The Industry
The Industry
A discussion with people working in the Service Industry - Bar, Restaurant, Hospitality - Front of House, Back of House, all aspects of what is commonly referred to as The Industry.
Author
The Industry
Category
Podcast website
Latest episode
Jul 6, 2026
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Episodes
E21 Levi Vixie 10.08.2020 1:22:24
This weeks guest is Levi Vixie who currently resides in Moscow, Idaho. For those unfamiliar with Moscow, it is a city in northern Idaho along the Washington State border. Moscow is the home of the University of Idaho. Just across the state border is Pullman Washington, home of Washington State University. Together, the two universities fuel the local economies and provide an endless clientele for...
E20 Yancy Violi 03.08.2020 1:27:55
Yancy Violi aka Mr. Bar & Bowtie, is NYC’s newest Celebrity Bartender, newly moved to Portland Oregon, making waves in both the drink scene and social media. Before his cross-country trek, he was the head bartender for Charlie Palmer’s newest cocktail collective, Ava Social, as well as owner and operator of Bar & Bowtie, a full-tiered events activation and pop-up company. Yancy, a south Fl...
E19 Brie Dema 27.07.2020 1:14:17
This weeks guest is Brie Dema. Brie’s career in hospitality spans 15 years, of which many were spent in the Kitchener Waterloo area. Three restaurants in particular shaped her professional path - Ethel’s Lounge, Wildcraft, and Langdon Hall; the first where she learned to wait tables, the second where she planted the seeds of a career in wine, and the third where she worked for the first time as a...
E18 Katrina Zoltak 20.07.2020 1:29:44
This weeks guest is Katrina Zoltak. Katrina got her start in the Industry shortly after high school when she enrolled in the Culinary Management program at Fanshawe College in London Ontario. After graduation, Katrina started working at Philty McNasty’s in Waterloo - the classic family eatery by day, and nightclub at night - a common staple of the era of the 90’s and 2000’s. After several years, K...
E17 Chris Kim 13.07.2020 1:29:11
This weeks guest is Chris Kim - a long time mainstay of the local dining scene in Kitchener-Waterloo. He got his start back in High School as a dishwasher at local KW landmark Gulf Steak House. Chris spent several years working back of house at McGinnis Landing/McGinnis Front Row and the Huether Hotel. Eventually, Chris started working front of house and worked at Hannah's. It was while working at...
E16 Dan Moran 06.07.2020 1:42:35
Dan Moran joins the show this week. Currently, Dan is one of the co-owners of Red Rabbit in Stratford. This is part of a co-op style ownership group that also includes Old Man and Son, Pollo Morto and Somewhere a Sandwich which are all in Stratford Ontario. Dan was born and raised in Gananoque, Ontario - a border tourist town and subsequently got his start early in the service industry. In 1988, D...
E15 Martine McLarney 29.06.2020 1:34:14
This week we are joined by Martine McLarney. She has over 18 years of experience in the hospitality industry. Martine got her start in the Industry as a bartender and server at the Caledon Inn. It was a Fine Dining establishment upstairs and an English pub downstairs. Several years later, while Martine was pursuing a post-secondary education in Art & Design, she was hired as a bartender at Eas...
E14 Aaron Hatchell 22.06.2020 1:17:42
This week we are joined by Aaron Hatchell. He started as a dishwasher when he was 15 years old at Kelseys in Woodstock Ontario. Having a strong interest in cooking, Aaron eventually worked his way through the kitchen, including running the line until he turned 17. Shortly thereafter, Aaron who is also an accomplished figure skater, joined up with Disney on Ice. After touring the world for two year...
E13 Greg Brow 15.06.2020 1:28:13
This week we are joined by good friend Greg Brow. Greg started working in the industry while in high school in 1985 as a bus boy in the first Red Lobster in Kitchener-Waterloo. That was followed up with a stint at Reuben & Wongs. It was at that point, that Greg realized that a career in the Hospitality Industry provided him with a lot of freedom and a good living. After attending university, G...
