The Insurance Podcast

Legacy insurance technology is costly and debatably efficient but there is more and more talk about the hidden fees that come with accessing your data. Sherif Gemayel, founder of Trufla Technology shares some thoughts on what he calls "Tech Tariffs". In this episode: What the true cost of operation is for many brokers and agents Why you are paying a fee for a non-revenue generating action How tech...

Data is still the principal currency for insurance businesses but as more try to leverage the value of their data for modernization and AI adoption, what issues do they face? Mike Allee, President of Universal Conversion Technologies , shares what organizations need to consider for their future. In this episode: Why understanding your data before embarking on modernization is key to success The im...

Insurance brokers and agents are always looking for efficiencies and QuickFacts might be the one insuretech startup that delivers right away. The founders, Jeff and Christy Barsalou share their story and lessons as a startup, how to grow and how stepping away from the broker world was key to being better for their target market. In this episode: How a startup mentality works and lessons learned Wh...

Selling insurance easily is a challenge that is slowly being solved but not easily. Angela Sethi, CEO and co-founder of Mangopolicy, believes the solution is not that far off: In this episode: How existing technology can power insurance sales without headaches Why brokers and agents need to look at insurance sales differently for future success The importance of brokers working to develop products...

CAT event and losses are never a good story but the insurance industry is coming together to look at the future and how to address the problems CAT losses cause. In this episode: Why parametric insurance solutions align with CAT events How building codes need to consider variations in climate across regions The technology and people driving efficiency for claims settlement and adjusting How insura...

AI is all the rage but now we have an insurance wholesaler, Flow Specialty, deploying AI Agents into the workflow and broker experience. CEO and Co-founder Sivan Iram explains how the value of using AI powered agents will help brokers and agents accelerate their customer journey in the SME segment. In this episode: Why the specialty market is increasingly using algorithmic underwriting How the abi...

In part 2 of our interviews at NICC 2024 we look at thoughts from leaders who shared perspectives on what will affect insurance when it comes to global positioning, data, technology, and joint purpose. This collection of thoughts taps into a statement around geopolitical issues to start and then moves to how so many across insurance are looking to position for the future. In this episode: Thoughts...

CAT losses are more than a tragedy, they are a real event that the insurance industry has to address but there are many layers to the challenge. During our interviews at NICC we heard from Peter Routledge, Ceyleste Power, Paddy Jago, Paul Kovacs, Matt Godsoe, and Bob Fitzgerald on many subjects but the complexity of CAT losses was front of mind. In this episode: Why CAT losses need to be looked at...

Recent fires and a record breaking summer of CAT losses has the insurance industry nearing turmoil when it comes to understanding when CAT losses will occur, where, and how impactful they will be. Laura Twidle CEO and Caroline Floyd of CAT IQ sat down to talk about the summer of CAT losses and what to expect at the upcoming CAT IQ Connect conference in Toronto Feb 4th-5th in Toronto. In this episo...

Guidewire Connections is not just an average conference, it's a showcase for insurers, partners, and anyone else who wants to understand what one of the largest insurance software platforms/ecosystems is building for the future of insurance. The theme was Agility in Action and the message was clear, agile and responsive entities within the insurance industry will find longterm success. It's eye-op...

2024 was once again a transformative year for The Insurance Podcast. We were at more events than ever, we met more people than we can remember and produced more content including videos from some of our events and interviews. In this episode: A review of the year by the hosts Favorite people we met and talked to Interview quotes that all seem to align to where the industry is going and how to get...

Captive insurance used to live in a secret place under mysterious conditions but that's changing. As regions such as Cayman offer unique expertise and financial opportunities, a solution to many of hte P&C industry's challenges could be on the horizon. In this episode: The role CIMA (Cayman Islands Monetary Authority) provides for consumer and insurance protection Why Cayman is a safe place of...

