The Insider Travel Report Podcast

Jacki Marks, global head of trade brands at ALG Vacations, talks with James Shillinglaw of Insider Travel Report about how the Kindness Conference and Kindness Connection have evolved to foster advisor education, community giveback and deeper industry connections. She also shares why kindness has become a core pillar of ALGV's culture and how the movement is helping travel advisors grow their busi...

Russell Galbut, a top real estate developer and founder of Crescent Seas, talks with James Shillinglaw of Insider Travel Report about his new luxury residential cruise project aboard Oceania Insignia, one of the ships that will part of his company’s new fleet. Crescent Seas will offer residents the chance to cruise the world while staying in the suites they’ve purchased. For their part, travel adv...

David Herrera, president of Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about what’s to come at Great Stirrup Cay, the cruise line’s private island in the Bahamas. Herrera details the upcoming pier set to be completed by the end of the year, a new water park featuring a 28,000-square-foot pool, a kids’ areas, sports facilities and other amenities scheduled to debut by mid-...

Matan Lerner, the new general manager of the King David Hotel, talks with James Shillinglaw of Insider Travel Report about the most famous hotel in Jerusalem, Israel and arguably the Middle East. Lerner tells us how he rose quickly in the Dan Hotels group to take the top job overseeing the company’s crown jewel. He details the history of the King David and what he wants to do with the legacy he’s...

Leigh Barnes, president of the Americas for Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about his Australia-based adventure travel company’s strategic growth into the Americas, with the U.S. and Canada now considered its number one market. Intrepid now features a wide array of small group trips using all forms of transportation and going to some of the world’s most exoti...

Christine Duffy, president of Carnival Cruise Line, talks with James Shillinglaw of Insider Travel Report about Carnival’s Celebration Key, the cruise line’s newly opened $600 million private destination on Grand Bahama. With dedicated restaurants, bars, shopping, white-sand beaches and some of the largest fresh-water pools in the Caribbean & Bahamas, Celebration Key is ready to welcome your c...

Justin Barnette of South African Tourism talks with David Cogswell of Insider Travel Report about Africa’s Travel Indaba trade show and the country’s growing appeal to U.S. and Canadian travelers. Barnett highlights the value of travel advisors, the rise in repeat visitors, and how South Africa’s new “Come Find Your Joy” campaign promotes immersive, meaningful travel experiences. For more informat...

Briony Brookes of Cape Town Tourism talks with David Cogswell of Insider Travel Report about why the city is gaining popularity with American travelers and being named Time Out’s Best City to Visit. Brookes highlights Cape Town’s diversity, cultural experiences, repeat visitor appeal and the lasting connection many visitors feel with the city and its people. For more information, visit www.capetow...

Malinee Nitikasetsunthorn, executive director of the Americas region for the Tourism Authority of Thailand (TAT), talks with Jeanie Fang of Insider Travel Report about the Thailand Travel Mart Plus and its focus on connecting qualified Thai sellers with global buyers. Nitikasetsunthorn highlights sustainable tourism standards, B2B opportunities, hosted benefits for advisors and why travel professi...

Vichit Mukura, executive chef of Royal Osha in Bangkok, talks with Jeanie Fang of Insider Travel Report about Thai fine dining and the restaurant’s Michelin recognition. He also shares how Royal Osha became a film location for HBO’s The White Lotus and how it continues to attract global travelers. For more information, visit www.royalosha.com .  All our Insider Travel Report video interviews are a...

Frank Marini, president and CEO of Railbookers Group, is interviewed by James Shillinglaw of Insider Travel Report about his groundbreaking and innovative rail tour company. Marini reveals the secrets to how his company has grown so rapidly and so successfully, including the fact that all its staff are remote (there is no HQ). Marini has even written a fascinating book about his business strategy...

John Roberts, group director of sustainability and conservation at Minor Hotels, talks with Jeannie Fang of Insider Travel Report about the company’s elephant conservation work and broader sustainability efforts across its portfolio. Roberts explains initiatives like solar power, coral planting and anti-poaching programs, and how these efforts support local communities, protect wildlife and engage...

Captain Serena Melani, master of Explora II, talks with Michaela Guzy of Insider Travel Report about leading the luxury ship and her groundbreaking role as one of the few female captains in the cruise industry. Melani discusses her career journey, her approach to managing a diverse international crew and creating an intimate yacht-like guest experience. For more information, visit www.explorajourn...