E12 John Kent 08.06.2020 1:27:28
This week we are joined by longtime friend John Kent. John got his start in the Industry while still in high school washing dishes at the age of 17. At the end of his university career John started working as a waiter and bartender at East Side Marios. After several years, John moved on to working in fine dining and became a wine rep for an independent wine distributor. Over time, an opportunity a...
E11 Andrew Coppolino 01.06.2020 1:03:47
Andrew Coppolino is a writer-broadcaster and is food columnist with CBC Radio in Waterloo Region. A former restaurant reviewer for the Waterloo Region Record, he is author of Farm To Table: Celebrating Stratford Chefs School Alumni, Recipes and Perth County Producers (Swan Parade Press) and co-author of Cooking with Shakespeare (Greenwood Press). He has published in newspapers and magazines across...
E10 Jill Sadler 25.05.2020 1:12:25
Jill Sadler owner of Swine and Vine joins the show this week. Jill got her start in The Industry as a busser at Oscars and eventually moved on to serving and then worked at several local establishments such as Jacks in St Jacobs, the Charcoal Group and then Red House in Waterloo. Jill wound up leaving the business and spent a few years working in a group home until she was eventually drawn back to...
E9 Natalie Herzing 18.05.2020 1:28:02
Today’s episode we talk with Natalie Herzing. Natalie has worked at a number of places since her start at Charcoal Steakhouse as a hostess. She has spent time working in French fine dining, and some notable past and present local establishments such as Lucy's Seafood, Ennios, Boa Nova, Nith River Chophouse, Firkin at the Tannery, Imbibe plus a few others. She has since returned to The Charcoal Gro...
E8 John Goldsmith 10.05.2020 1:08:12
Happy Mother’s Day! In today’s episode, we talk with long time friend of ours John Goldsmith. John got his start in the Industry working at Jack Astor’s while in University and subsequently moved on to Charcoal Group of Restaurants, The Keg, Chainsaw and currently as a Senior Manager at Shark Club in Victoria BC. John gives us his perspective on the pros and cons of working for a corporate vs inde...
E7 Wes Klassen 04.05.2020 1:26:10
Today’s episode, we talk with Wes Klassen of Purple Teeth Consulting. Wes has spent the last 20 years in the Service Industry. He achieved his sommelier certification in 2013 and was integral in opening several local restaurants - Wildcraft, Berlin and Loloan Lobby Bar. In our interview with Wes, he talks about how he got his start in the industry in 2000 at a restaurant in St Jacobs as a busser,...
E6 Glenn Smith - Part 2 27.04.2020 54:08
This is Part 2 of our interview with Glenn Smith. The interview stars with the Pop The Gator era and continues to present day with Ethel's Lounge. Glenn discusses the challenges of growing a business and present day marketing.
E5 Glenn Smith - Part 1 20.04.2020 45:35
Glenn Smith is this weeks guest. This is Part 1 of a 2 part interview with Glenn. In Part 1, Glenn outlines his entry in the bar and night club business up to his time with Pop The Gator.
E4 Cara Lichty 13.04.2020 1:05:12
Cara Lichty joins the podcast this week and discusses her entry in to the world of hosting, waitressing, bartending and managing in the Service Industry. Cara discuss interactions with various clients over the years as well as the sexualization of servers by both management and clients.
E3 James Frangos 06.04.2020 1:05:30
James Frangos joins the show this week to discuss his life as a chef. James talks about how he got his start in cooking, working the back of the house, and now his transition to business owner at Ramen Rebels in Waterloo. ramenrebels.com @ramenrebels This podcast is powered by Pinecast .
E2 Jess Sharkey 07.03.2020 51:08
This week we talk with Jess Sharkey. She discusses her life working in The Industry and the many different aspects of her career.
E1 Dan Collins 25.02.2020 40:37
A discussion with Dan Collins of Sugar Run in Kitchener. Dan discusses how he started working as a bartender and subsequent career.
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