Our final installment from Insuretech Connect in Las Vegas begins with a look at where things were five years ago to how the endangered species of agents and brokers are now commanding attention and respect. In this episode: How the venture funding world looks at insurance and technology now compared to 2019 Why climate change is affecting business models for insurance and claims The importance of...

In our second episode from Insuretech Connect we bring C-suite execs from Neuralmetrics , Optalitix, Carpe Data , & Novidea to show the route between data usage from risk and product through to distribution and delivering insights on the products sold. In this episode: Why the deployment of automated data assistants will help improve underwriting How to take unstructured data and make it conne...

There's a theme to this episode and it revolves around data usage, how it's acquired, how it can be deployed and what can be learned from it. Featuring execs from Clara Analytics , Core Logic , Verisk and McKenzie intelligence Services In this episode: The importance of understanding all aspects of real estate transfers for building intelligence The cost of fraud and how it is being countered How...

Insuretech Connect is a lot of things, overwhelming being the most obvious description. However, within the vastness of the event lies some very smart people and interesting technology and strategies. We caught up with FOTP- (friend of the podcast) Nick Lamparelli on the last day and discussed what we learned, take aways and how this event has changed since we all first met there 5 years ago. In t...

Underwriting is the backbone of insurance and Will Harnett, Head of Business Strategy for Send Technology, drops some big thoughts on why there are still so many friction points in the ecosystem. In this episode: What a digital underwriting ecosystem should look like Why it's important to manage the flow through of meaningful data make it useful for underwritiers The power of Excel and its grip on...

Digital distribution is on every radar across the insurance industry but how to achieve it is not always apparent. Mylo CEO and Co-founder David Embry shares his views on a digital strategy that generates over 10,000 leads per month. In this episode: How embedded insurance grows leads and sales What a digital strategy for agents and brokers looks like How the Mylo platform can help independents gr...

It's never a dull moment in the insurance industry and that goes for social media too! We caught up with @insuranceagentmemes from Instagram fame to talk about how they find humor in the face of insurance adversity. In this episode: How real life experience drives humour Thoughts on challenges within the industry How content is created What drives the humor A satirists view on the insurance indust...

No one wants to think about the labyrinth of compliance and regulations that lie across the insurance industry but Laurie Lapalme and Marisa Coggin from Dentons do. In this episode: How government regs affect the industry The importance and nuances of multi-jurisdictional compliance Regulatory concerns with the use of innovative technology How to manage regulatory investigations Thoughts on MGA go...

Trufla's Amplify is an event that keeps getting bigger and while staying focussed it it's core purpose, empowering insurance agents and brokers with meaningful tech that compliments and extends the value of core systems. We caught up with Trufla founder, Sherif Gemayel during the IBABC trade show to discuss this year's event. In this episode: Here about the brokertech stackathon Speakers at the ev...

There are many conferences for insurance but few attract the diversity of insurance professionals like I nsuretech Connect Las Vegas. We spoke with Drake Slaikeu-Lawhead, Head of Growth for ITC, about the event this year and how they are also innovating to address the needs of industry. In the epsiode: The importance of developing specific content for Agents and Brokers How ITC brings the conferen...

As the commercial market cycle changes between hard and soft so does the underlying process of underwriting risk. Nicole Farely, VP Carrier Relations at Bold Penguin, brings her expertise and perspective on how agents, brokers and carriers will have to change to meet underwriting needs. In this episode: What is driving change in underwriting of commercial risks How agents and brokers can adapt and...

Kelly Melchor found her way into insurance like so many executives, but she also found a passion for leadership and empowering people. In a time of industry transformation, Kelly talks about her journey and the concerns she has for customer expectations amidst constant change. In this episode: The importance of leadership coaching Balancing technology needs with customer expectations How independe...

If you aren't following Pat West, @Hedgequote on X you're missing out, but now you can get a big sample of his insights and extensive knowledge. In this episode Why APIs are still important in the connectivity experience for agents and brokers Understanding the nuances of embedded insurance How to look at AI as a tool for the future and not a threat The data 'gatekeeping issue' within insurance Ch...