The Industry
The Industry
A discussion with people working in the Service Industry - Bar, Restaurant, Hospitality - Front of House, Back of House, all aspects of what is commonly referred to as The Industry.
Author
The Industry
Category
Podcast website
Latest episode
Jul 6, 2026
Where to listen?
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Episodes
E96 Dominique Jackson 31.01.2022
This weeks guest is Dominique jackson . Currently residing in Scottsdale, Arizona , Dominque grew up in Akron, Ohio . While living in Akron, Dominique landed her first job in the Industry bartending at a hookah lounge that had a full service bar. Dominique spent several years working at the hookah lounge and this stint led to her taking a deeper interest in bartending and to learning the craft. As...
E95 Andrew Daw 24.01.2022 55:12
This week we are joined by Andrew Daw - Canadian Brand Ambassador for Crystal Head Vodka and Signal Hill Whisky . Andrew was born and grew up in St John’s, NewFoundLand but currently resides in Toronto, Ontario . Andrew started working in The Industry at the age of 19 when he landed his first job as a bouncer/security at Club Bounce in St John’s. From there, Andrew eventually moved over to the Su...
E94 Kadrian Possul 17.01.2022 51:02
This weeks guest is Kadrian Possul who joins the show from Norway. Originally born in Tallinn Estonia , Kadrian has been working in the Industry for over a decade. Kadrian got her start in the Industry when she got her first summer job as a restaurant. Realizing that the money was good, Kadrian keep the job all through her high school years. Once Kadrian had completed high school, she went to wor...
E93 Elise Sergerie 10.01.2022 38:28
This weeks guest is Elise Sergerie who currently lives in Montreal, Quebec . Elise has worked in the industry for sixteen plus years. Elise has worked pretty much every position in the back of house and front of house. Elise eventually found her fit behind the bar as she likes to be creative every day. Elise also paints as a hobby. For Elise, bartending is an escape from all of life's worries. Th...
E92 Lola Lau 03.01.2022
This weeks guest is Lola Lau who currently works at Hope & Sesame in Shenzen , in Guandong Province , China. Lola has been working in The Industry for over 9 years. Lola got her first job in The Industry after graduating school when she landed a job at an Irish Pub. It was around this same time that Lola saw the movie Hey Bartender and this piqued her interest in cocktails and spirits and...
E91 Tyler Smith 27.12.2021 52:36
This weeks guest is Tyler Smith. Tyler is an accomplished chef with over two decades of experience in The Industry. Tyler has worked in many difference facets of the food industry since his first job in fast food over 20 years ago. Tyler has worked every position, station, job and title in the kitchen. Everything from porcelain and stainless steel steward (dishwasher for those unfamiliar with the...
E90 Chivonne Monaghan 20.12.2021 40:48
This weeks guest is Chivonne Monaghan has over two decades of experience in the hospitality industry, both locally and internationally. Chivonne spent the first 12 years of her career at Jack Astor’s doing everything from hostessing to flair bartending. Next, she worked at a bar in Ireland before coming home to work for Fionn MacCool’s in Kitchener. After that, Chivonne moved to Abu Dhabi to fly...
E89 Abbie Rudson 13.12.2021 48:30
This weeks we are joined by Abbie Rudson. Abbie is a Toronto -based bartender, currently shaking things up at Mahjong , Juice and The Dime in the city’s west end. Abbie constructed cocktail menus for Mrs. Robinson , won first place in Noble Coyote’s Mezcal Competition 2020 and recently placed as a finalist in the Mionetto Prosecco Cocktail Competition . Abbie has created an original cocktail for a...
E88 Teddy Martinez 06.12.2021 40:44
This week we are joined by Teddy Martinez who is currently bartending in Long Beach, California . Teddy was born in Manila and moved to the United States when he was 3. Growing up as a half Mexican and half Filipino in such a diverse city as Los Angeles , Teddy was exposed to all types of culture growing up. This multicultural exposure has shaped Teddy’s personality as well as his cocktail style....
E87 Alex Jump 29.11.2021 55:00
Alex Jump originally hails from Chattanooga, TN, where she grew up breathing Southern hospitality. A BAR-5 Day graduate, Alex honed her skills by working behind and running bar programs at multiple James Beard nominated restaurants. She has competed in multiple national competitions including Speed Rack , Lustau Solera Standout , Heaven Hill Bartender of the Year , & Bombay Sapphire Most Imagi...
E86 Heather Wideman 22.11.2021
This weeks guest is Heather Wideman who currently resides in Waterloo Region. The main topic of our conversation with Heather centres on her decision to leave the Industry. Heather has a terrific perspective on life, and this is an interview you definitely need to listen to. Heather got her start in the Industry when she moved to Australia for a year and a half. Heather jumped right in to serving...
E85 Shake Steady 15.11.2021 43:34
This week we are joined by special guests Shake Steady - a terrific soul and funk band based out of Michigan. They like to dig deep in the gold mine of Soul and Funk and bring out the latest get down music for you and yours. Shake Steady are playing live at Sugar Run in Kitchener on Friday November 19th - doors open at 7:00pm and tickets are $25 at the door. Come on out to the show and get your g...
