Chartered Insurance Institute
The Journal Podcast
The Journal Podcast from the Chartered Insurance Institute, formerly CII Radio.
Author
Chartered Insurance Institute
Category
Podcast website
Latest episode
Jul 8, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
Identifying vulnerable clients and those with complex needs 18.03.2020 30:30
In this episode of the podcast, we are discussing vulnerable customers. We're joined by Johnny Timpson, Disability and Access Champion for the Insurance Profession, and Dr Matthew Connell, Director of Policy and Public Affairs at the CII. To find out more about this podcast, and for useful links, please visit thejournal.cii.co.uk/podcasts.
Plugging the protection gap 11.03.2020 12:35
In this episode, we talk to Roy McLoughlin, Associate Director of Cavendish Ware and co-chair of the Income Protection Taskforce, and Matthew Hall, Strategy and Operations Manager at the CII, talking on behalf of the Society of Insurance Broking. We talk about ways to plug the Income Protection gap. To find out more about this podcast and for useful links, visit thejournal.cii.co.uk/podcasts
How the CII is a significant force for good internationally 04.03.2020 12:56
In this episode of the podcast, we're joined by Keith Richards, director of engagement at the Chartered Insurance Institute and CEO of the Personal Finance Society. We discuss the operations of the CII internationally, and the opportunities for the PFS overseas. To find out more about this podcast and for useful links, visit thejournal.cii.co.uk/podcasts.
How Business Interruption cover is changing 26.02.2020 21:50
In this episode of the podcast, we're joined by Harry Roberts and Damian Glynn, joint chairs of research study group 265 - responsible for the Business Interruption Policy Wordings Guide. Today we're talking about how business interruption cover is changing, and how insurers can make sure their clients know what their policies will and won't pay out for. To find out more about this podcast and for...
What can insurers do to increase trust with individual customers? 19.02.2020 16:23
In this episode of CII Radio, we talk to Nick Turner, President of the Chartered Insurance Institute, and Phil Williams, non-executive director of the Society of Underwriting Professionals. We talk about what insurers can do to increase trust in the profession. To find out more about this podcast, and for useful links, visit thejournal.cii.co.uk/podcasts
Changing the shape of personal lines 12.02.2020 10:21
In this episode of CII Radio, we talk about the new knowledge range for the personal lines sector; what it is and how it's intended to help the sector meet its talent challenges. We're joined by Sian Fisher, CEO of the CII, and Clair Atkinson, Head of Learning and Organisational Development Partnering at NFU Mutual. The CII has been working with personal lines insurers and brokers over the past 18...
Road to Chartered firm status 05.02.2020 14:33
In this episode of the podcast, we're discussing corporate Chartered status and how the changes brought in during 2019 have benefited the insurance and financial planning professions. We're joined for this episode by Steve Jenkins, development director of the Chartered Insurance Institute. Last year, following a consultation, the CII updated its Chartered proposition for firms. This included an up...
Challenges facing the mortgage market 29.01.2020 9:34
In this episode, we're talking to David Thomas, Chairman of the Society of Mortgage Professionals. The UK mortgage market has undergone a significant structural change in the last decade. Record low mortgage rates have been accompanied by the tightening of affordability rules, and loan-to-value ratios that are far less than those of the pre-credit crunch era. The demise of defined benefit pensions...
Unlocking talent in the insurance profession and India 27.11.2019 23:33
In this episode, we're talking to Tali Shlomo of the CII, and chartered insurer Praveen Gupta, on the subject of unlocking talent in the insurance profession and, in particular, in India. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
Link, the LGBT Insurance Network 13.11.2019 19:39
In this episode we talk to members of Link, the LGBT Insurance Network. We're joined by Prashant Mahendran (Catastrophe Analyst at Neon Underwriting), Marianne Cowie (London Markets Underwriter at Zurich and Chair of Zurich Pride UK), and Geoff Godwin (UK COO at AIG and Exec Sponsor of LGBT Network). Here we're discussing the Link, LGBT Insurance Network, and diversity and inclusion in the insuran...
IUAD and the insurance day of giving, with Alice Hardy 06.11.2019 23:48
In this episode of CII Radio, we're talking about Insurance United Against Dementia and the Insurance Day of Giving. We're joined by Alice Hardy of the Alzheimer's Society, and Sian Fisher (CEO) and Liam Russell (Legal Director) of the Chartered Insurance Institute. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
My personal finance skills, with Keith Richards & George Tsounias 30.10.2019 11:36
In this episode of the podcast, we're joined by Keith Richards, CEO, and George Tsounias, Education Engagement Relationships Manager, both of the Personal Finance Society. We talk about the My Personal Finance Skills initiative. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
PFS President - Adam Owen 23.10.2019 12:07
In this episode of the podcast, we're joined by Adam Owen, president of the Personal Finance Society. We talk about his future year in office. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
Regulatory landscape of the insurance profession, with Keith Richard & Sainesh Dar 16.10.2019 22:32
In this episode of CII Radio, we're joined by Keith Richards and Sainesh Dar. Keith is Managing Director of Engagement at the Chartered Insurance Institute and CEO of the Personal Finance Society. Sainesh is CII Regional Director for the South Asia region. We discuss the regulatory landscape of the insurance profession, both in the UK and internationally, and how leveraging reform can have a posit...
