The Human Side of Leadership

In today's volatile business climate, it has become increasingly difficult to attract, retain, and engage valuable employees. As leaders scramble for solutions to improve company performance, they usually end up considering the thorny question of how to build an inspired workplace culture. Thankfully, there are several answers for inspiring and engaging employees, but perhaps the most powerfu...

Arguably, it has become increasingly clear that in today's business landscape, the average company's 'customer experience' could use some improvement. Similarly, within companies, it can be argued that the 'employee experience' could also use some improvement. The common thread here lies in the word 'experience'.  How do companies make customers and employee...

After all that we've learned at work about technical skills, ability, intelligence, and even talent, it turns out that getting ahead still boils down to how well we can deal with PEOPLE ... doesn't it? Well, within the 'people' context—especially in today's 'new normal'—workplaces are experiencing significant change and transition. The key question many of us hav...

Let's do a quick thought experiment. Call three of your colleagues and ask them for a definition of leadership. Here's my guess: you'll get more than three different answers back! This points to an interesting paradox. So many of us may have different ways of describing leadership, and yet, very few organizations have done the hard work of defining, identifying, and training the ran...

Do today’s Millenium and Generation ‘Z’ employees care only about getting a paycheck? Or do they require something more intangible to be fully motivated to achieve their very best?  In this episode, we were delighted to have this question addressed in excellent detail by Josephine Monberg, Head of Culture and Communication, Global Industry and Value Advisory at SAP, one of the world’s largest ente...

In today's chaotic business landscape, the concept—and importance—of a personal and professional brand is familiar to most people. Yet, how do we develop one that encompasses every stage of our entire lives? How do we develop a 'life brand' that is accompanied with the confidence and tools to successfully navigate relationships and careers throughout our lives?  In this episode, we...

In today's fast-paced,  virtual business landscape, it is entirely possible that an organization's best resource for certain core functions are to be found externally. This is where the value of fractional or on-demand services and expertise comes into play. In this episode, we meet Monique de Maio, the Founder and CMO of onDemandCMO, a marketing consultancy that provides insightful and...

One of the greatest and most self-evident truths in an organization is that Sales is a primary lever of business success. Without great sales, you can't achieve a great and profitable organization. Yet one requirement for achieving great sales that is often overlooked is the influence of leadership mindset on the personal and human tone of a sales organization. When this human requirement is...

What exactly is Knowledge Management? And how does it provide tangible bottom line benefits to any organization? While many of us may have heard of this organizational concept, we may not be fully aware of 'The Knowledge Cafe', which brings additional business-building and life-changing power to the concept, further separating it from other tangential constructs such as 'information...

Many of us are aware of the fear of public speaking that so many experience, which is echoed through stunning statistics in this paragraph from The Times Newspaper: "A fear of public speaking was found to be a more pressing concern than death, according to a ranking of society's most pervasive fears. ... The top ranking, at 6.41 out of ten, was the fear of losing family members, followed...

As leaders, founders, entrepreneurs, or executives, there is one truth that binds us all: if no one ever knows about you, your expertise will not get leveraged, no matter how much talent or experience you happen to have. Getting known is the first step to influence, and at the end of the day, influence may be the single most accurate predictor of true leadership. If one wants to learn how to gain...

Are you fully and truly living your truth on social media? Are you being unapologetically you? For anyone who is either considering or is already fully invested in content marketing or social selling, this is an extremely important question for one simple reason: AUTHENTICITY SELLS. No one can be as good a version of you on this planet as you can. Stepping into your authentic self, unapologeticall...

👉 It is Amazon's #1 Bestselling Global Marketing Book. 👉 It’s been called a “business bible” and “game-changer.” 👉 Huffington Post named it one of the 10 best marketing books for small business owners. 👉 Universities across America use it as a modern-day textbook. Welcome to the 1-Page Marketing Plan, by Allan Dib! I was recently blessed with the rare opportunity to interview world-renown...

As a business owner or entrepreneur, do you sometimes feel guilt and shame around selling and sales? If so, that feeling may also be a sign that your success and overall possibilities are being limited by the way you're selling. Here's the good news. There is a different way to view sales that can dramatically change your process and success outcomes. In The Serving Mindset: Stop Selling...

After years of research, business insights, and exemplary success solving organizational challenges for clients in the areas of leadership and teamwork, my next guest has arrived at the bold conclusion that there is ONE single element in the human capital mix that can truly cascade a company's success. That element, she says, is communication. In this episode, we discuss two important new boo...

If you've ever been in any kind of machine, whether it's a car, a ship, or an airplane, that achieves the magic of moving disproportionally massive objects with seemingly little effort, you've been helped by levers. In fact, the lever is so essential to our civilization that many believe it is the basic explanation for how our ancient ancestors were able to build some of the greates...

By now most of us have heard about the power and utility of storytelling as a business development tool. Some of us may have even experienced the power of story when performed by a true master of the art (and science) of narrative persuasion. But how can coaches, consultants, and service providers  proactively and strategically use storytelling to "captivate prospects and inspire them to act...

When you seek personal and professional success and discover the importance of your personal 'ENERGY' in that process, do you think, "woo?" Or do you realize, like most of us in today's world, that we are truly beings made from an energy that is not entirely visible to us ...  energy that defines and shapes every thing we do?  If so, I'd like to introduce you to Ameri...

If you are in sales or marketing, or business in general, you have probably used (or heard of) a CRM, otherwise known as a Customer Relationship Management software tool. The purpose of a CRM is powerful, to help us 'remember' and 'follow up' on prospects so that we can gently guide them toward a closer business relationship with us. However, a well-known challenge with all CRM...

Webster's current definition of a 'Freelancer' is as follows: "a person who pursues a profession without a long-term commitment to any one employer." Sound familiar? In today's ever-changing business landscape, it is easy to see how this definition can apply to most of us, whether we consider ourselves employees or entrepreneurs. In short, the bottom line is that in t...

If you've ever wondered what the magic formula to sales is, look no further, for I have great news for you. According to my next guest, it has nothing to do with selling and everything to do with the power of story. Story takes us to a magical land of safety, empathy and openness to new ideas, where it's not the person with the best product who wins. It's the person with the best st...

While there are many books about entrepreneurship, it is rare to find one that so holistically spans the entire ecosystem of an entrepreneur's life, from the personal development aspect, to the business strategies, to the daily life and business habits that are essential for success. In this episode, we meet keynote speaker and coach Jeffrey Shaw, author of 'The Self-Employed Life'....

When asked about the single element that created their phenomenal success stories, three of the world's most successful people—Bill Gates, Steve Jobs, and Warren Buffet—all gave the same one-word answer: Focus. In this episode, we meet Author and Award-winning High Performance & Leadership Coach Katie Stoddart, whose mission is to support entrepreneurs, founders and executives world-wide...

Video has taken the social media world by storm. Every single platform has invested significantly into launching state-of-the-art technologies that support video content creation. In fact, according to Cisco, over 80% of all internet traffic is expected to be video by 2021. With all this excitement around video, how are companies and entrepreneurs taking advantage of the trust-building superpowers...

Imagine if you could see far into the future. What would you see? Would you be safe? Would things be great? Or would your present thoughts, actions, and realities have produced a future of difficulty and strife? Now, imagine that today, you're sitting across a virtual table from someone who has spent years as an expert, global, strategic futurist who can tell you precisely what you need to be...