TOKY & Cline
The Intangible Brand
Welcome to The Intangible Brand , where we explore the connection between employee experience and client experience, and the hidden forces that make brands stick. Each episode offers practical insights and inspiration for building a brand people are proud to work for — and eager to work with. The Intangible Brand is brought to you by Cline and TOKY . Say hello@theintangiblebrand.com
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TOKY & Cline
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Latest episode
Jul 1, 2026
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Episodes
Ep 4 – The Truth About CX in Professional Services | Tim Asimos 05.08.2025 52:14
Watch this episode on YouTube Are you measuring client experience (CX) in a way that actually reflects reality, or just relying on outdated metrics? In this episode, T im Asimos, Head of Growth at Client Savvy, A ClearlyRated Company , explores what professional service firms get wrong about CX and how to build a client-centric culture that actually drives growth. In this Episode How CX is gaining...
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