The ISO Show

Sustainability has become one of the main focal points for businesses to address in the last few years, and for good reason! We're already seeing the devastating effects of simply doing nothing in the form of more extreme weather, occurring much more frequently in areas not equip to handle it.  To encourage action from businesses, we're seeing more public and private sector contracts include a ten...

Last week we gave you an introduction to ISO 20000, the Service Management Standard. As a refresher, the aim of the standard is to provide a framework for an effective end-to-end service management system which encompasses the entire lifecycle of a service from concept and design, through to service removal and end-of-life. It's best adopted by businesses who provide a service, particularly those...

Often seen as the poor cousin to ISO 9001, ISO 20000 Service Management largely gets ignored in favor of the more popular Quality Management Standard. To be fair, it's title may have done it a disservice in the past. Being known as the IT Service Management Standard prior to 2018, it was often perceived as only applicable to IT service providers, when in actuality it could be adopted by any busine...

One of the most crucial steps to gaining your ISO certification is the completion of a Stage 1 and Stage 2 assessment, conducted by an accredited Certification Body. A quick reminder - your certification doesn't mean much if you haven't received certification from an accredited Certification Body – so make sure you do your research! Businesses going through their final Assessments to gain ISO cert...

If you are going for certification, or currently manage a certified ISO Management System, then you should also be aware of ISO 17021 ahead of any Assessments or Surveillance audits conducted by an accredited Certification Body. ISO 17021 sets out requirements for bodies providing audit and certification of management systems. It ensures that Certification Bodies provide a reliable assessment of c...

One of the most common reasons why businesses look to achieve certification is because a client or prospective client is demanding it.   Questions are often asked in tenders such as do you have an Environmental policy? A complaints procedure? Data privacy controls? And of course do you have ISO 9001 (the quality standard)? Or ISO 14001 (the Environmental Management Standard)? These answers accrue...

Quality and environmental management are top priorities for many organisations, backed up by the increasing number of ISO 9001 and ISO 14001 certificates being issued every year. Aside from being a popular requirement on tenders, ISO 9001 and ISO 14001 provide a robust framework for businesses to ensure they follow Best Practice, enhance their businesses performance and put measures in place to re...

The UK events industry accounts for 35% of the UK visitor economy and is estimated to be worth £42 billion, yet it is still incredibly wasteful, with 68% of waste going directly to landfill. Haymarket Media Group is a global media data and information company, who offer a wide range of digital print, tech and live event services. Haymarket UK had been certified to ISO 14001 (Environmental Manageme...

Energy Management can be a tricky topic to approach depending on your industry. There are a lot of factors that need to be considered to ensure that you are accurately monitoring and measuring your energy consumption. Thankfully ISO 50001, the Standard for Energy Management, does provide a lot of useful guidance to help you get started. As a reminder, ISO 50001 can help your business to continuall...

There are a lot of tedious tasks that we put off, or would rather just not do! Often, these types of tasks don't take too long, but can cause delays if not completed. If you find yourself battling with this, it may be time to ask: Where could you save 10 minutes a day? That's the exact question Lorna Leonard, Managing Director of Leonard Business Services, asked her team at the start of 2023. Focu...

We're already seeing the devastating effects of failing to maintain global warming at the 1.5 degrees, as pledged in the 2015 Paris Climate Agreement. In order to get this back on track we all need to consider our current energy consumption. So, what can businesses do to manage their impact? That's where ISO 50001, the Standard for Energy Management, comes in! ISO 50001 can help your business to c...

We sadly often see Management Systems fade into the background following successful certification. When this happens, it can stagnate and cease to be a driving force for continual Improvement within the business. So, what can you do to reinvigorate interest? That's where the Engagement Amplifier Gameplan comes in! This Gameplan was created by today's guest, Sarah Ball, an isologist here at Blackmo...