David Tobin, CEO of Dream Escape, talks with Alan Fine of Insider Travel Report about creating tailor-made luxury journeys in the U.K. and Ireland, providing deep knowledge, exclusive experiences and end-to-end service for time-poor clients. Tobin also discusses Dream Escape’s 20th anniversary, its expansion into events and consultancy, and its commitment to working closely with travel advisors. F...

Captain Josef Husmann, captain of Sea Cloud Spirit, talks with Alan Fine of Insider Travel Report about how luxury sailing under actual cloth sails makes cruising more sustainable, adventurous and romantic. Husmann also describes the teamwork required on board and the importance of sailing traditions. For more information, visit www.seacloud.com .  All our Insider Travel Report video interviews ar...

Mario Naar, owner of Miami’s Chevre, chef Claudio Giordano and sommelier Nils Lackner, otherwise known as the "cheese” guy, the “fish” guy, and the "wine” guy, talk with Alan Fine of Insider Travel Report about how they lead a “cultivated journey” aboard Sea Cloud Spirit through Corsica and Sardinia. They share how Sea Cloud Spirit’s top-quality ingredients and immersive food and wine focus create...

Bob Bradley of The Pampered Cruiser, a Virtuoso agency, talks with Alan Fine of Insider Travel Report about why Sea Cloud Spirit is a perfect fit for Virtuoso advisors and their luxury clients seeking an intimate, all-inclusive sailing experience. Bradley highlights the ship’s romantic hand-raised sails, spacious staterooms with verandas, unique small-port itineraries, and onboard perks like fine...

Simon Mayle, event director for the ILTM North America luxury travel show, talks with James Shillinglaw of Insider Travel Report, about this year’s event, scheduled for Oct. 8-10 at the Baha Mar resort in the Bahamas. The event, which features more than 500 luxury buyers (advisors) and 500 luxury suppliers, will be co-located this year with the PROUD Experiences LGQBT+ show. Mayle tells us all abo...

Mario Naar, owner of Miami’s Chevre, chef Claudio Giordano, and sommelier Nils Lackner (the "cheese guy," "the fish guy," and the "wine guy") talk with Alan Fine of Insider Travel Report about leading a special “cultivated journey” aboard Sea Cloud Spirit through Corsica and Sardinia. They share how Sea Cloud Spirit’s top-quality ingredients and immersive food and wine focus create an unforgettabl...

Angie Licea, president of Global Travel Collection, talks with James Shillinglaw of Insider Travel Report about the debut of Arrive, the company’s new luxury advisor conference designed to replace Elevate. Licea shares how the event delivered curated one-on-one meetings, innovative engagement sessions, advisor and partner recognition, and networking that inspired record attendance and immediate se...

Mirell Reyes, CEO North America, and Kevin Smith, chief sales officer North America for Sea Cloud Cruises, talk with Alan Fine of Insider Travel Report about expanding the brand’s presence in North America. They outline the appeal of the all-inclusive, luxury sailing experience—from hand-raised sails and intimate itineraries to strong commission opportunities and group incentives for travel adviso...

Petra Zierer, cluster director of sales at Kempinski Palace Portorož, talks with Olivia Liveng of Insider Travel Report about why this five-star hotel on Slovenia’s Adriatic coast is a must-book for luxury travelers. Zierer shares the hotel’s unique blend of historic palace charm and modern design, its spa offerings using local ingredients, and immersive culinary and outdoor experiences in Portoro...

Lindsay Pearlman, newly appointed president of Travel Leaders Network, talks with Alan Fine of Insider Travel Report about his vision for the network, including strategic growth, a more personalized approach to agency support, and major tech tools like Agent Profiler and Snap. Pearlman discusses recruitment success, the importance of targeted training, and why travel advisors remain critical as tr...

Marilyn Conroy, executive vice president of business development at Riviera Travel, talks with Alan Fine of Insider Travel Report about why travel advisors are central to Riviera’s growth strategy. Conroy highlights the brand’s high commissions (up to 18%), lucrative group policies, solo traveler options, and guaranteed guest satisfaction. Conroy also shares updates on new ships, training resource...

Bonnie Garrett, business development manager for the West Coast at CIE Tours, joins James Shillinglaw of Insider Travel Report about what makes CIE Tours a top choice for booking group travel. She highlights the ease of managing groups thanks to dedicated support, strong earning potential for travel advisors, and exceptional guest satisfaction—boasting a 95 percent satisfaction rate backed by more...