The Human Protocol

In this episode, we break down one of the most overlooked challenges in AI today: the implementation gap. AI looks perfect in demos. Clean outputs. Instant value. Seamless automation. But that’s only 5–10% of the work. The real challenge begins when organizations try to move from pilot to production. In this conversation with Issac Hicks, CEO @Autonomi, technology implementer and AI operator, we u...

In this episode, we challenge one of the most misunderstood ideas in business today: transformation. Most people think transformation means starting over. Burning everything down. Reinventing from scratch. But as Sarah Caminiti, Head of Business Transformation, explains, that’s not transformation, that’s destruction. Real transformation is quieter. It’s slower. It’s built on momentum, small wins,...

In this episode, we break down why AI deployment is not just a tech decision, it is a legal, commercial, and risk decision. Rory O'Keeffe, Commercial & AI Lawyer, shares how most failures do not come from the code itself, but from the contracts, the assumptions, and the lack of clarity around data. Founders often rush into AI tools thinking they are buying software, when in reality, they are t...

In this episode, we talk about digital deception in the age of AI and why online trust is becoming one of the most urgent problems we face. Kalie Nitzsche shares the painful personal story that led her to build Fuzzy Technologies after discovering that someone she trusted had created a synthetic identity and lied about nearly everything. What started as heartbreak turned into a mission to help peo...

In this episode, we talk about how AI can be used to support people living with dementia in a more human way. Bruce shares how Memory Lane Games started from a simple idea, turning memories into games to help people reconnect and communicate. What they found is that the biggest barrier is not memory loss itself, but frustration. When experiences are simple, familiar, and personal, people begin to...

In this episode, we break down why most AI projects fail, not because of the technology, but because of how they are managed. Larissa Schneider, Co-Founder and COO of Unframe, shares that the real gap is not in the models, but in execution. Many companies jump into AI without clearly defining the business problem they want to solve. Strategy decks look good, but when it comes to operations, projec...

In this episode, we break down what AI really means for business owners today. Not the hype, not the headlines, but the real work behind it. Roberto Martinez, Founder & CEO of Braven Agency, shares why most small businesses feel left behind and how the gap is not about tools, but about clarity. It starts with knowing your pain points, your goals, and having simple processes in place. Without t...

Summary In this episode of The Human Protocol, host Mykel Salomon and guest Ty Givens discuss the misconceptions surrounding AI in customer support and leadership. They explore how AI is often seen as a universal solution, but in reality, it merely reflects existing processes and issues within organizations. The conversation emphasizes the importance of understanding workflows, the need for techni...

Title: Building Lasting Success in the AI Era: Insights from Jonathan Maxim Introduction: In the rapidly evolving world of technology, particularly in the realm of artificial intelligence, the allure of going viral can be captivating for founders. However, as Jonathan Maxim emphasizes in his recent podcast with Mykel Salomon, the true key to success lies not in chasing fleeting trends but in build...

Introduction: In today's rapidly evolving business landscape, traditional notions of experience and credibility are being challenged. With the rise of AI and innovative technologies, a new generation of leaders is emerging, unafraid to disrupt the status quo. In this episode of The Human Protocol, host MYkel Salomon speaks with Drew Carmichael, a young entrepreneur who is redefining success and sh...

Introduction: In a world where mental health issues are increasingly recognized, the search for effective healing methods remains a personal and often daunting journey. This conversation delves into the inspiring story of Rob Green, a US Navy veteran who transformed his life after facing unimaginable trauma and the limitations of traditional mental health care. Through unconventional methods and d...

Summary In this episode of The Human Protocol, host Mykel Salomon and guest Carly Wolfe explore the evolving landscape of career growth in the age of AI. They discuss the shift from traditional career ladders to a more fluid understanding of professional development, emphasizing the importance of curiosity, clarity, and confidence. Carly shares insights on how leaders can foster a human-centered a...

