The Jason & Scot Show - E-Commerce And Retail News

EP072 - RetailDIVE Editor Jason Ankeny Jason Ankeny  is the Editor at RetailDIVE . RetailDIVE is a daily e-newsletter focused on the retail industry, offering industry news and original analysis, and is one of Jason & Scots favorite industry news sources.  Jason is on Twitter as @jankenydive and can be reached via e-mail at jankeny@industrydive.com.   Jason sat down for an interview live from the...

EP071 - News Update, Amazon, Walmart, & Dept Stores Trip Reports Razorfish Tech Summit - YouTube video Seattle - Jason visits Amazon Go , and B8ta stores Toronto - AdWeek FFWD 2017 Amazon News Amazon Earning Call -  Prime Estimates 60m subscriptions, First party sales grew 19%, Third Party Marketplace sales grew 43%, FBA is now 55% of all sales, Amazon Ad sales grew 73% to $2.95B. Amazon video con...

EP070 - Bonobos, Chief Experience Officer Dominique Essig Dominique Essig is the Chief Experience Officer at Bonobos . Bonobos is a men's apparel retailer that sells direct to consumer through their E-Commerce site, and a chain of company owned GuideShops that deliver an innovative retail experience but do not stock inventory.  Bonobos Co-Founder Andy Dunn coined the phase Digitally Native Vertica...

Jerry Hum  is a Cofounder & CEO at Touch of Modern . Touch of Modern is a members-only ecommerce website and app focused on selling lifestyle products, fashion, and accessories to men. The company is based in San Francisco, California and was launched in March 2012..  Jerry sat down for an interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our  facebo...

EP068 - Deloitte Chief Retail Innovation Officer, Kasey Lobaugh Kasey Lobaugh  is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP.  You can follow him on twitter at @klobaugh .  Kasey and his team publish some of the most useful research in the industry including The New Digital Divide  which helps quantify the effect of digital on in-store purchases, and the Deloitte Re...

EP067 - Recode's Jason Del Rey Jason Del Rey  is the Senior Editor covering Commerce and Payments at Recode .  You can follow him on twitter at @DelRey .  He hosts the # CodeCommerce series of events, the next one of which is in Las Vegas on March 20th. He's always looking for new scoops in the commerce industry at  jason@recode.net .  Jason sat down for a interview live from the NRF Big Show, and...

EP066 - Scott Silverman Scott Silverman is a principal at Scott Silverman Associates and Scott is also co-founder of the Global Ecommerce Leaders Forum .  On top of that, he also advises several startups in the e-commerce arena.  Scott is one of the inventors of the term CyberMonday.  Scott is also a former Executive Director and board member of shop.org. Don't forget to like our  facebook page, a...

EP065 - CES 2017 Recap CES  is the largest trade show in the US with 175,000 attending in 2017.  The show has become a major PR and Trend Spotting event for marketers across many industry.  In this episode we recap the booths that are relevant to commerce practitioners including Intel, Qualcomm, Alibaba, Samsung and Mastercard).  We discuss, Amazon Alexa, which won the show by being embedded in ov...

EP064 - 2017 Predictions & 2016 Review 2017 Commerce Predictions Jason Retailers truly embrace Omni-channel  (Attribution/Inventory/promotion/pricing) A/I - Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experiences Personalization - to eliminate friction, not drive new demand.  Data integration not some new product or touchpoint L...

Scott Morey  is the EVP of GGP, one of the largest mall operators in the US.  We spoke with Scott about a Mallageddon, Omni-Channel, Millennial shoppers, and the future of Malls. Selected links: ICSC Mall Data Recommended book: Experience Economy by Joe Pine OpinionLabs survey of Millennial shoppers Deliv on-demand delivery service that Scott mentioned Don't forget to like our  facebook page, and...

EP062 - Deep Dive Amazon-Go Store concept On Monday 12/5/16, Amazon surprised the industry by debuting a new retail concept called Amazon Go.  The 1800 square foot brick and mortar convince store's most notable feature is that it requires no checkout.  Just put your items in your shopping bag and walk out of the store when you are done.  Payment is handled implicitly (similar to paying for an Uber...

EP061 - Cyber 5 Holiday Recap 2016 Thanksgiving: Thanksgiving generated $1.93 billion in e-commerce sales (Adobe) Thanksgiving e-commerce sales from Desktop was up 17%  (Comscore) Macys was open on Thanksgiving, and had 16,000 people waiting to get in to it's flagship Harrod Square store Target & Kohls set e-commerce sales records for Thanksgiving day BestBuy experienced stability problems with it...

EP060 - Holiday Preview w/ Adobe's Tamara Gaffney Tamara Gaffney is the Principal Analyst and Director for Adobe Digital Insights (ADI).  ADI aggregates data from all of adobe's products and customers, and is able to provide insight about various markets.  In particular, Adobe Analytics (formerly Omniture) is used by over  5400 e-commerce sites, representing 55m skus, and tracking $7.50 out of eve...

