The Inventory Professional

Keys are a vital component of property management, as, well let's face it, you can't (usually) get into the property without them! Join Sián as she talks with Tim and Philip from Keyzapp about whether there is a better way to ease our ongoing pain both as suppliers, contractors and agents. We discuss the solutions that are available and why the industry seems unwilling to embrace a better way of m...

In this podcast John shares his insights and experience gained over 30 years of working in the building industry.  He explains how his management of disillusioned customers and dealing with build issues led him to start his company that specifically deals with snagging reports. Sián asks what the differences are between an inventory and snagging report and is quite surprised with the answer! Did y...

In this episode we catch up over the last few months - what's happened and what is coming next!  Melissa and I talk about potential increases in fuel bills and what action can be taken from a management angle with regards to interim inspections and beyond.  Maintenance is going to be key to extended tenancies as some tenants are not letting agents / the landlord know that there are issues at the p...

Sián and Melissa discuss the 5 key considerations when looking for and recruiting great clerks: Recruitment - Do you know what you want from the candidate in terns of skill, knowledge and experience?   The Role - Are your expectations of a quality clerk realistic? CV's - Are they useful or do they only tell half the story? The Interview - Are online interviews the new norm? Reference Checks - Is i...

Lead by co-host Kristjan ; Co-Founder at base property specialists & The Depositary, we talk about the inventory process, the technical elements that make up a good tenancy and why they are so important The live session was recorded on Facebook; you can see and hear the full video here : For details about how the lettings industry can engage and support Agents Here To Help; an open community o...

We discuss Ome’s approach to offering an alternative monthly subscription for the deposit and their new helpline that supports tenants including their mental health which is proving vital during the pandemic and is open to any tenant who downloads their app regardless of membership. With the average deposit currently around £1,299 (without all the other costs associated with moving) Matthew and Si...

In support of the NSPCC; InventoryBase Academy has launched the InventoryBase Academy NSPCC Safeguarding Awareness Course . Aimed at all property professionals; the course revolves around the information and guidance of the NSPCC in how to spot emerging safeguarding concerns, including potential neglect or abuse in the home. With guest host Saira Bashir; Senior Consultant - Consultancy Service; NS...

Sián looks at how Zoom can add value for inventory clerks looking to increase service options during the lockdown; Anthony explains how his inventory experience has helped him forge a new role in property management and both discuss the benefits of good communication and how quality reports will help letting agents in Northern / Ireland. Do you have a topic you want to talk about? Email sian@inven...

Sián explains how tenant pre tenant check out notes can help support the adjudication process should there be a deposit dispute, Melissa asks if interim property inspections should be completed by the tenant during the pandemic and they both agree that the internet is extremely busy!! Do you have a topic you want to talk about? Email sian@inventorybase.com #stayathome #protecttheNHS #savelives NHS...

David discusses why 'customer success' is key in getting the basics right. How the UK and SA mirror and differ in how our housing sectors are relegated. And Sián and David both recognise the importance in providing support during these turbulent times and that there is light at the end. Do you have a topic you want to talk about? Email sian@inventorybase.com #stayathome #protecttheNHS #savelives N...

With guest Ewan Dixon from Cherry Tree inventories; we mull over the most recent government measures to combat the pandemic and the immediate impact they have had on inventory providers. We also look at how to manage the pressure of saying no to clients; how to keep motivated and focused on our health and mental well-being and most importantly; staying safe. NB: Please excuse some of the quality o...

We are in unchartered waters and the virus and impact on inventory clerks and the supplier industry has the potential to be far reaching. But rather than just regurgitate the day news stories and infections totals from across the globe; Sián and Melissa are looking at what positive steps inventory clerks can take to manage the impact on their business. We have also added links to helpful blogs, Go...

Do you have a topic you want to talk about? Email sian@inventorybase.com #stayathome #protecttheNHS #savelives NHS - 111.nhs.uk/covid-19 www.gov.uk - www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response InventoryBase - inventorybase.co.uk/blog/corona-virus-covid-19-advice-and-guidance-for-property-professionals/ InventoryBase Academy - academy.inventorybase.com/blog/203...

Siân describes finding dog hair in the oven; Melissa recounts her move into inventory reports and they both talk about why the inventory profession is one to be proud of. Do you have a topic you want to talk about? Email sian@inventorybase.com  #stayathome #protecttheNHS #savelives NHS -  111.nhs.uk/covid-19 www.gov.uk -  www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-resp...