The Insider Travel Report Podcast

Gwen Kozlowski, president of Exeter International, talks with James Shillinglaw of Insider Travel Report about how her company, which began as an Eastern Europe and Russia specialist, now delivers very different kind of luxury experience in many other European countries. For more information, visit www.exeterinternational.com .  All our Insider Travel Report video interviews are archived and avail...

Kerry Dyer, chief development officer for Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about how her Virtuoso-affiliated host agency develops its member advisors and turns them into some of the highest producers with the highest incomes in the business. Brownell is the oldest travel agency in America—and one of the most successful. For m...

David Harris, president of Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about how America’s oldest travel agency has updated its operations and continues to help its affiliated travel advisors achieve some of the highest incomes in the business. Harris, who came from outside the industry a little more than two years, also tells us why tr...

Nicola Butler, managing director and owner of NoteWorthy, talks with James Shillinglaw about how her boutique luxury travel company delivers unique and exquisite experiences in Britain that really can’t be duplicated. Butler is famed for creating trips that allow clients to see a very different kind of London and the rest of the country. For more information, visit www.noteworthy.co.uk .  All our...

Troy Haas, CEO of Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about his truly historic and innovative host agency, which dates from 1887. A founding member of Virtuoso, Brownell has remained a leader in an evolving travel industry—and its affiliated travel advisors continue to have some of the highest incomes in the business. For more i...

Mark Kansley, senior vice president of hotel operations for Norwegian Cruise Line, speaks with Alan Fine of Insider Travel Report aboard the new Norwegian Aqua about the ship’s expanded pool deck, enhanced atrium, upgraded cabins, multigenerational amenities, and entertainment, including “Revolution," a Prince tribute stage show. Kansley also discusses culinary additions including a Thai venue and...

Gail Walter, cruise director on Avalon's Artistry II, talks with James Shillinglaw of Insider Travel Report about all the tours and activities guests can experience on Avalon’s new Bordeaux River cruise. Walter details the sites, the sounds and, yes, the wine that guests can sample during visits to top Bordeaux vineyards. For more information, visit www.avalonwaterways.com and www.traveladvisorpor...

Nils Lindstad of Four Seasons Yachts gives James Shillinglaw of Insider Travel Report an update on the status of the eagerly anticipated Four Seasons I, which is now on track to launch on revenue voyages in January 2026. Lindstad, who is vice president-business development and sales excellence for Marc-Henry Cruise Holdings Ltd,, owner and joint operator of Four Seasons Yachts, says despite some m...

Nick Coward, cruise director on Tauck Savor, talks with James Shillinglaw of Insider Travel Report about how Tauck stages its Danube River experience in Austria, Slovakia and Germany. Coward reviews the ports, the tours and the experiences Tauck delivers on a modified upper Danube sailing. For more information, visit www.tauck.com .  All our Insider Travel Report video interviews are archived and...

Céline Bossanne, co-founder of Huttopia, and Amelia Brouhard, North American chief sales & marketing officer, talks with James Shillinglaw of Insider Travel Report about their unique company, which offers upscale (and commissionable) camping in tents and cabins across the great mountains and parks of the U.S., Canada and Europe. For more information, visit www.huttopia.com .  All our Insider T...

Capt. Dan Blanchard talks with James Shillinglaw, editor in chief of Insider Travel Report, about how he formed UnCruise Adventures, a U.S. flagged adventure cruise company that offers sailings in Alaska, Pacific Northwest, Hawaii, Costa Rica, and Mexico’s Sea of Cortez. Blanchard tells us how he built up UnCruise, how it as expanded into new regions, and what the experience is onboard his ships....

Top destination executives tell you about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer.  Alan Fine moderates the following panel: Johanna Gonzalez, leisure sales manager, Discover Puerto Rico, www.discoverpuertorico.com   Gregg Truman, head...