Takeaways AI projects fail due to poor problem definition, not technology. Clear problem specifications are crucial for AI success. Documentation and requirements are essential for effective AI solutions. Iterative development allows for learning from failures. AI can significantly improve processes when applied correctly. Understanding hallucinations in AI is vital for trust. Regulation is necess...

Summary In this episode of The Human Protocol Podcast, host Mykel Salomon engages with Danny Brassell, a seasoned speaker and educator, discussing the importance of storytelling in the age of AI. They explore how personal narratives can create authentic connections, the significance of reading in leadership, and strategies for effective public speaking. Danny shares his journey, insights on conver...

Takeaways Community is where we become, not just belong. Support Driven started as a podcast to connect support professionals. Building a community is about serving its members, not the other way around. AI is changing customer support, creating both challenges and opportunities. Relationships are key to business success, not just the product. Quality over quantity is essential in community buildi...

Summary In this episode of The Human Protocol, host Mykel Salomon and guest Dorice Horenstein discuss the importance of being your own champion in a world filled with stress and burnout. They explore the concept of positive intelligence, the need for balance in life, and the impact of social media on self-perception. Dorice shares her journey from education to becoming a global thought leader, emp...

Summary In this episode of The Human Protocol, host Mykel Salomon engages with Zach Engler, Chief AI Officer at C4 Technical Services, to discuss the transformative impact of AI on leadership, work, and society. They explore the importance of understanding AI, the need for self-reflection, and the future of work in an AI-driven world. Zach shares insights from his journey in AI, the trifurcation o...

Summary In this conversation, the speakers discuss the critical role of authenticity in today's professional landscape, emphasizing its importance in building connections and maintaining humanity. They explore the value of embracing imperfection and the confidence required to stand out in a world that often prioritizes perfection. Takeaways Authenticity is crucial for building connections. 82% of...

Summary In this episode of The Human Protocol, host Mykel Salomon engages with Amy Graves, a passionate advocate for food transparency. They discuss the alarming prevalence of corn in processed foods, the misleading nature of organic labels, and the economic implications of choosing organic. Amy shares her personal journey with food allergies and emphasizes the importance of consumer awareness and...

Takeaways Ethics must be integrated into the architecture of AI systems. Curiosity drives innovation and leadership. AI poses risks that require proactive architectural planning. Measuring AI ethics is crucial for accountability. Most businesses fail due to lack of architectural foresight. The Architecture Maturity Index helps identify vulnerabilities. Contingency planning is essential for busines...

Summary In this episode of The Human Protocol Podcast, host Mykel Salomon and guest Janice Litvin discuss the evolving landscape of recruiting in the age of AI. They explore the importance of maintaining human connections in recruitment, the role of AI in streamlining processes, and the critical need for companies to focus on retention by fostering a supportive workplace culture. Janice shares ins...

Summary The conversation explores the critical need for businesses to adapt to the AI landscape. Philippe Mesritz emphasizes the importance of training teams across various functions to thrive in an AI-driven world. He warns that failure to embrace AI will lead to obsolescence, highlighting the evolving roles in sales, customer success, and support as they integrate AI technologies. Takeaways It's...

Summary In this episode of The Human Protocol, host Michael Salomon engages with Alicia Joseph, a leadership development expert, to explore the evolving landscape of leadership in the age of AI. They discuss the importance of empathy in leadership, the necessity of adapting to AI's impact on work, and the significance of real-time feedback and coaching. Alicia shares her journey into leadership, e...

Summary In this episode of The Human Protocol Podcast, host Mykel Salomon engages with Tom Cox, a CEO, Executive Career Coach and Founder of Vertical Motion, to discuss the importance of authenticity in leadership amidst the rise of AI. They explore how AI amplifies human strengths and weaknesses, the challenges of trust in an AI-driven world, and the transformative power of personal resilience. T...

Summary In this episode of The Human Protocol, host Mykel Salomon engages in a thought-provoking conversation with Neil Travis, Head of Customer Experience at the Academy to Innovate HR. They explore the transformative impact of AI on work, leadership, and personal growth. Neil shares insights on navigating brave conversations about AI's implications, the importance of job satisfaction in a changi...