The HQ

In Part 2 of our series on Equity, Diversity and Inclusion (EDI) , we engage with healthcare thought leader Beverley Pomeroy - a Queer Researcher and award-winning Patient Public Engagement Specialist - to explore Justice, Equity, Diversity and Inclusion (JEDI+) in the context of gender and sexuality and how our health system serves and employs members of our community who identify as Two Spirit,...

In Part 1 of our series on equity, diversity, and inclusion (EDI), we are honoured to be joined by special guest Dr. Gigi Osler .  Dr. Osler shares her experiences overcoming barriers in her own career and discusses the importance of EDI in healthcare, and why it is a critical component of planning for our future health workforce. Tune in as we explore one of the most important topics in Cana...

In this special episode of The HQ podcast , we are joined by special guest Shirlee Sharkey . Shirlee is the former long-serving President and CEO of SE Health . In an era where few CEOs hold more than a five-year term in a single organization, Shirlee has held her position at SE Health for more than 30 years. Tune in as Shirlee candidly reflects on her time as CEO, reveals the secrets to transform...

Over 4.62 billion people across the world use social media! People spend an average of 2 hours and 27 minutes per day on social media and the average user will visit 7.5 different social media platforms every month (Hootsuite, 2022). To say that social media platforms dominate our media landscape would be an understatement. In this episode of the HQ Podcast , we are honoured to be joined by specia...

In this episode of The HQ podcast, we discuss the importance of putting the “home” back in long-term care facilities and finding more effective ways to treat our seniors with care and dignity. Joining us in our conversation are two remarkable healthcare leaders from the Region of Peel . Ann-Marie Case-Volkert, who is the Director of Long-Term Care in the Health Services Department of the Region of...

Many in healthcare have heard of or even utilized an Employee Assistance Program, often expanded to Employee and Family Assistance programs, or EFAPs. In this episode of The HQ, we talk with Steve Ashton, Vice-President, People & Organization Development at the IWK Health Centre, about EFAPs. What are EFAPs? Where do they come from? Do they truly make a difference – both to employees (and thei...

The data collected and stored in our personal health records is one of the most valuable assets within healthcare. This data is used to improve the quality and safety of care, conduct clinical research, evaluate medical treatments and technologies, and guide public health decision-making and funding allocations.  Who are the health professionals responsible for collecting and managing this da...

One of the greatest changes to Canadian healthcare over the last few decades has been the introduction of patient-centred care – or, as we like to define it, people-centred care. On this special episode of The HQ podcast, we are joined by Lesley Moody , Clinical Director at the Princess Margaret Cancer Centre in Toronto. Lesley brings a unique perspective and a wealth of knowledge to our conversat...

On episode 6 of The HQ , we discuss the role and importance of quality improvement and innovation with healthcare leader Samantha Hamilton, Director, Quality, Patient Safety & IPAC at The Ottawa Hospital.   What is quality improvement as it relates to healthcare? How has COVID-19 impacted quality improvement and innovation initiatives? What innovations have we seen as a result of the pand...

In this episode of The HQ, we are joined by special guest Jacqueline Per, Executive Director Learning, Research and Innovation at Fraser Health in BC, to discuss health human resource planning and innovation, and what can be done to retain and expand our health workforce post-COVID-19. About Jacqueline Per Jacqueline is a seasoned and decisive health leader known for challenging the 'what' and fin...

We are delighted to welcome back Kristen Winter, Vice President of Human Resources, Workforce Optimization and Leadership at Sunnybrook Health Sciences Centre in Toronto as our special guest on episode 4 of The HQ podcast. In this episode, we discuss the topic of immigration and our healthcare workforce and tackle some of the questions related to the recruitment of foreign trained healthcare profe...

In this episode we are going to cut to the issue facing healthcare today - the crisis of our health human resources or, in more simple terms, the crisis of the people in healthcare. It is a topic on the lips of those in government, including our federal and provincial ministers of health. It is top of mind for most healthcare organizations and certainly for our health leaders and those that lead p...

When you hear the word, “Coaching” what comes to mind? What does it mean to be a coach? And, more importantly, what does it mean in healthcare? In most organizations and certainly healthcare organizations, we talk about teams, we talk about leaders, and we might even talk about game plans – but where does the coach fit in this? And what's The Role of Coaching in Staff and Organizational Developmen...

This is Part 2 of our two-part episode on The Psychological Wellness of Leadership During the Pandemic where we've been speaking with Kristen Winter, Vice President of Human Resources, Workforce Optimization and Leadership at Sunnybrook Health Sciences Centre in Toronto.   In Part 1, Kristen shared very candidly about what it’s like to be a healthcare leader and especially a people leader dur...

In this special two-part episode, we talk to Kristin Winter Vice President of Human Resources, Workforce Optimization and Leadership Sunnybrook Health Sciences Centre. In Part 1, we discuss with Kristen what it’s like to be a healthcare leader and especially a people leader during the pandemic and the impact it has had on her team and the way she leads. Helpful Links Kristen Winter | LinkedIn: Cli...