There’s a new kind of cruise emerging known as the Exploration cruise, where guests visit remote islands, out of the way countries, off-the-beaten path destinations. This panel examines all the non-polar cruises available in the market today and how to sell them. James Shillinglaw moderates the following panel: Nazli Del Mar Rodriguez, Marketing and Sales Manager, Australis, www.australis.com   Li...

Camille Olivere, chief sales officer for Globus family of brands, which includes Avalon Waterways, talks with James Shillinglaw of Insider Travel Report aboard the Avalon Artistry II about Avalon’s new Bordeaux river cruise. Olivere tells you how to sell this new itinerary, which includes magnificent city of Bordeaux itself and the famous vineyards of the region, where your clients can go biking,...

Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report on Avalon Artistry II, the rivership that Avalon uses for its brand new Bordeaux sailing. Hoffee details the ship andand the tours on this wonderful cruise that explores one of the great wine destinations in the world. For more information, visit www.avalonwaterways.com. All our Insider Travel Report v...

Shauna Reilly, director of sales and trade marketing for Tauck, talks with James Shillinglaw of Insider Travel Report onboard Tauck Savor on a Danube River cruise. Reilly suggests new ways you can better sell a Tauck river cruise, from the accommodations, the dining and (of course) the tours. For more information, visit www.tauck.com. All our Insider Travel Report video interviews are archived and...

Lee Haskell, chief commercial officer for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about his company’s recently completed season cruising the Gulf of Arabia. He also previews the season where Celestyal will sail two ships in the Aegean and Adriatic. For more Information, visit www.celestyal.com .  All our Insider Travel Report video interviews are archived and avail...

Arjun Sinsinwar, chief inspiration officer for Antara Boutique River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Vienna about what his company offers on the Ganges and other waterways of India. For more information, visit www.antaracruises.com .  All our Insider Travel Report video interviews are archived and available on our  Youtube channel  (y...

Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about how the company continues to build on its five decades-long legacy, where the old and new playbooks coexist and flourish, how it’s rethinking travel advisor engagement, bridging the talent gap, and future-proofing product. Visit www.classicvacations.com for details and where registered advisors c...

Marcus Leskover, executive vice president of Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo, where his new Amadeus Nova proved to be a hit among travel advisors attending the show. Vienna-based Amadeus is one of the oldest river cruise companies in the world, but it has some of the newest ships, including the new Nova and upcoming Amadeus...

Chris Austin, president-North America for Explora Journeys, talks with James Shillinglaw of Insider Travel Report about why this new luxury lifestyle brand is the ultimate hotel at sea as guests discover their Ocean State of Mind. For more information, visit explorajourneys.com/traveladvisors. All our Insider Travel Report video interviews are archived and available on our  Youtube channel  (youtu...

Marilyn Conroy, senior vice president-business development for Riviera Travel, formerly known in the U.S. as Riviera River Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s ASTA River Cruise Expo in Vienna. Conroy talks about Riviera’s rebranding and what the reaction has been from the trade. She also explains Riviera’s group and solo travel promotions as the company a...

Jen Halboth, CEO of Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Vienna about her luxury river cruise brand’s progress as it grows on the rivers of Europe. With three ships now, including the famed Riverside Mozart, Riverside is working to deliver the best luxury experience on the river. Halboth details the ships, the itineraries...

Top polar expedition cruise executives tell you what differentiates their cruise products and how to sell them to your clients. They detail the polar products, the target clients, and the trends in adventure and expedition travel. James Shillinglaw moderates the panel, which includes Kris Enderson, head of sales-North America, Aurora Expeditions; Carla Brake, senior director of sales, HX; and Toto...

Stuart Milan, president of North America for Riviera Travel, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo, held in Vienna earlier this month. Milan tells us how the newly rebranded Riviera Travel (formerly Riviera River Cruises) will now sell European river cruises, tours, hotels, transfers and much more through travel advisors in the U.S. and Canada, much as...