The HR Hub

Are you in HR and interested in supporting or building a safety culture  at work?  This video shares tips for HR from someone who has won awards  for safety transformation.   Culture is critical to safety success so Paula Bernat and I talk about  this quite a bit.  We also discuss roles, joint occupational health and  safety committees and barriers to safety success. While HR professionals  are so...

Do you have questions about HR consulting?  What are the HR needs of  small businesses?   Vered Levant of Vimy HR is an HR consultant to small business in  Calgary, Alberta and she shares her insights into this work.  We talked  about clarifying what the business wants and what might be more impactful, managing the relationship and how people typically become  consultants. https://www.vimyhr.com/

Automating recruitment? It's something you're thinking about or you have  done a little... but what else could you do?  There is lots of insight  and details in this episode around automating sourcing, scheduling  interviews, ATS, making more of your HRIS, ditching your HRIS (at least  for recruitment), reference checks and more! Find Serge on LinkedIn at https://www.linkedin.com/in/serge-boudreau...

So you need to write an employee manual.  Or maybe you want to improve  the one you have.  I talk to Beverly Somers who writes manuals for her  clients. Manuals, while not that exciting, are a fundamental piece in  the employee experience.  They create consistency and fairness which  creates trust and allows employees to focus on their work. Bev Somers, Principal Consultant, SMART Human Resource S...

Workplace investigations can be tricky and intimidating to manage.  You  have to gather evidence, do it quickly, be mindful of the things you  CANNOT ask, consider the balance of evidence, AND remain unbiased during  the process.  Then, conceptually, we may want to take a less confrontational approach -  but, whatever we do, it must be done consistently.  It seems like a lot, but Alexandra Montana...

What is HR's role during crisis?  COVID has been a crisis for almost  everyone - so what should HR be doing at a time like this?    It may depend on the type of crisis; however I talked to Shondee Nye  about her experience as HR Director for a medium-sized company during  COVID-19.  She emphasized internal communication, planning, and  protecting employees.  These are priorities that may apply acr...

Does your organization and HR department REALLY want the best candidates  or is it just words?    SHOULD recruitment and selection be in human  resource management at all???   HR tends to be put junior people in recruitment who don't like it and leave as soon as possible.  So recruiters aren't developing the skillsets they really need to be effective recruiters.  Their most  important role is to c...

Are you thinking about designing an onboarding process for your company?   Or you are revamping your orientation program?  I talk to Bev Somers  who consults to small business about the onboarding she designs for clients.   Most importantly what are we striving for in an onboarding process?  Bev  looks for opportunities to WOW new employees and make sure they feel   like moving to the organization...

There's been a lot of talk lately about psychological health and safety  in the workplace. Does that mean we have to be nice all the time? What  about underperformers?  Well, there are guidelines - in Canada it's from  the Mental Health Commission of Canada.  They have identified what  factors will exist in a psychologically healthy and safe workplace.  Michelle Phaneuf is an expert on this topic...

This episode is for those people who want to do a better job of managing  your boss. How do you that without being manipulative?  How do you  demonstrate your value? Susan McGuire has been a leader for a long time  and talks about how that has looked for her both as a leader and as an  employee.   And there a bonus discussion about HR demonstrating its value to the organization!

In this video we are talking about labour relations in a general sense.   What is labour relations (LR) like?  What is LR strategy?   How do you improve the relationship with a union?  Where does  collective bargaining and grievances fit in?    It can be complex to navigate this on top of employment legislation AND  your clients - while trying to maintain trust and respect with your  union represe...

This video has pension plan tips for HR professionals - who aren't pension administrators!   Pensions are so important to our employees (even if they don't know it  yet) and a valuable part of the total rewards package.  In Canada, there is a lot of regulation and governance associated with pension plans.   So what if you, an HR generalist, are asked questions about your pension plan? And how do p...

Do you have large workplace conflict to resolve? Maybe an employee was  brought back to work after a contentious disciplinary process.  Maybe  two groups have lost respect for each other and seek to undermine each  other's work.    Whatever the conflict, workplace restoration is a process for bringing  harmony back to the workplace.  It is not mediation, training or  facilitation although all of t...

What is work-life wellness for remote employees?  I talk to Dr. Laura  Hambley-Lovett about the wellness of remote or hybrid employees.  They  often don't 'leave' work even though their work day is done.  So we need  to work on building solid boundaries, managing overwork and modelling  good behaviour.  Dr. Laura has her own podcast called 'Where Work Meets Life' which you can find at https://drla...

What is organizational coaching in an HR context?  We often describe  ourselves as coaching our clients but are we?  Maybe we are just  providing instruction or giving advice.  With a better understanding of  coaching and training we can use this powerful method of enabling our  clients and making the organization better one leader or employee at a  time. Susan discusses the International Coaching...

What is organizational restructuring and how should we go about it?  Maybe it is driven by a merger or financial loss, but now what? Should  we reorganize a part of the organization or force everyone to deal with  the change equally? Jim Utley offers tips on this and when to involve  more people.

HR support for a remote workforce is not the same as an office. What  about culture? Engagement?  Managing poor performers? HR will have a key  role in creating an effective remote/hybrid workplace.  It's also an  opportunity to create a more flexible work environment for employees  which can increase engagement and retention.     I talk to Dr. Laura Hambley-Lovett  who has been studying remote/hy...

What HR metrics and numbers are most important? Well we need to start with the business math.  Find out about the income and expenses of your  business and how you can make a difference.  Foster Williams of Everlast Consulting Solutions advises us in HR to make sure we know the numbers and focus our own role on making a difference. 

HRM is transactional in many organizations.  If you want to transform HR  and decrease the amount of administration, how can you go about it?  In this episode Michele Bush of Elevating HR will share insights and tips on how to lessen the  transactional nature of your work and become more of a strategic HR business partner.

So many HR jobs have 'business partner' in the title.  So what does an  HR business partner do?  The BP model of HR service puts more emphasis  on strategic partnership and less on administration. But how does it  help us and, more importantly, our organization, succeed? I talk to Todd  Bassett about these questions.

Human Resources Management affects profit - by managing employee costs  and enabling increased revenue. In this video we talk about the  importance of a focus on profit in HR because, at least in the private  sector, unprofitable employers are rarely good employers.  I talk to Foster Williams, President of Everlast Consulting Solutions about HR,  profit, and how HR makes a difference.

In this episode you will learn more about third-party recruiters and their work with HR.  These recruiters are the professionals that HR turns to when we need help filling positions. There are often things HR could be doing better when the recruitment is done in-house.  Kim Wilkinson will cover her experience working with HR.  

Reorgs can seem like a painful exercise.  And in some cases they might be.   What can HR do to make sure they go right?  What should we avoid?  I  talk to Don Adams about the good, the bad, and HR's role. 

In this video you'll learn more about the Canadian HR NKE - is it really that hard?  How does it relate to your job and how should you study?  Rod Miller, President and CEO of CPHR Alberta shares some insights into the NKE.  I have a few too because I wrote it recently as well. 

What is a CPHR?  How do YOU become a CPHR?  Rod Miller, President and  CEO of CPHR Alberta, talks about the importance and value of being a  Chartered Professional in Human Resources.  Should you pursue this certification?  This episode will help you decide. This is primarily Canadian content, but the ideas behind an HR designation apply no matter where you are.