 5 – obstacles facing most sales professionals today with suggestions on how to overcome them for greater sales success. The top 3 – obstacles fac...

In this episode of The Leadership and Learning Podcast, host Randy Goruk talks with building material industry veteran, Bob Scarborough about past industry challenges and current opportunities for leaders to lead, post COVID-19. In this episode you will learn: How the past challenges to the industry are similar but different than the challenges of today and how leaders should deal with them. Who i...

In this episode of The Leadership and Learning Podcast, host Randy Goruk talks with the new CEO of Boise Cascade, Nate Jorgensen about his leadership journey and the lessons learned along the way. Nate shares how his past experiences help him lead in today's challenging world and have prepared him to lead in an uncertain future. In this episode you will learn: Nate's views on Servant Leadership. W...

In this episode, host Randy Goruk talks leadership with guest Matt Consalvo, CEO of Arizona Regional Multiple Listing Service.   In this episode you will learn: Why you should surround yourself with a variety and diversity of perspectives. How a team working together contributes to better decision making of the organization. The importance for a leader to be a life-long learner who encourages othe...

In this episode, host Randy Goruk talks leadership success with guest David Chapin, President and 4th generation co-owner of Willmar Electric Services – celebrating 100 years of business success.   In this episode you will learn: The 100-year history of the Chapin family business. How it started, survived, and thrived while other companies have not. The importance of ensuring employee values are a...

Host, Randy Goruk and guest Wendy Minichiello, the Engineered Wood Products Sales Director for North America with Weyerhaeuser talk leadership and COVID-19. In this episode, you will learn the leadership attributes that helped Wendy successfully transition from the sporting goods industry to the building materials industry. You will also learn what fuels her success today. Additionally, she shares...

Host, Randy Goruk and guest Jay Ward, 4th generation owner of Ward Lumber, Jay, New York, talk leadership and COVID-19. In this conversation, while leading during the pandemic you will learn Jay's best practices for keeping your employees, customers, and vendors safe. You will also learn many of Jay's actions demonstrating exceptional leadership. Jay also shares his views on what to expect in the...

The end to a jam-packed day.  

What do you do when someone doesn't fit in your future plans?   

Decision time. Jack learns about his future from his boss.