The Key Point Podcast

The document capture and workflow specialists at Digitech Systems have been at this game a long time—25 years, to be exact. The company's developers were among the first to add AI algorithms to a capture platform, and they have continued to innovate. Hear what Christina Robbins, Director of Strategic Communications at Digitech Systems, has to share about the state of AI and RPA in workflow platfor...

With a varied and extensive background in the print industry, Victor Jacksier joins our Randy Dazo to discuss his goals and plans to promoting UVERCE, bliQ, as well as our other Keypoint Intelligence tools and platforms. He also speaks to how the company's product portfolio can best solve commonplace pain points found in the business world, along with the features that many clients might be overlo...

Parkland Direct implemented its Avanti Slingshot management information system (MIS) right when the pandemic began and now, two years later, the company has cut estimating time in half—with staff that sometimes even works from home. Keypoint Intelligence's Greg Cholmondeley speaks with Barry Witt, IT Manager at Parkland Direct, about the company's experiences selecting, implementing, and using Ava...

With plenty of industry experience and tons of passion for print, Jean Lloyd joined Keypoint Intelligence in early April. She sits down to speak with our very own German Sacristan to discuss her background at some OEMs, why the time was right to move from the consulting world to a research firm, and what her new role entails as Principal Analyst of our Color Digital Labels & Packaging Advisory Ser...

The Zaikio cloud-based platform connects print vendors and suppliers is evolving into a print shop management platform. In this engaging conversation, Keypoint Intelligence's Greg Cholmondeley speaks with Karl Ciz, Head of Partnerships at Zaikio, about how Zaikio is creating a new way to integrate productivity solutions to deliver up-to-the-second data between suppliers, vendors, web-to-print, and...

Web to Print has been available for decades, but with a low number of installations based on expectations. Keypoint Intelligence's Greg Cholmondeley and German Sacristan speak with Kelvin Bell, Co-Owner of Vpress, about why W2P is so vital today, its challenges, and the opportunities it presents through automation, efficiency, and cost reduction.

Print service providers (PSPs) and their suppliers want to simplify and streamline pricing, ordering, and integration, while print buyers are always looking to avoid unpleasant surprises. Karl Ciz, Head of Partnerships at Zaikio, speaks with Keypoint Intelligence's Greg Cholmondeley, Principal Analyst of Production Workflow Software, about Zaikio's system that enables the interchanging of data bet...

Trevor Moses, Vice President of Customer Success at Tigerpaw, speaks with Keypoint Intelligence's Carl Schell about Tigerpaw One software as well the features, benefits, and evolution of its new managed print services (MPS) capabilities. The conversation also touches on Tigerpaw initiatives (expanding its dealer network, helping organizations achieve more through automation) while explaining how t...

European Industry Consultant David Connett joins Deborah Hawkins and Peter Mayhew to discuss The Recycler Live Conference in Prague at the end of May 2022, where Keypoint Intelligence will present on digital transformation in today's business world. They also speak about working from home and hybrid working, along with some interesting insights on the forthcoming regulation for the European office...

David Clark (Huntsman Corporation) and Eric Beyeler (DuPont) speak with Keypoint Intelligence's Johnny Shell on developments in digital textile and DTG dyes and pigments. The lively conversation also includes discussions on new ink formulations for improved color gamut and print results, the advancements in white inks, durability improvements, and recent trends and technologies that are opening th...

Deborah Hawkins, Director of Keypoint Intelligence's Office Group, and German Sacristan, Director of On Demand Printing & Publishing, discuss final year placements of office hardware for 2021 as well as the corresponding market shares. There were winners and there were losers, so be sure to tune in for all the insight and analysis!

Keypoint Intelligence's German Sacristan speaks with Frank Arostegui, Executive Vice President of Sales at American Litho, which helps serve some of the largest financial, insurance, and retail companies in the US. Other topics of discussion include the ins and outs of how to create a powerful omnichannel strategy in real customer environments, along with common challenges and channel effectivenes...

