The Insurance Perspectives Podcast

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Heather Killian, Chief Operating Officer at Atkinson Insurance Agency, about her agency's experience using the Insurance Agent App. Heather discusses the agency's initial encounter with the platform and the benefits it provides, such as easy access to policy information and claims reporting. Takeaways Insur...

In this episode, Kenny Hendricks interviews Kiki Johnson, co-founder of Insurance Agent App, about their customer service platform. They explore the importance of data ownership as well as challenges faced by insurance agencies.   Takeaways Insurance Agent App delivers instant access to policy data and an excellent customer experience. The app extends the agency's services to 24/7 and provide...

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Mike Stansbury of Elite Insurance Solutions about their experience with mPowered IT. Mike discusses how mPowered IT provides efficient and effective IT support, allowing the agency to focus on serving clients and less on IT issues. Takeaways The compassion and expertise of the mPowered IT team are key benefits for El...

In this episode of the Insurance Perspectives podcast, Kenny Hendricks and John Mamon, CEO of mPowered IT, discuss mPowered IT's services and functions, origin story, and their focus on independent insurance agencies. They discuss the importance of customer service and the key differentiator of mPowered IT, which is providing an exceptional experience. Takeaways The key differentiator of mPow...

In this episode of the Insurance Perspectives podcast, Rahim Virani discusses the value that InsuredMine brings to Texan Insurance and how the agency appreciates their willingness to listen to customer feedback. Takeaways InsuredMine's integration with Hawksoft has been a game changer for Texan Insurance, allowing for seamless data transfer and automation. Rahim Virani emphasizes the importan...

In this episode of the Insurance Perspectives podcast, Tucker Hood discusses the importance of pipeline management and how it helps agencies improve efficiencies and understand where customers are at in their customer journey. Takeaways InsuredMine is a platform that provides pipeline management, marketing automation, and workflow automation for independent insurance agencies. The customizable asp...

In this episode of the Insurance Perspectives podcast, Donna Cowart of Cowart Insurance Agency talks about how ClientCircle brings value to her agency by breaking down agency goals into manageable tasks and improves communication with clients.  More information about Cowart Insurance Agency: https://www.cowartinsurance.com/ https://www.facebook.com/cowartinsurance https://www.instagram.com/cowarti...

In this episode of the Insurance Perspectives podcast, Torey Maerz discusses how ClientCircle can help an agency manage their online reputation, retention campaigns, and automated marketing. Learn more about ClientCircle: https://www.clientcircle.com/ https://www.facebook.com/ClientCircle https://www.instagram.com/client_circle/ To get in touch with today's guests, reach out to them via Linke...

In this episode, agency owners Pat Lamb and Brent Thurman share their perspectives on evaluating technology partners for insurance agencies. They discuss the importance of understanding agency needs, asking the right questions, and verifying the features and capabilities of potential partners. They also emphasize the need for agencies to take responsibility for their own data and to thoroughly eva...

In this episode, Kenny Hendricks interviews Emmanuel Osuyah, principal at Alpha Direct Agency, about their experience using ePayPolicy. Emmanuel shares how ePayPolicy has helped streamline their payment processing and reconciliation, saving them time and effort. He also highlights the peace of mind that comes with using ePayPolicy and the value it brings to their agency.  Takeaways ePayPolicy has...

On this episode of the Insurance Perspectives podcast, we sit down with Zac Franz to talk about how ePayPolicy is an insurance agent's one-stop shop for all things accounts payable and accounts receivable. Learn more about ePayPolicy: https://epaypolicy.com/ https://www.facebook.com/epaypolicy https://www.linkedin.com/company/epaypolicy/ To get in touch with today's guests, reach out to...

On this episode of the Insurance Perspectives podcast, we sit down with J.C. Wogomon to discuss how his agency utilizes the easy-to-use HawkSoft E-Signature™ (powered by Formstack Sign) platform to quickly and securely send documents for digital signature. Learn more about Catalyst Insurance Group: https://www.catalystinsgrp.com/ https://www.facebook.com/catalystinsgrp https://www.instagram.com/ca...

