The Home Service Expert Podcast

Josh Elizetxe is an internet advertising veteran who started his impressive entrepreneurial journey at the age of 13. He has since built an 8-figure online business portfolio, and is currently a sought-after company advisor and angel investor in the advertising and technology industries. In this episode, we talked about influencer marketing, hiring, customer service...

Justin Krane is a certified financial planner and a money strategist for business owners. He founded Krane Financial Solutions, and frequently guests as a financial expert on popular TV shows such as CBS and Fox Business News. His mission is to help business owners better understand the financial side of their business. In this episode, we talked about cash flow, scaling, revenue generation...

Todd Bairstow is the founder and co-president at Keyword Connects, an online performance marketing company for home improvement businesses. Aside from being a Premier Google Partner, Keyword Connects is known for its performance-based model, wherein clients only pay per lead, making it very popular for companies in the home service industry. In this episode, we talked about hyperlocal marketing, b...

Peter Sena is the CEO and Chief Creative Officer at Digital Surgeons, a global innovation & design consultancy firm based in Connecticut. Peter's passion is to help brands and businesses better understand and serve their customers through the connection of design, technology, and marketing. In this episode, we talked about marketing, productivity, customer service...

Jody Underhill is an accomplished social media strategist and the director of Green Elephant Agency, an online marketing agency based in South Carolina. Jody has worked with various marketing experts like Russell Brunson and Frank Kern. He has also helped over 150 businesses in the development of their marketing strategy, ranging from solopreneurs to Fortune 100 companies. In this episode, we talk...

Damion Lupo is the CEO & Founder of Total Control Financial, an Austin-based company that provides retirement solutions and support. He is a sought-after financial consultant from high profile clients, and serves as a financial mentor and host to the Transformation Nation podcast. Damion's mission is to help 1 million people achieve financial freedom, by empowering them to take control of their fi...

Troy Timmer is a registered corporate coach and business consultant at Certified Contractors Network. Troy is passionate about helping entrepreneurs become high performers by providing them with the right tools, skills, and proven processes to run their businesses. In this episode, we talked about customer service, leadership, marketing...

Brian Courtney is the CEO of LifeWhere, a product that focuses on bringing predictive analytics for home utilities. Through LifeWhere's predictive analysis technology, Brian aims to empower consumers to understand their home equipment better, so that they can make better educated decisions. In this episode, we talked about customer service, sales, profitability...

Josh is the founder and CEO of Direct Movement Group, a multimillion-dollar custom home building and remodeling business based in Florida. He is the first contractor to reach millionaire status on online platform Thumbtack, which matches customers with local professionals for projects. In this episode, we talked about leadership, sales, networking...

Ben is a renowned Internet marketer and one of the top email marketing specialists in the world today. He has over 15 years of experience doing direct response copywriting for his clients, helping them earn multimillion dollar sales in hypercompetitive markets. In this episode, we talked about email marketing, sales, lead generation...

Thor is the founder of Peak Performance Group and the host of Peak Performance podcast. He is a successful entrepreneur who has founded, bought, and sold several multi-million dollar business throughout his entrepreneurial journey. As a profitability coach, his passion lies in helping business owners grow their bottom line through better execution. In this episode, we talked about accountability,...

Zach is a masterful networker, and the author of the book, "Don't Sleep on Planes". Zach's passion includes helping people get over their fear of networking so they can connect with other people and engage with their own local communities. In this episode, we talked about networking, productivity, customer service...

Parker is the CEO of Answer 1, a virtual receptionist and business answering service that caters to businesses from various industries. Among many of Answer 1's achievements include maintaining a 0.01% complaint rate of number of calls answered, and making it to the Inc 5000 List of 2012. In this episode, we talked about customer service, marketing, hiring...

Simone is the owner of Demo Diva Demolition, a trail-blazing business in a male-dominated industry. She made her mission of helping her neighbors a full-fledged business success after she lost her home and her job in the aftermath of Hurricane Katrina. In this episode, we talked about management, marketing, business leadership...

Jason is the Founder, President, and CEO of Phillips' Painting, Roofing and Gutters, a multi-million dollar business. He was featured in CNBC's Blue Collar Millionaires in 2017, which cast light on how he built his business 19 years ago with with a bucket of paint, $2 to his name, and unparalleled determination. In this episode, we talked about customer service, hiring, management...

Michael is the Founder and CEO of Michael Baldwin Inc, a branding and coaching firm that aims to help individuals and companies to communicate their mission and passion through their brand. He is an accomplished speaker and leader in the communications industry, and has won several professional awards for his work in corporate branding, including the David Ogilvy Award of Leaders, the Cannes Gold...

Jason is the Chief Marketing Officer of RSVP Publications, a marketing agency that converts affluent homeowners into customers for local business owners. He and his team handle the direct response marketing for big brands, including Verizon, Mercedes-Benz, and Lexus. With the proven formula of direct mail in combination with digital marketing, RSVP has grown to offer their service to over 80 locat...

Ryan is the Director of Consortia at The Association of Manufacturing Excellence, the largest Lean membership organization in the world. His mission is to educate businesses about the power of the lean methodology, and help them harness it to achieve operational excellence. In this episode, we talked about management, organization, efficiency...

Howard is the Executive Vice President and Director of Training and Operations of Ziglar, Inc,  coaching businesses from 52 different industries from 9 different countries. He's also the author of The Power of Community, and many other books that help small business owners build phenomenal companies. In this episode, we talked about leadership, hiring, sales...

Craig is a certified tax coach and public accountant, a business owner, and a former New York City police officer with over 17 years of experience on the force. His mission is to help businesses keep more of what they make through tax planning strategies and techniques. He also co-authored Secrets of a Tax-Free Life and recently wrote The 10 Most Expensive Tax Mistakes that Cost Businesses Owners...

Shawn is the co-owner and CEO of Reynolds Brothers Exteriors, a successful family-owned eavestrough & exteriors company in Toronto, Canada. In the years since they launched, they've received numerous recognitions, such as the Consumers Choice Awards, and HomeStars' "Best of 2017" award. In this episode, we talked about customer service, hiring, leadership...

Brigham is the founder and president of Power Selling Pros, a leading coaching and training firm dedicated to making your call center better. Power Selling Pros started training six call handlers in 2009. Today, they've successfully trained 450 call handlers and have worked with over 120 companies from around the globe. In this episode, we talked about customer service, booking rates, customer exp...

Susy is a Major Accounts Manager at Callcap, a platform that empowers businesses to improve their marketing effectiveness and customer service through call tracking and monitoring. Susy has years of experience in analytics and telephony, and has helped plenty of businesses, including several in the home service industry, get their booking rates up and grow their business. In this episode, we talke...

Mark Stoner's fair share of failures has made him into the success that he is today. He went from running a one-man chimney sweeping business to turning it into a multi-million dollar business. Today, Mark Stoner owns and runs Ashbusters Chimney Service, the third largest chimney sweep operation in the U.S, and is the author of Blue Collar Gold: How To Build A Service Business From The Dirt Up. In...

SearchKings was established in 2009, and has since built an impressive customer base of over 1200 business owners across North America. They were one of the only five Google Premier Partners that was selected for the Google Guarantee program. In this episode, we talked about search engine marketing, paid ads, customer service...