When a Management System is first implemented, there is often a spotlight being cast on it's importance to the business and everyone's roles in relation to it. However, we often see this buzz quickly fall off, letting the Management System fade into the background. When this happens, it can stagnate and cease to be a driving force for continual Improvement within the business. So what can you do t...

With a growing number of threats and risks facing businesses every day, it's never been more crucial to have a proper system in place to mitigate and manage issues when they crop up. A variety of ISO Standards can help businesses to do just that! And we're seeing an ever-increasing trend of requests for Integrated Management Systems, which combine multiple ISO certifications to cover every aspect...

Anyone whose been involved in the implementation or maintenance of an ISO Management System will know it's not a small feat. There's a lot of time and teamwork involved in getting a system in place for certification, so it's definitely a cause for celebration when you finally do get that certificate at the end! But what can you do with that? A lot of companies will get an ISO certification as a ne...

The Energy Savings Opportunity Scheme (ESOS) is a legal requirement for organisations of a certain size or value. The scheme is designed to make companies look at how they use energy with a view to improving performance.   If your organisation qualifies for ESOS, you have until December 5 th to comply or complete your phase 3 reporting. Over the last few episodes we've explored two routes to compl...

The Energy Savings Opportunity Scheme (ESOS) is a legal requirement for organisations of a certain size or value. The scheme is designed to make companies look at how they use energy with a view to improving performance.   If your organisation qualifies for ESOS, you have until December 5 th to comply or complete your phase 3 reporting. Last week Mel explained the Energy Audits route to compliance...

The Energy Savings Opportunity Scheme  (ESOS) is a legal requirement for organisations of a certain size or value. The scheme is designed to make companies look at how they use energy with a view to improving performance.   If your organisation qualifies for ESOS, you have until December 5 th to comply or complete your phase 3 reporting. Over the next few weeks, we will focus on how you can comply...

Sustainability should be a top priority for any business going into 2023. The last few years' worth of extreme weather have proven that action needs to be taken now to protect our future. But where do you start? While there are a lot of great ideas out there, it's becoming increasingly clear that a standardised approach is needed to keep everything on track. Which is where ISO Standards come into...

With the pandemic being the driving force behind more remote working than ever before, health and safety professionals are becoming increasingly tech-savvy.   All evidence points to them increasing their reliance on Software as a Service (SaaS) solutions to keep on top of H&S compliance and the ever-changing risks that are presenting themselves to businesses the world over. Companies such as Riske...

To keep global warming to no more than 1.5°C   – as called for in the Paris Agreement – emissions need to be reduced by 45% by 2030 and reach net zero by 2050. Many businesses are already making great strides to reduce their Impact, and while you can reduce, achieving true carbon neutrality will involve offsetting a certain amount of emissions. Treeconomy are one of the few companies in the UK tha...

Anyone with a current ISO 27001:2013 certificate will be required to update and add certain elements in their existing Information Security Management System to ensure compliance to ISO 27001:2022 ahead of the October 2025 deadline. Over the past few weeks, our mini-series has covered the fundamental changes to the Standard, along with tips on how to plan and Implement the required updates. Join M...

The updated ISO 27001:2022 has had several changes, including the addition of 11 completely new controls and the merging of 56 other controls into 24 newly titled controls.   These changes mean that anyone with a current ISO 27001:2013 certificate will be required to update and add certain elements in their existing Information Security Management System to ensure compliance to ISO 27001:2022 ahea...

ISO 27001 2022 is here, which means it's time to start thinking about starting the transition process. While the deadline is set at December 2025, we recommend making a start on planning now! If this is all news to you, check out our previous three episodes, where we reviewed all the major changes to ISO 27001, including clause updates and the 11 completely new controls added. Join Mel this week a...

ISO 27001, The Information Security Standard, was updated in October 2022. While there is a 2-year grace period for transition, we would urge everyone to make a start on implementing the changes to ensure you are compliant with latest best practice standards. Over the last two episodes, we've gone over the key changes and explored the specific clause updates in more detail. As mentioned in the fir...