Wellbeing and mental health, with Tali Shlomo & Rob Stephenson 09.10.2019 23:13
In this episode of CII Radio, we're talking to Tali Shlomo from the CII, and Rob Stephenson, founder of InsideOut and MindCycle. We discuss wellbeing and mental health, both in society and in the workplace. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
Changes to the corporate Chartered status proposition 02.10.2019 10:25
In this episode of the podcast, we're talking about the changes to corporate Chartered status. We're joined by Ian Simons, Marketing Director at the CII. Recently, the Chartered Insurance Institute released the results of the corporate Chartered status consultation. As a result, they have made some changes to the proposition. To find out more about CII Radio, and for useful links, please visit the...
Apprenticeship Levy, with Manuel Thompson-Oloko 25.09.2019 7:41
In this episode of the podcast we are talking to Manuel Thompson-Oloko, Aspire Apprenticeship Executive at the Chartered Insurance Institute. The Apprenticeship Levy was first announced in the Summer budget 2015, and came into effect on 6th April 2017. Two years on we are speaking to the CII's own apprenticeships expert to find out about the levy. To find out more about CII Radio, and for useful l...
Environmental liability, with Neil Beresford 18.09.2019 13:40
In recent years we have seen a growing trend of environmental product liability litigation. Many actions have been bought directly against manufacturers who have introduced potentially harmful products, that are alleged to have caused pollution. With plastic use around the world on the rise, and its disposal becoming an issue of growing global concern, are plastics producers likely to join the fir...
Talk to 10,000, with Ian Simons 16.09.2019 12:00
In this episode, we're talking to Ian Simons, Marketing Director at the Chartered Insurance Insurance. We discuss the Talk to 10,000 Campaign; an initiative from the CII aimed at getting people talking about financial wellbeing. The ‘Talk to 10,000 challenge’ requires ambassadors to meet and talk through key financial moments that matter in women’s lives with at least 10 women each. To find out mo...
FCA, SM&CR, and culture, with Dr Matt Connell 11.09.2019 22:57
In this episode of the CII Radio podcast series, we are joined by Dr Matt Connell, Policy and Public Affairs Director at the Chartered Insurance Institute. At the end of 2019 the Financial Conduct Authority is introducing the Senior Management and Certification Regime. The regime aims to improve culture within firms. But what is culture? And how can you change it? To find out more about CII Radio,...
The role of MGAs in the market, with Charles Manchester 04.09.2019 15:30
In this episode of the podcast, we are talking about the role of MGAs in the market and we are joined by Charles Manchester, CEO of Manchester Underwriting and Chair of the Managing General Agents Association. Managing General Agents (MGAs) have been very much in the spotlight in recent years, from the reported prolific rate of expansion of the MGA market to the pressure on MGAs in a potential har...
Gender and ethnicity pay gaps, with Tali Shlomo & Ian Simons 28.08.2019 18:18
In this episode of the podcast we are joined by Ian Simons, Marketing Director, and Tali Shlomo, People Engagement Director, both of the Chartered Insurance Institute. We are talking about the gender pay gap in insurance and financial services. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
Insurtech, with Mark Budd 21.08.2019 19:00
In this episode of the CII podcast, we are talking to Mark Budd, UK Head of Innovation at Zurich. As UK Head of Innovation, Mark dictates Zurich’s innovation agenda. As leader and influencer in the insurtech space, he’s adept at building and maintaining, meaningful and mutual beneficial partnerships. Along with his award winning team, Mark insists on an inclusive approach, ensuring all employees f...
Professional standards and ethics, with Melissa Collett 14.08.2019 18:11
In this episode of the podcast, we are talking about professional standards in the insurance sector and we are joined by to Melissa Collett, Professional Standards Director at the Chartered Insurance Institute. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
Looking forward to his year in office, with Nick Turner 07.08.2019 13:22
In this episode of the podcast, we are joined by Nick Turner, incoming President of the Chartered Insurance Institute and we are talking about his future year in office. To find out more about CII Radio, and for useful links, please visit thejournal.cii.co.uk/podcasts/
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.