The HOA Pros Podcast

ACCREDITED Managing Utility Costs for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Sen...

This week we’re joined by James Beard, Executive Director of Talent, and Nicole Peterson, PCAM, SHRM-SCP, Vice President of Organizational Development at Valencia Management Group. In this episode, we dive into: • Staffing in today’s HOA industry — real challenges and stressors • Navigating difficult clients with empathy and boundaries • The importance of prioritizing mental health • How to truly...

This week, we sit down with Debra Warren, Vice President of Learning & Development at Associa, for a thoughtful and inspiring conversation about leadership, community, and the small things that make a big difference. We dive into John Carona’s newest book, Common Interest 3, and explore the real-world impact of everyday actions, the importance of getting back to basics, and what truly defines...

ACCREDITED Working Remote Successfully for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the sho...

This week we’re joined by Greg Borzilleri and Colby Kuhn from The Arbor Group — a team known for their expertise in tree care and commitment to raising industry standards. A special shoutout of gratitude to Nick Mokhlessin and Diana Borzilleri for their support and collaboration. We dive into: • The critical relationship between tree care and fire prevention • Pests and diseases impacting communit...

Join us as we sit down with Adam to dive into unique perspectives on the HOA industry. We’ll cover the dynamics of competitor relationships and the value of a great vendor mixer in building stronger connections across the industry. Adam also shares his gratitude for Paul Kapsch, highlighting the impact of collaboration and community in their field. Thanks to our sponsors! Platinum: https://www.24h...

ACCREDITED Pool Renovations for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send nume...

Shawn Hill from Stormwater Innovative Solutions joins us to unpack one of the most overlooked aspects of community maintenance: stormwater systems. In this episode, we cover: • Stormwater 101 • What stormwater means for your HOA • How regulations began—and why most enforcement only started around 2000 • Why reserve studies can miss this critical component Shawn closes by sharing his gratitude for...

ACCREDITED Repainting Your HOA for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send n...

ACCREDITED Loans and Reserves: Financing Strategies for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throu...

Tom Dippold began his career in the hospitality industry before making a natural transition into community association management. Today, he leads with Action Property Management, where he credits his success to the incredible support and expertise of his regional manager team. In this episode, Tom takes us inside the fascinating story of San Francisco’s Millennium Tower—an engineering marvel that...

We’re celebrating a major milestone—our 200th Show—with the inspiring Ross Chun! In this special episode, Mike shares what’s on the horizon for the next year as CAI-OC President and reflects on the success of CAID, while Ross talks about the power of volunteerism and his exciting new adventure: The Ohana Chef. We wrap up with Ross sharing his heartfelt gratitude for Rick Zarski—a perfect ending to...

Join us as we sit down with Krystyn Roman and Lisa Sussman from ServPro San Diego & Newport Beach for an inside look at what it takes to tackle some of the toughest challenges in property restoration. Lisa shares her gratitude for industry leader Cindy Collins, while Krystyn gives a heartfelt shout-out to her friend and mentor, Lisa Sussman. From navigating the complexities of high-rise losses...

ACCREDITED Fire & Smoke Claims For Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the show S...

In this episode, we’re joined by Heather Miller and Alyson Millon of Rubin Properties, a dynamic duo leading with heart, hustle, and a whole lot of professionalism. Heather shares her heartfelt gratitude for Kevin Carter, a key influence in her journey, and dives into how Rubin Properties is embracing growth while staying grounded in elevated customer service—yes, that means actually picking up th...

ACCREDITED Water Damage and Predictive Maintenance for Pros: The Cost of Waiting This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code tha...

In this heartfelt and insightful episode, we sit down with Matt Ober, partner at Richardson | Ober and president-elect of CAI National. Matt shares his deep gratitude for industry leader Katy Krupp and opens up about his personal journey, including the devastating fire that claimed his home earlier this year—and how he and his family continue to find joy in the midst of hardship. We also dive into...

This week, we sit down with Noah Jackson, MS – Founder & CEO of Third Party Voting, one of California’s leading HOA election service providers. From his roots in nonprofit event planning to building a tech-forward solution for stress-free HOA elections, Noah shares how the industry has evolved over the last six years and why he created his own software to make electronic voting more accessible...

In this episode, we catch up with Donny Disbro, Senior Vice President of Sales at Communitas, who’s helping lead the company’s rapid growth and he is on the move to their headquarters in Dallas, Texas. True to form, Donny’s making the move in Rainbow Sandals—not cowboy boots. Donny talks about his passion for reshaping the HOA industry with a focus on people over profit, advocating for a culture t...

ACCREDITED Assessment Collection Recovery for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the...

Full moons, dust clouds, rogue board members—yep, it's that kind of week. We’re back with industry powerhouse Kendrah Kay, CAMEx, CCAM, CMCA, Chief Client Officer at Powerstone, for an unfiltered, hilarious, and honest deep dive into all things HOA. From burnout and boundary-setting to elevating professionalism and navigating wild boards, this episode has it all. We talk personal branding, managem...

ACCREDITED Backflow Prevention for Pros This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the show Send...

This week, we’re joined by Nicolas Gambino, CMCA from Action Property Management! Nick shares his gratitude for mentor John Rivera and dives into key insights on the misinformation gap between HOAs and managers, his passion for mentoring the next generation of community managers, and the personal philosophy that keeps him grounded—The Four Agreements by Don Miguel Ruiz. 📚 Check out the book (www....

We had the incredible honor of sitting down with Dawn M. Bauman, CAE — just days before she was announced as CAI’s next CEO! Recorded live at CAI’s National Conference in Orlando, this conversation is full of insight, inspiration, and gratitude. Dawn reflects on her journey, her vision for the future of the industry, and her deep appreciation for outgoing CEO Tom Skiba, whose leadership paved the...

In this episode, we sit down with Nick Mokhlessin and Jonathan Caceres of Everthrive Landscape Inc. to talk about their journey in the HOA industry. From the roots of how and why they started, to building strong partnerships in the field, they share what drives their mission to elevate community landscapes. The duo highlights the invaluable mentorship they’ve received along the way and outline the...