E84 Kevin Isabelle Ryrie 08.11.2021 49:57
Kevin Isabelle Ryrie (they/them) is currently working as a server and shift captain at the Elora Mill which is located in Elora, Ontario . Isabelle started working in the industry in 2006 at A&W in Kitchener. A spur of the moment interview led them down a path of restaurants that has lasted more than 15 years. After getting their toes wet doing all roles possible in quick service restauran...
E83 Bryan Simpson 01.11.2021
This week we are joined by Bryan SImpson . Bryan has been part of the whisky community for over a decade, in both his native Scotland and his new home of Canada. He is known for his passion about whisky from the history and science aspects but just as important to Bry is the community and friendships in the industry. He is a co-founder of The Hipflask Hiking Club , a keen photographer and has the...
E82 Liz Furlong 25.10.2021 36:04
This week we are joined by Liz Furlong . A Canadian based out of Costa Rica , Liz Furlong has become known as one of Central America's most prominent mixologists. Experimenting with local botanicals and ferments, she takes advantage of her fertile surroundings to forage and collect ingredients for her cocktails with a style she likes to call “Jungle Bartending” Since 2012, Liz has spent her time w...
E81 Jodie Foster 18.10.2021 52:29
This week’s guest is Jodie Foster. Jodie has had an interesting career in the Industry as she spent over a decade working on Super Yachts catering to the whims of the super rich and celebrities. Jodie has visited 73 countries, and has travelled over 175 000 sea miles. Some of Jodie’s favourite spots visited were Croatia , Alaska , Seychelles , Maldives , NYC , Holland (ShipYard ). Some of the famo...
E80 Alie Kudoba 11.10.2021 52:36
This weeks guest is Alie Kudoba who is currently the head Bartender at The Bauer Kitchen in Waterloo, Ontario . Born and raised in Kitchener Ontario , Alie got her start in the industry as a barista at Second Cup while still in high school. It was Alie’s first test of a fast paced customer service environment. At that point in time, Alie realized she enjoyed the challenge of making drinks beautifu...
E79 David Hudyma 04.10.2021
This weeks guest is David Hudyma. David has been a bartender in Toronto for the last 6 years. David has primarily worked in Cocktail bars through his career. This includes such places as the following: Project Gigglewater , Famous Last Words and the Cloak Bar as well as a few others. David is a giant spirits nerd which led him to spend 6 months in Scotland in 2018 in order to visit distilleries an...
E78 Stacey Anderson 27.09.2021
This weeks guest is Stacey Anderson who currently works at the Elora Mill Hotel and Spa as Lead Bartender. Having grown up in Cambridge, Ontario , Stacey got her start in the industry in her late teenage years, working at the Dallas Beef Parlor. After spending some time behind the bar, and realizing that she could work part time hours, but make full time pay - Stacey realized that working in The I...
E77 Daphnée Vary Deshaies 20.09.2021
This weeks guest is Daphnée Vary Deshaies - co-founder and co-creator of the cocktailroads.com website. Daphnee along with co-founder Roxanne Mailloux, decided to bring together their respective skills and talents in a photo-reportage that would shine the light on the Canadian Cocktail community, all the while allowing people to connect and be creative at a time when most bars & restaurants ac...
E76 Jamie Johnson 13.09.2021 53:59
GLENFIDDICH’S NATIONAL BRAND AMBASSADOR, Toronto-based Jamie Johnson, is a highly-respected whisky champion and conversationalist. She is widely known for hosting tasting events and masterclasses across Canada, as well as co-hosting the popular whisky podcast, The Whisky Topic . She has also written extensively about whisky, and whisky culture for publications like Relish & Whisky Magazin...
E75 Clayton's Cocktails 06.09.2021 51:56
This week, we are joined by the brother and sister team of Tash and Antosh Samek who founded Clayton’s Cocktails . Based out of Marlow England , Antosh previously worked in the drinks industry at Bacardi and worked as a DJ. He has now owned an award winning bar named Clayton’s Marlow for the last 10 years. Tash has worked in brand and design for many years and is currently a Creative Strategy Dire...
E74 Beth Havers 16.08.2021 58:22
This week, we are joined by Beth Havers - Spirits Specialist. Over the past 20 years, Beth Havers has immersed herself in the spirits business. Today she is recognized as a leader in the whisky world. Beth is a trailblazer for women in the whisky category here in Canada and the around the world. As a winner of Whisky Magazine’s Icons of Whisky Ambassador Of The Year, Beth has been given the opport...
E73 Laura Nielsen 09.08.2021
This weeks guest is Laura Nielsen - Territory Manager for PMA Canada . Currently living in London, Ontario , Laura originally grew up in St Thomas, Ontario . Laura got her start in The Industry while still in high school when she got a job at a local pizzeria. After a year or so, Laura eventually landed a job as a Sandwich Artist at Subway. It was while at Subway, that Laura moved in to a manageme...
E72 Responding To Online Comments And Reviews 02.08.2021
This week’s episode takes a different approach as our intrepid host Kypp Saunders responds to online comments and reviews from Reddit and Google. We also add in a couple of rants about customers and coworkers. We may make this format a short segment for each show in the near future. If you have any rants or comments about customers or coworkers - feel free to reach out to us either by DM @the_indu...
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