The Hitchhiker's Guide Podcast

In this episode of the Hitchhiker's Guide to IT podcast, the host Michelle Dawn Mooney discusses technology business management (TBM) with guest Andrew Pratt, the technology business manager for Teladoc Health. TBM focuses on providing cost transparency in IT and ensuring that IT spending aligns with organizational goals. The TBM office acts as an interface between IT and other departments such as...

In this episode of the Hitchhiker's Guide to IT podcast, the host Michelle Dawn Mooney discusses technology business management (TBM) with guest Andrew Pratt, the technology business manager for Teladoc Health. TBM focuses on providing cost transparency in IT and ensuring that IT spending aligns with organizational goals. The TBM office acts as an interface between IT and other departments such as...

Businesses worldwide are grappling with the need for robust cloud security. The COVID-19 pandemic has accelerated the transition to cloud computing services, leading to aninflux of cybersecurity threats. Today, businesses must navigate the complexities of vendor management concerning their cloud security obligations. Data from Risk Based Security suggests that data breaches exposed 36 billion reco...

In this episode of Hitchhiker's Guide to IT presented by Device42, host Michelle Dawn Mooney explores the crucial role of leadership in the IT industry. As organizations increasingly rely on technology, the need for effective IT leadership has become paramount. Michelle is joined by Don Welch, Vice President for IT and Global University CIO at NYU Information Technology, who shares his insights an...

Cybersecurity has many facets, and not everyone is familiar with the ins and outs of it. What’s more, it may surprise people to learn that much of cybersecurity does not directly involve technology. As tech advances, new ways to address cybersecurity needs with the help of vendor management emerges. How do these advancements come together and help the world of cybersecurity? On this episode of The...

Cybersecurity has many facets, and not everyone is familiar with the ins and outs of it. What’s more, it may surprise people to learn that much of cybersecurity does not directly involve technology. As tech advances, new ways to address cybersecurity needs with the help of vendor management emerges. How do these advancements come together and help the world of cybersecurity? On this episode of The...

If you’re a Jira 100-200 service level user, look no further! Migrating your ITSM operation from on-premise to the cloud can be a daunting task. But with the right knowledge, it shouldn’t be. So, how exactly should you go about migrating to a cloud ITSMplatform and what are some red flags to look out for throughout the process? Your go-to source for all things IT, The Hitchhikers Guide to IT, a po...

As the world becomes more aware of the impact of climate change, sustainability is becoming an increasingly important factor in the products consumers choose to purchase. It's no longer enough to simply provide a product or service that meets the needs of the present. Companies must also consider the impact of their actions on future generations and the planet as a whole. The tech industry, in par...

IT and sustainability aren’t often two words seen together, but they should be. As the world heats up, it’s not only becoming more important for buyers to see environmental, social, and governance (ESG) initiatives in the products they’re purchasing, but it’s also great for the planet. Where should you start? On the latest episode of The Hitchhikers Guide to IT, a podcast by Device42, host Michell...

The conversation delves into some common misconceptions and mysteries surrounding the transition of tools to the cloud, as well as providing guidance on how to manage the transition successfully. Additionally, the hosts outline the red flags to look out for throughout the process. Chancey emphasizes the importance of obtaining buy-in from various stakeholders to ensure a successful transition, cit...

Device42 hosts the podcast, The Hitchhiker’s Guide to IT, featuring Pete Sacco of PTS Data Center Solutions on best practices in IT and data center management. There used to be a time when all of a company's data centers were within the same building, always in a room chock full of different devices with heat emanating from within. It was usually very expensive and complex, and often included a ho...

There used to be a time when all of a company's data centers were within the same building, always in a room chock full of different devices with heat emanating from within. It was usually very expensive and complex, and often included a host of complications and safety hazards. With the advent of technology, a lot of those issues have been eliminated. Companies now partner with facility managers...