The Human Element | CHRO & HR Leadership Podcast

Summary How do you keep “human” at the center of HR while scaling a high-volume, frontline workforce?  Dana Rutland, Chief Human Resources Officer at Right at Home, shares how her team supports a nationwide senior home care franchise network by pairing human judgment with AI for speed and scale.  With experience across telecom and manufacturing, Dana brings a pragmatic lens to franchise HR—spannin...

Summary AI isn’t just automating HR, it’s forcing a full rethink of how the function is designed and delivered.  In this episode, Jarlath Doherty, seasoned HR leader with roles at Squarespace, LinkedIn, and Yahoo and former Chief People Officer at a data intelligence company shares how to evolve from a traditional HRBP/COE model to a product-led, AI-powered people function.  Drawing on a deep tech...

Summary How do you turn AI from buzzword to business value inside HR—without losing the human?  Brandon Sammut, Chief People Officer at Zapier and former educator, shares a practical blueprint for AI-enabled people operations. He explains how his team now auto-resolves over 80% of frontline HR inquiries with high CSAT, freeing talent for higher-impact work while improving speed and quality.  Brand...

Summary Feeling pressure to “do AI” but unsure where to start without creating tech bloat?  Jason Desentz, Chief Human Resources Officer at Toshiba Americas, breaks down a pragmatic, ROI-first path for AI in HR.  Known for transforming underperforming units and leading large-scale workforce change, Jason shares two nonnegotiables for any AI rollout: low-to-no disruption to the business and a measu...

Summary Trying to separate AI signal from noise in HR?  Larry Ott, Senior Vice President and Chief Human Resources Officer at Cooper Standard, shares a pragmatic blueprint for using AI to create business value without buying into cure-all promises.  With four decades in the automotive industry, Larry explains why AI’s impact depends on your HR operating model, how to anchor talent transformation w...

AI is rapidly transforming how HR teams operate, shifting the function from reactive support to strategic leadership. In this first episode of The Human Element , host Barb Bidan sits down with David Hanrahan, SVP of People Success at SolarWinds, to explore how AI in HR is reshaping modern HR strategy and HR operations, from recruiting and employee support to performance management and leadership...

AI is constantly changing how work is defined and how HR strategy evolves in modern organizations. How do you differentiate between artificial and human intelligence in the workplace? In this episode of The Human Element, host Barb Bidan sits down with Remko Verheul, the Vice President and Head of People at Wrike. Remko shares the blueprint Wrike promotes: human intelligence plus AI equals organiz...