The Intelligence Age

FULL SHOW NOTES https://podcast.nz365guy.com/19 Doing Dynamics 365 Recruitment right Profile of a great candidate Core roles in a Dynamics 365 delivery team Engaging with recruiters Poaching of staff Choosing candidates Onboarding new people into the teams’ culture How to stop top long-term talent leaving Testing for attitude and team fit Dynamics 365 skill-testing candidates Microsoft Certificati...

FULL SHOW NOTES https://podcast.nz365guy.com/18 Dynamics 365 Administrator at Ford Day in a life of a Dynamics Administrator The roles and responsibilities and culture on a Dynamics 365 team Vendor and Partner engagement How to motivate a team Microsoft as a vendor Working with Microsoft Partners Hallmarks of an outstanding Microsoft Partner Dynamics 365 Community Addressing gender balance in the...

FULL SHOW NOTES https://podcast.nz365guy.com/17 Bringing craftsmanship to the CRM trade What is Presales for Dynamics 365 Getting training for a presales role The toughest element of working in presales Demonstrating the capabilities of Dynamics 365 to a customer Creating Demo’s Maintaining your demo environments Best practice for your demo environments Relationships between Presales and Sales Har...

FULL SHOW NOTES https://podcast.nz365guy.com/16 The difference in selling business application software to infrastructure software Customer characteristics (IT or business) Changes in recent years in the way customers are acquiring Dynamics 365 The typical timeframe to sell Dynamics Customer engagement process in the Dynamics sale Customer engagement post-sale Typical stakeholders in a Dynamics sa...

FULL SHOW NOTES https://podcast.nz365guy.com/15 General Data Protection Regulation (GDPR) Layperson's view of GDPR What is GDPR? Who is affected by the new regulation? Microsoft Dynamics 365 Partners and GDPR Microsoft and GDPR Dynamics 365 consultants and the effect GDPR will have on their roles GDPR and Geography for all those outside the EU GDPR and the current Dynamics platform Marketing,...

FULL SHOW NOTES https://podcast.nz365guy.com/14 Microsoft Business Applications in 2018 Leading a 5000+ strong team at Microsoft Challenges of leading a large team Manage competing priorities The long-term future for on-premise Leverage the power of Office365 and Azure for on-premise Enterprise Microsoft Flow PowerApps Common Data Services (CDS) Customer focus for development Microsoft Business Ap...

FULL SHOW NOTES https://podcast.nz365guy.com/13 Can Digital Transformation help Microsoft partners win more business? Type of skills a partner needs if they want to engage customers in their Digital Transformation journey Training programs on Digital Transformation for partners Typical engagement types for Digital Transformation Key stakeholders that need to be involved for it to meet the objectiv...

FULL SHOW NOTES https://podcast.nz365guy.com/12 The two parts of Digital Transformation What is Digital Transformation in a practical sense Why should organisations care about Digital Transformation? What is hype and what is the reality with Digital Transformation What problems does Digital Transformation solve? How to sort through the hype of Digital Transformation What tools are there out there...

FULL SHOW NOTES https://podcast.nz365guy.com/11 Journey to Product Owner based on Dynamics 365 Product Leadership Product owner of MMS built on the Dynamics 365 platform Challenges with being a product owner How is the product sold and marketed? How to future-proof your product when technology is always changing Quality control Roadmap Planning Creating and managing what goes into the roadmap How...

FULL SHOW NOTES https://podcast.nz365guy.com/10 What are user adoption and change management? Faris Alkhaldy asks “What is it? And what is it all about?” The role of formal adoption methodologies such as Prosci Formal training programs available Why is adoption still such a common problem or complaint with CRM Janet Robb asks “ What is the cost to a project where user adoption fails?” Common mista...

FULL SHOW NOTES https://podcast.nz365guy.com/9 Overview of the different methodologies used in Dynamics 365 Implementations Using Agile on Dynamics 365 Projects Community Question: How do you decide the right methodology for the implementation? Agile/Waterfall/Hybrid. – Andre Margono Community Question: Implementation approaches for version upgrades? (E.g. like for like and enhancements)? – Andrew...

FULL SHOW NOTES https://podcast.nz365guy.com/8 Mergers and acquisitions. Tectura –>Acquired by UXC Eclipse –>Acquired by CSC –>CSC Merged with HPE to create DXC acquired Tribridge Recommendations for people finding themselves in a company that has been acquired Advice for men and women with regards to addressing equality and unconscious bias in the workplace The importance of People that...

FULL SHOW NOTES https://podcast.nz365guy.com/7 Jerry’s career so far and CRM Innovations Creating the right type of culture Relationship with Microsoft Leadership and Management Been an implementation partner and an ISV Microsoft AppSource Using 3rd party tools in the practice Microsoft community and the benefit to a Dynamics practice The biggest challenge as a business owner The future for Dynami...

FULL SHOW NOTES https://podcast.nz365guy.com/6 Johns Dynamics career Life post the sale of ClickDimensions Why he focused on Marketing with ClickDimensions Role of the ISV in Dynamics ecosystem Opportunities for ISV's with Dynamics Building blocks to becoming a successful ISV How to market an ISV Dynamics partners and the ISV Microsoft and the ISV Events and the ISV ISV competition from other...

FULL SHOW NOTES https://podcast.nz365guy.com/5 Lessons learned from successful Dynamics 365 projects Lessons learned from unsuccessful Dynamics 365 projects Customer Engagement best practice Turning around failed projects Picking up someone else’s failed project Dealing with difficult customers When the customer just wants to implement software to solve their business problems Handling scope creep...

FULL SHOW NOTES https://podcast.nz365guy.com/4 How can a partner create a great relationship with Microsoft? Who should a partner connect within Microsoft What frequency rhythms work Dynamics partner of the future How does a partner need to evolve? What new skills are needed What’s limiting Dynamics partners Partner mistakes Dynamics landscape and opportunities Difference between successful partne...

FULL SHOW NOTES https://podcast.nz365guy.com/3 In this interview with Jim, we discuss the Dynamics delivery team. Jim Sheehan is a partner and executive of PowerObjects based in Minneapolis Minnesota. Jim has been with PowerObjects since July 2001 and has over 18 years of management experience in the financial and IT industries. He has directed PowerObjects down the path to becoming a top-performi...

FULL SHOW NOTES https://podcast.nz365guy.com/2 Chuck Ingram has been at Tribridge for 4 years where he currently serves the CRM practice as Senior Director. The practice has seen nearly 4x growth during those 4 years while increasing quality and customer satisfaction. He started working with Microsoft CRM in its very earliest days while working at Microsoft where he worked for 9 years. He had a ch...

FULL SHOW NOTES https://podcast.nz365guy.com/1 Guus Krabbenborg is a seasoned professional who works with Microsoft partners to drive success, he has: Over 30 years experience in this business and over 15 years in Microsoft Dynamics Deep understanding of the marketing, sales, delivery and support of ERP and CRM solutions Good knowledge of Dynamics AX, CRM, NAV and Dynamics 365 Strong ‘out-of-the-b...