The Journal Podcast

In this episode of the podcast, we are discussing how to inspire inclusion in the insurance and personal finance professions. We are joined by Shani Clark, CEO at de Carteret Wealth Ltd, and Dr Vina Theodorakopoulou, Supervisory Board Member & Individual Member Lead at GAIN – the Group for Autism, Insurance and Neurodiversity.

In this episode of the podcast, we are discussing volunteering on Local Institute councils. We are joined by Jordana Ireland, Local Assist Division Manager at Insurance Solutions Group and Casey Jones, New Business Underwriter at Insurance Corporation Channel Islands. Both of whom serve on their Local Institute councils.

In this episode of the podcast, members of the claims community board and guests discuss some of the big questions in insurance for 2024. This discussion was recorded during a recent webinar. Community Chair, Ashton West, poses questions to Richard Napoli, Jeremy Trott and Peter Forshaw.

In this episode of the podcast, we are discussing Apprenticeships. We are joined by two former apprentices and winners of the CII’s inaugural apprenticeship awards, Rosie Gospage, Assistant Underwriter, Tokio Marine Kiln Insurance Services Limited, and Ryan McAllister, Supplier Manager at esure Group.

In this episode of the podcast, we are discussing the year ahead and the CII Presidential Theme for 2024. We are joined by Ian Callaghan, President of the Chartered Insurance Institute.

In this episode of the podcast, we are discussing how Financial Services professionals can truly service individuals with seen/unseen disabilities considering the Financial Conduct Authority’s Consumer Duty Final rules and guidance that are now live from July 2023. We are joined by Sarah Stephenson-Hunter, an EDI professional specialising in disability and LGBTQ+ training, advocacy and public spea...

In this episode of the podcast we are discussing the value of Professional Designations. We are joined by Tracy Brookes, Chartered Financial Planner at 75Point3 and Tim Nash, Head of Product Recall, Bowring Marsh UK and board member for the CII’s Broking Community.

As part of a special series, our claims community board members will be speaking to colleagues about their roles and how they got into them. This is the fourth and final episode in the series. In this episode of the podcast, Ashton West, Chair of the CII Claims Community Board will be interviewing Sarbjit Nanuwa, Data Protection Officer at Weightmans LLP.

In this episode of the podcast, we are discussing the Financial Conduct Authority’s Consumer Duty, which came into effect at the end of July, the impact it has had on the insurance profession so far, as well as looking to the future and what opportunities and challenges there may be. We're joined by Mandy Hunt, Chair of the CII’s Underwriting Community Board and Laura Hancock, Chair of the CII’s B...

In this episode of the podcast, we are reflecting on the Dive In festival, with a focus on the CII’s session which looked at Futureproof Building and Sustaining an Inclusive Organisation. We are joined by Marcella McClean, Chief Human Resources Officer at Arch Insurance International, and Rob Adediran. Head of Consulting at Included.

In this episode of the podcast, we are the talking about the 2022-23 New Generation programmes Broking Group’s project – Insurance Influencer. We are joined by Florence Charlotte West and Yasmin Van Der Veen, who were all members of the 2023 New Generation Programme, and part of the Broking Group

In this episode of the podcast, we are discussing Mastering Uncertainty, a new book with a focus on Social Capital and Selling, and how that is relevant to those working in insurance and financial planning. We are joined by the book’s author, Matt Watkinson, and CEO and Co-founder of Methodical.

In this episode of the podcast, we are discussing Black History Month, and how black people can feel that they are better represented in the insurance and financial planning professions. We are joined by Pamela Chude and Cecil Williams, from the Lloyds Banking Group.

As part of a special series, our claims community board members will be speaking to colleagues about their roles and how they got into them. This is episode three in the series. In this episode of the podcast, Jeremy Trott, Non-Executive Director of the CII Claims Community Board will be interviewing Michaela Sparey, Claims Team Manager, Direct Claims, Ecclesiastical.

In this episode of the podcast, we are discussing the CII’s Shaping the future of insurance conference, which focused on delivering resilience within the insurance community. We are joined by two attendees, Caroline Martin, President of the Insurance Institute of Chelmsford and South Essex, and Shân Millie, Founder of Bright Blue Hare.

In this episode of the podcast, we are discussing Community and Resilience, and how this relates to the CII’s work with the Commonwealth Insurance Forum. We are joined by Russell Higginbotham, CII President.

As part of a special series, our claims community board members will be speaking to colleagues about their roles and how they got into them. This is the second episode in the series.  In this episode of the podcast, Claire Lashbrook, CII Claims Community Board Member will be interviewing Martyn Cox, Data Analyst at Claims Consortium Group.

As part of a special series, titled ‘The evolving profession: charting new careers in the insurance claims community’, our claims community board members will be speaking to colleagues about their roles and how they got into them. In this episode of the podcast, Will Quibell CII Claims Community Board Member will be interviewing Lee Hourahine, Household Procurement Operations Manager at Admiral.

In this episode of the podcast, we are discussing the initiatives, programmes, and tools from the CII and PFS to help people with their career development.  We're joined by George Tsounias, Education Programme Manager, Claire Bishop, Career Partner Manager, and Ian Simons, Content and Capabilities Director at the CII.

In this episode of the podcast, we are discussing the resources the CII and PFS have developed to support members in relation to the FCA’s Consumer Duty. We are joined by Vanessa Riboloni, Customer Insight Manager, and Ian Simons, Content and Capabilities Director at the CII.

In this episode of the podcast, we are discussing theme 6 of the CII’s new 5-year Strategic plan, Sustainable Institute. We are joined by Alan Vallance, Chief Executive of the CII, and Trevor Edwards, Finance Director at the CII.

In this episode of the podcast, we are discussing the latest findings from the CII’s Public trust index, a survey conducted by the CII to measure the levels of trust that the public and SME’s have in the insurance profession. We are joined by Matt Connell, Director of Policy and Public Affairs at the CII, and William Quibell, Head of Supply Chain & Admiral Loss Adjusting Services, for Admiral Grou...

In this episode of the podcast, we are discussing theme 5 of the CII’s new 5-year Strategic plan, Digital First.  We are joined by the CII’s Mathew Mallett, Chief Digital and Information Officer, and Gaenor Jones, Regional Director for the Middle East and Africa.

In this episode of the podcast, we are discussing the work of The Insurance Charities, which has been providing support for current and former insurance employees and their dependants in the UK and Ireland since 1902. We are joined by the organisation’s Chairman, Josh Brekenfeld.

In this episode of the podcast, we are discussing theme 4 of the CII’s new 5-year Strategic plan, World Class Learning. We are joined by Nicola Mellor, Qualifications Director and Ian Simons, Content and Capabilities Director at the CII.