The Incident Report

Welcome to The Incident Report! We have a couple incredible guest hosts today: Aaron Ivy and Allison Indigo. They take a comprehensive look at cybersecurity strategies and risk assessments. Don’t miss this episode!   Articles cited: 7 Essential Cybersecurity Services for Every Business Cybersecurity Best Practices for Businesses How to Perform a Cybersecurity Risk Assessment   If you have question...

Welcome to The Incident Report! We discuss Application Development trends and how you can stand out in a crowded partner landscape. Don’t miss this episode!   Join Adam Burke for Cybersecurity Sales Bootcamp Series Dec 18 – Selling Comprehensive Cybersecurity Packages – Risk Management   If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@q...

Welcome to The Incident Report! How can we better discuss SaaS and Managed Services with our customers? We talk about the tactics that work!   Join Adam Burke for the Cybersecurity Sales Bootcamp Series Dec 4 - Maintaining Flexibility with a Layered Defense   If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for li...

Welcome to The Incident Report! This week Adam and Paul discuss the largest challenges facing the IT industry and partners. Don’t miss this episode!   Join Adam Burke for the Cybersecurity Sales Bootcamp Series   If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening! The Incident Report is created by Ques...

Welcome to The Incident Report! This week Adam and Paul discuss Amazon’s back-to-work policy, Cisco layoffs, and the challenges between channel partners and VARS. Don’t miss this episode!   Join Adam Burke for the Cybersecurity Sales Bootcamp Series If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening! T...

How can partners approach clients about cybersecurity and business continuty? Adam has some thoughts and tactics. Don't miss this episode! The Incident Report is created by Quest Technology Management. With over 40 years of experience, Quest is a leading Technology Integrator, working seamlessly with your staff, and systems to achieve your IT goals. Learn more about everything they do at https...

Welcome to The Incident Report! This week Adam and Paul discuss Annual Reoccurring Revenue in the channel and CrowdStrike. How ARR can affect your channel success? Don’t miss this episode!   Articles cited in this weeks episode: CrowdStrike Outage Puts Its Financial Reporting Under Scrutiny, Too   If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincide...

Welcome to The Incident Report episode 78. Discover how asking the right questions and subscriptions can help you overcome another round of convergence in the channel. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! The Incident Report is created by Quest Technology Management. With over 40 years of...

Welcome to The Incident Report episode 77. We discuss the effects of M&A on channel partners and the three choices TSDs must make. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Story Links:   Why Cisco-Splunk, Palo Alto Networks Are Targeting ‘Real-Time’ Security https://tinyurl.com/2yv9uq5z   Ntiva Acquiring The...

Will AI do the sales hiring? ConvergeOne files for bankruptcy? How can you manage a growing customer base? Adam and Paul discuss in this week's episode of The Incident Report.  Don’t miss this episode!     Register for Quest Bootcamp Series   Articles cited in this week's episode: How to Successfully Manage Large Numbers of Technology Products and a Growing Customer Base ConvergeOne Files...

Intelisys parent company ScanSource is launching a new subsidiary, "NewCo". An agency alongside a tech services distributor? Is this the seismic shift many in the channel believe? Adam and Paul discuss in this week's episode of The Incident Report.  Don’t miss this episode!   Register for Quest Bootcamp Series   If you have questions or suggestions for the podcast, you can always ema...

Welcome to The Incident Report episode 74. Adam and Paul discuss VMware, TSBs, and disintermediation. Don’t miss this episode!   Register for Quest Bootcamp Series Visit Adam at the Quest team at Channel Partners Conference Mar. 11-14th   If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening! The Incident...

Welcome to The Incident Report episode 73. Adam and Paul discuss abandoned VMware partners, investing in shiny new tech trends, and the tool versus the solution. Don’t miss this episode!   If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening!   Articles Cited: Abandoned VMware Partners Courted by Broadco...

Welcome to The Incident Report episode 72. Adam and Paul discuss Peter Radizeski 2023 review and AI effect on the channel. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening!   Articles Cited: Channel Playbook In Summary: 2023 https://channelplaybook.com/telecom/in-summary-2023/   AI-Related Sales Will...

Welcome to The Incident Report episode 71. Adam and Paul discuss Success Computer Consulting’s radical approach to massive success and the VMware Licensing Model changes. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Quest Channel Partner Program https://questsys.com/Partners/   How One MSP Grew To $24 Million By Elim...

Welcome to The Incident Report episode 70. A great episode in which Adam and Paul discuss meeting your client on their needs, security controls, and challenges ahead for MSPs. Don’t miss it! Join Adam for an upcoming Quest Bootcamp Series - https://partnerportal.questsys.com/ Visit Adam at the Quest team at Channel Vision Expo Nov. 14-16th - https://tinyurl.com/yvuzpwdc If you have questions or su...

Welcome to The Incident Report episode 69. Paycom takes a tumble and Grandpa Mike shares some wisdom that applies to everyone in the channel. Join Adam for an upcoming Quest Bootcamp Series - https://partnerportal.questsys.com/ Visit Adam at the Quest team at Channel Vision Expo Nov. 14-16th - https://tinyurl.com/yvuzpwdc If you have questions or suggestions for the podcast, you can always email P...

Welcome to The Incident Report. Don’t miss this episode! Adam and Paul discuss the cloud marketplace, the rise in ransomware incidents, and what does Cisco’s Splunk acquisition mean? Sign up for Quest Service Advisories newsletter: https://questsys.com/Partners/   If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks f...

Paul and Adam sit down with Patrick Oborn of Telarus and Brandon Ivey of Evok to discuss the Leadville 100 ultramarathon and channel success! What’s the link? Did Brandon complete the grueling Leadville 100? Don’t miss this amazing conversation about support, dedication, and overcoming adversity with your team! If you have questions or suggestions for the podcast, you can always email Paul and Ada...

Welcome to The Incident Report episode 66. Don’t miss this episode! Adam and Paul discuss MSP price increases, the power of storytelling in business, and the upcoming quarterly Partner Conference.   Join Adam Burke for the Quest Partner Conference this August 30th:  https://lp.questsys.com/questchannelpartnerforumaugust2023 If you have questions or suggestions for the podcast, you can always email...

Welcome to The Incident Report episode 65. Adam and Paul discuss the MSP Exaggeration, and the upcoming CVx Expo 2023. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening!   Articles Cited:   Managed Services Growth Exaggerated, Shows Research https://www.channelfutures.com/emea/managed-services-growth-...

Welcome to The Incident Report episode 64. Adam and Paul discuss the King of Cloud, and CEO support in the channel. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening!   Articles Cited:   Is AWS on Verge of Losing Its ‘King of Cloud’ Title? https://www.channelfutures.com/cloud-2/is-aws-on-verge-losing-...

Welcome to The Incident Report episode 63. Adam, Paul and Brian are joined by Max Schuman of AVANT.  Max joined the AVANT team in 2021 via acquisition and is the West Region Director of Sales. Max and AVANT are committed to the success and growth of their National Strategic VAR’s and Trusted Advisors. If you have questions or suggestions for the podcast, you can always email Paul and Adam at thein...

Welcome to The Incident Report episode 62. Adam and Paul discuss a recent interview with Telarus CEO Adam Edwards, FBI relationships, and Salesforce price hikes. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening!   Articles Cited: Telarus CEO Adam Edwards: Margin, Resources ‘Not an Either Or’ for Part...

Welcome to The Incident Report episode 61. Adam and Paul the global shift to spending on services and the hidden value of device-as-a-service (DaaS). If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening! Articles Cited: The APAC Channel Needs to Prepare for Smaller Deals https://www.channelinsider.com/ne...