On this episode of the Insurance Perspectives podcast, we sit down with Zak Pines of Formstack to talk about how HawkSoft E-Signature™ (powered by Formstack Sign) helps agencies collect signatures for documents with ease. Learn more about Formstack: https://www.formstack.com/ https://www.hawksoft.com/agency-management-system/tour/esignature/ To get in touch with today's guests, reach out to t...

On this episode of the Insurance Perspectives podcast, we sit down with Kirk Chester of GRIT Insurance Group to talk about how Adapt  automates tedious busy work in his agency, allowing his agents to focus on more important tasks. More information about GRIT Insurance Group: https://gritinsurance.com/ https://www.facebook.com/Gritins/ To get in touch with today's guests, reach out to them via...

On this episode of The Insurance Perspectives podcast, we sit down with Jacob Simon of Adapt to talk about how Adapt automatically completes mundane tasks, freeing up your staff to focus on more important tasks. Learn more about Adapt : https://adaptinsurance.com/ https://www.linkedin.com/company/adapt-insurance/ To get in touch with today's guests, reach out to them via email: Jacob Simon (j...

On this episode of the Insurance Perspectives podcast, Kevin Panter of Kevin Panter Insurance talks about how MyArchway provides reliable IT support and assists his agency in attracting top talent. More information about Kevin Panter Insurance: https://www.kevinpanterinsurance.com/ https://www.facebook.com/KevinPanterInsurance/ To get in touch with today's guests, reach out to them via email:...

On this episode of The Insurance Perspectives podcast, we sit down with Brad Ruben of MyArchway to talk about the importance of cybersecurity in your insurance agency. Learn more about MyArchway : https://www.myarchway.com/ https://www.facebook.com/archwaycomputer https://twitter.com/ArchwayComputer To get in touch with today's guests, reach out to them via email: Brad Ruben (brad.ruben@myarc...

On this episode of The Insurance Perspectives podcast, Bob Graves of Graves Insurance Group discusses how GloveBox has given his an agency a simple way to communicate with clients that helps maximize his agency's efficiency. More information about Graves Insurance Group: https://gravesig.com/ https://www.facebook.com/GravesIG/ To get in touch with today's guests, reach out to them via em...

On this episode of The Insurance Perspectives podcast, Ryan Mathisen discusses how GloveBox empowers policyholders by giving them access to their insurance information through the easy-to-use GloveBox platform. Learn more about GloveBox: https://gloveboxapp.com/ https://www.facebook.com/gloveboxapp https://twitter.com/myglovebox To get in touch with today's guests, reach out to them via email...

On this episode of The Insurance Perspectives podcast, Rob Bowen of Patriotic Insurance Group talks about he uses DONNA to gain greater insight into his book of business. More information about Patriotic Insurance Group: https://patrioticinsurancegroup.com/ https://www.facebook.com/patrioticinsurancegroup https://www.instagram.com/patrioticinsurancegroup/ To get in touch with today's guests,...

On this episode of The Insurance Perspectives podcast, Thomas Mann from Aureus Analytics discusses how DONNA can help an independent agency leverage data to deliver a superior customer experience to their policyholders. Learn more about DONNA/Aureus Analytics: https://www.aureusanalytics.com/donna https://www.facebook.com/aureusanalytics/ https://twitter.com/DonnaforAgents To get in touch with tod...

On this episode of The Insurance Perspectives podcast, Kelly Endicott of K&M Insurance Agency out of Ohio discusses how ValChoice helps her agency be more efficient. Learn more more about ValChoice: https://www.valchoice.com/ https://www.facebook.com/ValChoice https://twitter.com/ValChoice To get in touch with today's guests, reach out to them via email: Kelly Endicott (kellye@johndawsoni...

On this episode of The Insurance Perspectives podcast, Dan Karr from ValChoice discusses how ValChoice is considered the, "Carfax of Insurance", and how they bring value to the independent insurance agent. Resources discussed in today's episode:  Re-Marketing and Book Roll Calculator - https://agent.valchoice.com/calculators/agency-calculator/ Policyholder Retention Calculator - htt...

Kenny Hendricks, Director of Partner Integrations and Host of The Insurance Perspectives podcast, welcomes you to this new podcast series brought to you by HawkSoft. Kenny will be facilitating discussions between HawkSoft Partners and an independent insurance agent who use their service. Join us as we have transparent conversations about technology partners to help agencies decide if the technolog...