Consulting Editor Christine Dunne talks magazines with Amy Bleier Long and MJ Kravec, Co-Editors of Central New York Magazine , an award-winning "regional keepsake" that celebrates Central New York's people, places, businesses, artisans, entrepreneurs, restaurants, and the seasons with stories that inform, entertain, and inspire. The trio discuss topics applicable to print magazines in general, in...

Ricoh USA's Gary Turner, Managing Director of Additive Manufacturing in North America, discusses the company's recent 3D printing efforts in the healthcare space. Along with sharing the benefits of the RICOH 3D for Healthcare solution (an end-to-end workflow solution for designing and producing 3D-printed anatomic models), he talks about affordability and ease of use, as the solution integrates wi...

Greg Cholmondeley, Director of Production Workflow Software at Keypoint Intelligence, interviews Leiman Chan, CEO and CTO of Nonstop Printing, about his experience with Tilia Labs' solutions for automating the impositioning process for his small, California-based print shop, which focuses on high-quality color books and graphic novels. Tyler Thompson, Solutions Director at Tilia Labs, joins the co...

Associate Director Colin McMahon virtually chats with business development specialist Karen Kimerer on the continuing changes impacting business brand and communication strategies. The two break down several notable trends expected to further unfold in 2022, including the changing perception of packaging as a brand extension, as well as how automation factors into the client experience.

Greg Cholmondeley, Director of Keypoint Intelligence's Production Workflow Software Advisory Service, has a conversation with Sagen de Jonge, Co-Founder and CEO, and Tyler Thompson, Solutions Director, about Tilia Labs, its use of AI to solve real-life production print issues, and the path into the future. Tilia Labs is a leading developer of prepress software for planning, imposition, and automat...

How will current technology, labor, supply chain, and sustainability changes impact vendors and print/marketing services providers moving forward? Members of Keypoint Intelligence's Production Group talk to Carl Doty, Vice President & Chief Analyst, to put those things into perspective in the wide format, functional/industrial, and workflow software segments, along with making some predictions for...

Keypoint Intelligence's Carl Doty, Vice President and Chief Analyst, speaks with members of the company's Production Group about what to watch out for in 2022. Along with some predictions in the areas of production print, workflow software, and customer communications, the discussion focuses on current technology, labor, supply chain, and sustainability changes and how they will impact vendors and...

Keypoint Intelligence's Colin McMahon (Associate Director), Jamie Bsales (Director of Smart Workplace & Security Analysis), and Lee Davis (Associate Director of Software/Scanners) hold a virtual roundtable on the evolving state of knowledge work in the US. Listen as the three break down various trends shaping the industry, then point to signs that the pre-pandemic days of location-based employment...

German Sacristan, Director of On Demand Printing & Publishing at Keypoint Intelligence, talks to Kathi Rowzie and Jonathan Tame from Two Sides to discuss false claims against paper sustainability (going paperless can save forests, and that electronic communication is more environmentally friendly than paper). Kathi and Jonathan share their activities and what the industry can do to support the pap...

German Sacristan, Keypoint Intelligence's Director of On Demand Printing & Publishing, sits down with advertising agency veteran Ulbe Jelluma to discuss why print remains an effective and vital part of a communications channel strategy. Among the other areas of interest are challenges and bottlenecks as well as how to enable the power of print long into the future.

Associate Director Colin McMahon talks with Founder and CEO of Campfire Jay Wright about startup Campfire, a holographic projection XR platform designed very specifically around design and engineering remote collaboration. The two also discuss the XR industry at large, pinpointing potential problem areas and how organizations are moving forward.

Shawn Peterson, Founder and CEO of Quantum Business Solutions, spends some time with Keypoint Intelligence's Carl Schell discussing how dealers can systemize, optimize, and automate sales processes. What could the future look like when salespeople have more time to sell, or if businesses saw as much as 10x in productivity gains? Peterson answers those questions while adding plenty of more color to...

Associate Director Colin McMahon speaks with Zdenek Vrbka, Program Manager for Assisted and Connected Technologies and Leader of the AIRe Link project, about Konica Minolta Europe's recent efforts in the remote support space. The two break out the evolution of the AIRe Link, the impact of the ongoing pandemic, along with why it is so important for decision makers to embrace a new mindset going for...