EP059 - Double11 Recap with Andrea Wasserman Double11 (aka 11.11 or Singles Day) is the largest online shopping day in the world.  A shopping holiday largely invented by Alibaba.  This year Double11 generated $17.8B US GMV in sales (32% YoY growth).  82% of that GMV was via mobile devices.  It took 5 minutes to generate the first $1B in sales, with a peak order volume of 175,000 orders/second.  Ca...

EP058 - Puma VP of E-commerce, Chris Hardisty Chris Hardisty is the VP of E-Commerce for Puma.  We spoke with Chris about the history of Puma, the challenges of being a sales Chanel and the Brand Ambassador, Amazon, Demandware, and their state of the art fulfillment center leveraging the Autostore picking system. Don't forget to like our  facebook page, and if you enjoyed this episode please write...

EP057 - CDW VP and GM of E-Commerce, John Seebeck John Seebeck  is the GM of E-Commerce for CDW.  We spoke with John about his B2C e-commerce background (Crate & Barrel) and the unique B2B challenges and opportunities for a firm like CDW.  We spoke at the Shop.org digital summit 2016. Don't forget to like our  facebook page, and if you enjoyed this episode please write us a review on itunes. Episo...

EP056 - Steve Madden, President of E-Commerce Mark Friedman Mark Friedman  is the President of E-Commerce for Steve Madden.  We spoke with Mark about challenges of being both a brand and a direct to consumer operation. Don't forget to like our  facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 56 of the Jason & Scot show was recorded on Thursday October 27,...

EP055 - Uncommon Goods, CEO David Bolotsky David Bolotsky is the founder and CEO of Uncommon Goods .  We spoke with David about being a pure-play e-commerce site, and balancing business objectives with social values from the Shop.org digital summit 2016. Don't forget to like our  facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 55 of the Jason & Scot show...

EP054 - Amazon Q3 Results, Money2020, IBM World of Watson Episode 54 is a  news update: Amazon Amazon Q3 Earnings Call Rumor Amazon could open 2000 grocery stores Amazon capturing lower income shoppers Amazon Fresh expanded to Chicago and Dallas Cowen and Company: 50% of US Households could have Amazon Prime Trade Shows Money2020 IBM World of Watson Replay of sessions Watson API's Other News Custo...

Episode 53 is a  news update: New York Retail Harry's Corner Barber Shop Google Pop-Up Apple Shop-in-Shop at Macy's Amazon Prime study from  Cowen (49m in US prime members, generating $143b in value) Music Unlimited Pocket-sized drone patent 20% increase in seasonal workers Grocery drive-up General Availability of Dash Apple suit claims 90% "genuine" apple product on Amazon is counterfeit EBay ear...

EP052 - Talbots, SVP Ecommerce Rob Schmults Rob Schmults is the SVP of eCommerce and CRM at Talbots,  Rob is also the chairman of the NRF Digital Council .  We spoke with Rob about the state of e-commerce and omni-channel  from the Shop.org digital summit 2016. Don't forget to like our  facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 52 of the Jason & Sco...

EP051 - Facebook's retail team members Nicolas Franchet & Maz Sharafi Nicolas Franchet  is the Global Director of the E-Commerce and Retail at Facebook, and Maz Sharafi  is the Director of Monetization at Facebook.  We spoke with Nicolas and Moz about all thinks Facebook, including which products in the Facebook ecosystem offer the most benefit for retailers, and how Facebook is evolving to serve...

EP050 - Guests Mark Lavelle CEO, and Peter Sheldon VP Strategy at Magento Commerce Mark Lavelle , CEO, and Peter Sheldon VP Strategy at Magento Commerce.  Magento is one of the most popular e-commerce platforms in the world, and after being owned by E-Bay for several years, was recently spun out as a separate entity.  We spoke with Mark & Peter about the current status and future plans for Magento...

EP049 - Guest Milton Pappas, SVP Digital Marketing at HBC Digital Digital Milton Pappas , SVP Digital Marketing at HBC Digital.  The Hudson Bay Company (HBC), founded in 1670, is the oldest continuously operating business in North America.  Today their brands include Saks Fifth Ave, Hudson's Bay, Lord & Taylor, Galeria Kaufhof, Gilt Group, and others. We spoke with Milton from the trade show floor...

EP048 - Guest Brad Brown, SVP Digital Retail at REI Brad Brown is the SVP of Digital Retail at REI. We spoke with Brad from the trade show floor at the Shop.org digital summit 2016. Don't forget to like our  facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 48 of the Jason & Scot show was recorded on Tuesday September 27, 2016 . http://retailgeek.com/podcas...