Gerry MacPherson

The Hotelier Helpcast

Business EN ↓ 130 episodes

Welcome, dear listeners, to The Hotelier Helpcast Blog Posts – the sanctuary for independent hoteliers worldwide, seeking the keys to transform their properties into dream destinations for every guest. Each week, we plunge headfirst into the burning queries, the perplexing challenges, and the heartfelt struggles of managing an independent hotel. Why? Because we intimately understand the balancing act of reservations, appeasing the perpetually dissatisfied guest, and chasing that ever-elusive perfect review. And here’s the good news – you're not in this alone! We respect your time, so every epi...

Author

Gerry MacPherson

Episodes

How to Control Hotel Maintenance Costs: Smart Moves for Owners-005 09.11.2023 6:08

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Unpack the world of hotel operating costs with us in this in-depth episode! Explore how to seamlessly integrate eco-friendly practices, leverage cutting-edge tech, and negotiate with confidence to maximize your savings. From maintenanc...

The Dance of Hotel Regulations and Laws: It’s Beyond the Lobby-004 02.11.2023 5:32

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join us as we unpack the suitcase of red tape in hotel compliance. From tapping into industry associations and local government updates to harnessing the power of technology, we share strategies to help hoteliers stay informed and com...

Hotel Guest Expectations: More than Pillows-003 02.11.2023 6:16

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join us on an insightful journey to understand the heartbeats of today's guests. From their love for advanced tech to their appreciation for heartfelt personal touches, we dive deep into strategies that make their stay unforgettable....

Bad Hotel Reviews: From Sour Reviews to Sweet Resolutions-002 02.11.2023 6:12

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Welcome, hoteliers, to a space where every review, good or sour, becomes a step towards unparalleled success! In today’s episode, we're not just dealing with zesty reviews but transforming them into sweet, memorable guest experiences. ...

How to Increase Your Hotel Bookings!: Vacancy to Victory-001 23.10.2023 5:06

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Alright folks, picture this: You've got this cozy little Bed and Breakfast, and some mornings you wake up to more crickets than guests. Sound familiar? Here’s how to increase your bed and breakfast bookings. Running a Bed and Breakfast i...