The Great Canadian Aftermarket Podcast

Murray Voth, rpmtraining.net , sees dollar signs and why you should too. How focusing on percentages might be hurting your business. With host Andrew Ross.

Ontario shops expect more growth in 2023, according to a recent survey  conducted by DesRosiers Automotive Consultants , but what do numbers not say? Host Andrew Ross digs into and beyond the numbers with the Automotive Aftermarket Retailers of Ontario's Eric Mileham and Diane Freeman. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. Fro...

Right to Repair is gaining ground in Canada, but there's still a ways to go. AIA Canada's Alana Baker provides an update on where we're at, what you can do and why you should, visit RighttoRepair.ca

Having the correct EV strategy for your shop has been on the minds of just about every ASP. Renowned Canadian automotive technician Jeff Taylor has some great advice for shop owners and technicians.

Catalytic converter theft is a growing problem throughout North America. Canada's Kal Tire has put an innovative program in place designed to deter thieves and make stolen cats harder to sell. Kal-Tire's Tim Orpen explains. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www. IndieGarage.ca...

What's your business worth? What about the building? Do you own it? Do you own it the 'right way'? Understanding what your business is worth is key to putting succession plans in place but also important for other near-term investments and business planning.  Milene Fort, PDC Automotive ( pdcauto.com ) and Murray Voth, RPM Training ( RPMTraining.net ) join host Andrew Ross. Recommen...

Understanding what your business is worth is key to putting succession plans in place but also important for other near-term investments and business planning.  Milene Fort, PDC Automotive ( pdcauto.com ) and Murray Voth, RPM Training ( RPMTraining.net ) join host Andrew Ross. Recommended reading: The E-Myth The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Autom...

Canadians know winter, but they don't always make the safe choice for their tires. In this episode Michal Majernik of the Tire and Rubber Association of Canada talks about their latest Winter Tire Study. With host Andrew Ross. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www. IndieGarage.ca a...

Winter is coming again this year, pretty much right on schedule. For a lot of shops, this means getting slammed with winter tire changeovers. Jason Snyder, co-owner of Chad Kennedy’s Autopro in Dartmouth, N.S. has an approach that keeps the business on track during this busy time. He was joined by Murray Voth, RPM Training, who offered some helpful metrics to see how well your shop is fairing duri...

The Support Ontario Youth Program helps automotive service technician apprentices, and employers, succeed on their journey. Melanie Winter, program director for the Motive Power section of Support Ontario Youth, explains how it works and how it helps. Visit SupportOntarioYouth.ca , With host Andrew Ross The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive...

Independent shops know the value of word of mouth in building their business, but in the new communication landscape, how does that work? Kathleen Long, CRO at RepairPal ( www.repairpal.com ) auto repair network has some ideas, with data to back them up. With host Andrew Ross. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media,...

Real warranty fraud costs the aftermarket $100B a year, Stopping it is shockingly easy. Ben Brucato of the Automotive Aftermarket Suppliers Association tells host Andrew Ross it's as simple as opening the box. For more information on this Check the Part initiative, visit checkthepart.com . The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast....

On this episode, Vic Tarasik, ShopOwnerCoach.com and Murray Voth, RPMTraining.net join host Andrew Ross to talk about the benefits of joining professional groups and sharing knowledge. The two will also be presenting at AAPEX with a special "What's a 20 Group and why should I care?" introduction. Find more information HERE The Great Canadian Aftermarket Podcast was selected by Feeds...

A key component of the aftermarket's connection with communities is through charitable giving. One of the major actors in that for Canada's automotive aftermarket is the AIA High Fives for Kids Foundation. Raymond Proulx, in addition to being KYB America's man in Canada, is the chair of the AIA High Fives for Kids Foundation.  With host Andrew Ross. For more information or to donate...

Bruce Eccles, founder of Eccles Auto, in Durham, Ont., is back.  His earlier "Stop the Trash Talk" episode is one of our most popular. In a "Part II" of sorts, he and host Andrew Ross talk about the importance of keeping a customer experience positive and thinking about other shops as part of a community. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top...

J.D. Power Canada's Customer Service Index Long Term Study for 2022 of service on 4-12 year old vehicles has some good news and some not so good news for Canada's aftermarket. J.D. Ney,  Automotive Practice Lead, Canada, walks us through the details and new insights on how shops can ramp up their customer satisfaction. See more details on the survey results and who ranks best HERE The Gr...

A Service Advisor that can perform at their best is key to high customer satisfaction and the success of an automotive service business. Veteran Don Stanley of OK Tire Park Street in Regina, Sask., joins Murray Voth, RPM Training, and host Andrew Ross to talk about the approaches and tools that make Service Advisors deliver.  The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top...

Bruce Williams, owner of Rivers Edge Services, Prince George, B.C. started on a high note at 15. It set the tone for a continuing connection with the classic car community that has lasted to this day. With host Andrew Ross. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www. IndieGarage.ca and www....

In the latest epsiode of season 2 of My First Car, Bruce Eccles, founder of the highly regarded Eccles Auto in Dundas, Ont., and now vice president of the Automotive Aftermarket Retailers of Ontario tells host Andrew Ross about his first car: a 1963 Beetle.

Brad Bowman, owner of Auto Fleet Services, Saint Clements, Ont., splashed out for his first car. 1200 buckaroonies on a '72 Cutlass Supreme. Then he went to work  . . . With host Andrew Ross. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www. IndieGarage.ca and www. JobberNation.ca .

Paul Reed, The Showroom Guy,  had a '70s Olds Delta 88. It was a lot of car for a 17 year old. And it might just live on at a tractor pull somewhere. With host Andrew Ross. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www. IndieGarage.ca and www. JobberNation.ca .

The Great Canadian Aftermarket Podcast presents Season 2 of the My First Car mini-series. This episode, AIA of Canada chair Jason Yurchak on his modest starter car, and how it continues to be a source of inspiration. Sort of. With host Andrew Ross. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www....

Bill Hanvey, CEO of the AutoCare Association, and Paul McCarthy, of the Automotive Aftermarket Suppliers Association recently presented a comprehensive seminar on the importance of the aftermarket to the economy, and how the road to Right to Repair has led us to where the industry is today. This is a must listen extended episode for anyone in the aftermarket, north and south of the border. The Gre...

Right to Repair is gaining ground, but there are still hurdles. AIA Canada Senior Director of Government Relations joins host Andrew Ross to talk about where legislation is at, what the next steps are, and what aftermarket professionals can do to help in their home towns. Also, AIA Canada has launched a dedicated website with tools to help at RighttoRepair.ca . The Great Canadian Aftermarket Podca...

In this episode regular contributor Murray Voth, RPM Training, joins host Andrew Ross to discuss some areas to focus on over the summer, including some great reading. Listen to the episode for more, but Murray says to check out two books in particular:  "Leaders Eat Last," by Simon Sinek and "Every Family's Business," by Thomas Deans. The Great Canadian Aftermarket Podcast...